Ubuntu
amarok package

Unable to transfer files to MTP Samsung YP-K3

Asked by dkl

Hello
 I'm using amarok 1.4.5 on Ubuntu Edgy, to be able to connect to my MTP device Samsung YP-K3. Connection works fine, the device is detected, I can see the mp3 audios on it (I use only mp3).

 Unfortunately, I am very often (no all the time) unable to transfer audio tracks on it. Here are the errors I get. The result is that a new directory (name of the album) is created EMPTY and duplicated (empty) on the device. Amarok tells me he was unable to copy the tracks. Looking at the trace, there seems to be a mismatch in the PTP protocol...Can anybody help me?

The errors:

============== while copying tracks ================PTP: Sequence number mismatch 2763 vs expected 2764.
.....
PTP: Sequence number mismatch 2764 vs expected 2765.
PTP: Sequence number mismatch 2765 vs expected 2766.
PTP: Sequence number mismatch 2766 vs expected 2767.
PTP: Sequence number mismatch 2767 vs expected 2768.
PTP: Sequence number mismatch 2768 vs expected 2769.
PTP: Sequence number mismatch 2769 vs expected 2770.
PTP: Sequence number mismatch 2770 vs expected 2771.
amarok: END__: virtual bool MtpMediaDevice::openDevice(bool) - Took 26s
amarok: BEGIN: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&)
amarok: [MtpMediaDevice] filetype : 1
amarok: [MtpMediaDevice] Creating new folder 'Billie Holiday - Lady in Satin' as a child of 536870915
amarok: [MtpMediaDevice] New folder ID: 0
amarok: [MtpMediaDevice] Attempt to create folder 'Billie Holiday - Lady in Satin' failed.
amarok: [MtpMediaDevice] Couldn't create new parent (%a - %b)
amarok: END__: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&) - Took 0.0095s
amarok: BEGIN: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&)
....
amarok: BEGIN: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&)
amarok: [MtpMediaDevice] filetype : 1
amarok: [MtpMediaDevice] Creating new folder 'Billie Holiday - Lady in Satin' as a child of 536870915
PTP: Sequence number mismatch 2783 vs expected 2784.
amarok: [MtpMediaDevice] New folder ID: 0
amarok: [MtpMediaDevice] Attempt to create folder 'Billie Holiday - Lady in Satin' failed.
amarok: [MtpMediaDevice] Couldn't create new parent (%a - %b)
amarok: END__: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&) - Took 5.4s
amarok: BEGIN: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&)
amarok: [MtpMediaDevice] filetype : 1
amarok: [MtpMediaDevice] Creating new folder 'Billie Holiday - Lady in Satin' as a child of 536870915
PTP: Sequence number mismatch 2784 vs expected 2785.
amarok: [MtpMediaDevice] New folder ID: 0
amarok: [MtpMediaDevice] Attempt to create folder 'Billie Holiday - Lady in Satin' failed.
amarok: [MtpMediaDevice] Couldn't create new parent (%a - %b)
amarok: END__: virtual MediaItem* MtpMediaDevice::copyTrackToDevice(const MetaBundle&) - Took 5.3s
....
================================================

The result:
================================================
:~$ mtp-folders
Attempting to connect device(s)
PTP: Opening session
mtp-folders: Successfully connected
Friendly name: Samsung YP-K3
536870915 Music
536870917 Chet Baker
536870918 Chet Baker - The Italian Sessions
536870920 Bach
536870921 StMatthieu1
536870922 St Matthieu2
536870923 StMatthieu3
536870924 Diana Krall - The Girl in the Other Room
536870925 Brad Melhdau
536870926 Billie Holiday - Lady in Satin
536870927 Billie Holiday - Lady in Satin
536870928 Billie Holiday - Lady in Satin
536870929 Billie Holiday - Lady in Satin
536870930 Billie Holiday - Lady in Satin
536870931 Billie Holiday - Lady in Satin
536870932 Billie Holiday - Lady in Satin
536870933 Billie Holiday - Lady in Satin
536870934 Billie Holiday - Lady in Satin
536870935 Billie Holiday - Lady in Satin
536870936 Billie Holiday - Lady in Satin
536870937 Billie Holiday - Lady in Satin
536870938 Billie Holiday - Lady in Satin
536870939 Billie Holiday - Lady in Satin
536870940 Billie Holiday - Lady in Satin
536870941 Billie Holiday - Lady in Satin
536870942 Billie Holiday - Lady in Satin
536870916 Pictures
536870919 Playlists
PTP: Closing session
inep: usb_get_endpoint_status(): Connection timed out
outep: usb_get_endpoint_status(): Connection timed out
usb_clear_halt() on IN endpoint: Connection timed out
usb_clear_halt() on OUT endpoint: Connection timed out
usb_clear_halt() on INTERRUPT endpoint: Connection timed out
OK.

================================================

Question information

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dkl
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Revision history for this message
DanielFolkes (danfolkes) said : 		#1

Make sure the permissions are set so they can transfer onto the MP3 player.

Are you able to drag and drop?

Revision history for this message
dkl (deniskersual) said : 		#2

Hello Daniel

 Thanks for the answer. Yes, I'm pretty sure that permissions are not tthe problem, because it happens only after a while (I actually said "very often" in my first messaage). For example, I could transfer some tracks succesfully, and after a while, it blocks on one track. The thing is that, once it blocked on a given track, it's impossible to transfer ANY other track...

 I don't use drag and drop, but only the contect menus "transfer to device..."

Revision history for this message
Best dkl (deniskersual) said : 		#3

Hello again

 I was suspecting a problem on the Samsung K3 firmware itself... I checked the available firmwares today... and discovered that a 4.03 "UMS compatible" firmware was available from the korean web-site. Well, it works perfeclty, forget all the MTP problems, it's much mode fun now: no need for a specific software, much much faster, etc... You loose the album/title/artist sort functions, but what a difference when transferring tracks!!! Banish MTP...

 So for me, the problem is solved.

Revision history for this message
Chris (chris-riches) said : 		#4

Hi dkl,

PLEASE, PLEASE could you provide a link to this firmware? I tried to find it on the Korean website, but the translation was very limited, and i didn't understand the rest of it. I have the same problem with my K3. I fixed it by installing Service Pack 2 over my Windows XP, and updating the USB from 1.0 to 2.0. However, the SP2 seems to slow my system right down to a near standstill, so in the end, i had no other option but to uninstall it again. Now i am unable to transfer files to my K3.

Many thanks if you can give a link, i'd be extremely grateful. It's very frustrating having a "new toy" and being unable to play with it!! *grin*

Chris

Revision history for this message
dkl (deniskersual) said : 		#5

http://www.yepp.co.kr/support/support_file_down.jsp?pds_num=1665&seq_num=1

Update your firmware in the normal way (you may need to "format" the device if you get the messsage "18MB needed" or something like that. Then restart it, and change the language (unless you speak fluent koren). Hopefully, you can find lhe "language" item easily.... Have fun!

  Denis

Revision history for this message
Chris (chris-riches) said : 		#6

Thanks very much Denis, you're a star. However i've now discovered a new problem. Because i no longer have Service Pack 2 installed, this means that my USB 2.0 has automatically downgraded back to USB 1.0, which means that my K3 will no longer interface with my computer, therefore i cannot perform the firmware upgrade.

This is extremely frustrating, i seem to be going around in circles. I'm even considering a partition on my hard drive for XP with SP2, just so that i can use it to transfer files to my K3. Either that or somehow i need to upgrade my USB to 2.0, without installing SP2. I've searched everywere trying to find a way of doing this, but so far i've been unsuccessful.

Thanks for your help anyway, i think my only other option now is to return the K3 to the store and get a refund.

Chris

Revision history for this message
webjames (james-olney) said : 		#7

Hi deniskersual, dkl, i noticed you gave a link to the firmware, however since then 4.06 firmware has come out, do you know which one is the NON MTP one?

many thanks!

Revision history for this message
dkl (deniskersual) said : 		#8

Hello,

 I have not changed anything to my K3 since the firmware update (it works fine, both on Linux and Windows). I'm not rellay up to date with the news on this topic, here is a link on which you can find some information, but you have to read french.... "http://forum.generationmp3.com/Samsung-f98.html"

 Regards