ALSA driver not installed anymore -> sound stopped working on my Dell Latitude D810 on Ubuntu 9.10

Asked by OldMan

I did a clean install of Ubuntu 9.10 on a Dell latitude D810. Sound work at first and then stopped. See pastbin:

http://pastebin.ca/1731119

thanks in advance.

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Mark Rijckenberg (markrijckenberg) said :
#1

Your ALSA output shows the following issue:

# ALSA Version
# ------------
#
# Driver version:
# Library version: 1.0.21
# Utilities version: 1.0.20

So the ALSA driver is not installed anymore on your pc.

Please execute step 1, then reboot and resend us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
OldMan (giacomo11) said :
#2

Have reinstalled ALSA, must have missed an error when first run. New pastebin is,

http://pastebin.ca/1731286

Results of Step 4 follow:

jas@jas-laptop:~$ wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh
--2009-12-29 18:34:54-- http://212.20.107.51/alsa-info.sh
Connecting to 212.20.107.51:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-12-29 18:34:54-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to 212.20.107.51:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 78.9K/s in 0.3s

2009-12-29 18:34:55 (78.9 KB/s) - `alsa-info.sh' saved [26584]

jas@jas-laptop:~$ bash alsa-info.sh --pastebin
WARNING: All config files need .conf: /etc/modprobe.d/sound, it will be ignored in a future release.
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

WARNING: All config files need .conf: /etc/modprobe.d/sound, it will be ignored in a future release.
Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at http://pastebin.ca/1731286

Please inform the person helping you.

jas@jas-laptop:~$ cat /proc/asound/cards; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; aplay -l; sudo lshw -C sound; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; sudo /etc/init.d/sl-modem-daemon status; lsmod | grep snd
 0 [ICH6 ]: ICH4 - Intel ICH6
                      Intel ICH6 with STAC9750,51 at irq 16
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/jas/.asound*': No such file or directory
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  gnome-alsamixer libgconfmm-2.6-1c2{a} libsdl1.2debian-pulseaudio
  padevchooser paman paprefs{a} pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  libsdl1.2debian-alsa{a}
0 packages upgraded, 8 newly installed, 1 to remove and 0 not upgraded.
Need to get 574kB of archives. After unpacking 2,384kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com karmic/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [53.7kB]
Get:2 http://us.archive.ubuntu.com karmic/main libgconfmm-2.6-1c2 2.24.0-2 [31.4kB]
Get:3 http://us.archive.ubuntu.com karmic/universe pavumeter 0.9.3-1ubuntu1 [29.2kB]
Get:4 http://us.archive.ubuntu.com karmic/universe paman 0.9.4-1ubuntu2 [92.2kB]
Get:5 http://us.archive.ubuntu.com karmic/main pulseaudio-module-zeroconf 1:0.9.19-0ubuntu4 [20.2kB]
Get:6 http://us.archive.ubuntu.com karmic/universe paprefs 0.9.8+git20090825-0ubuntu2 [111kB]
Get:7 http://us.archive.ubuntu.com karmic/universe padevchooser 0.9.3-2ubuntu4 [20.2kB]
Get:8 http://us.archive.ubuntu.com karmic/universe libsdl1.2debian-pulseaudio 1.2.13-4ubuntu4 [216kB]
Fetched 574kB in 1s (397kB/s)
dpkg: libsdl1.2debian-alsa: dependency problems, but removing anyway as you requested:
 libsdl1.2debian depends on libsdl1.2debian-alsa (= 1.2.13-4ubuntu4) | libsdl1.2debian-all (= 1.2.13-4ubuntu4) | libsdl1.2debian-esd (= 1.2.13-4ubuntu4) | libsdl1.2debian-oss (= 1.2.13-4ubuntu4) | libsdl1.2debian-nas (= 1.2.13-4ubuntu4) | libsdl1.2debian-pulseaudio (= 1.2.13-4ubuntu4); however:
  Package libsdl1.2debian-alsa is to be removed.
  Package libsdl1.2debian-all is not installed.
  Package libsdl1.2debian-esd is not installed.
  Package libsdl1.2debian-oss is not installed.
  Package libsdl1.2debian-nas is not installed.
  Package libsdl1.2debian-pulseaudio is not installed.
(Reading database ... 248892 files and directories currently installed.)
Removing libsdl1.2debian-alsa ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Selecting previously deselected package gnome-alsamixer.
(Reading database ... 248884 files and directories currently installed.)
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-2_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.19-0ubuntu4_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.8+git20090825-0ubuntu2_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Selecting previously deselected package libsdl1.2debian-pulseaudio.
Unpacking libsdl1.2debian-pulseaudio (from .../libsdl1.2debian-pulseaudio_1.2.13-4ubuntu4_i386.deb) ...
Processing triggers for man-db ...
Processing triggers for desktop-file-utils ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-2) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.19-0ubuntu4) ...
Setting up paprefs (0.9.8+git20090825-0ubuntu2) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Setting up libsdl1.2debian-pulseaudio (1.2.13-4ubuntu4) ...

Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

**** List of PLAYBACK Hardware Devices ****
card 0: ICH6 [Intel ICH6], device 0: Intel ICH [Intel ICH6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: ICH6 [Intel ICH6], device 4: Intel ICH - IEC958 [Intel ICH6 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Multimedia audio controller
       product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
       vendor: Intel Corporation
       physical id: 1e.2
       bus info: pci@0000:00:1e.2
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=Intel ICH latency=0
       resources: irq:16 ioport:ed00(size=256) ioport:ec40(size=64) memory:dffffe00-dfffffff memory:dffffd00-dffffdff
H/W path Device Class Description
=========================================================
                               system Latitude D810
/0 bus 0D8006
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Pentium(R) M processor 1.
/0/400/700 memory 8KiB L1 cache
/0/400/701 memory 2MiB L2 cache
/0/1000 memory 1GiB System Memory
/0/1000/0 memory 512MiB DIMM DDR Synchronous 533 MH
/0/1000/1 memory 512MiB DIMM DDR Synchronous 533 MH
/0/100 bridge Mobile 915GM/PM/GMS/910GML Express
/0/100/1 bridge Mobile 915GM/PM Express PCI Expres
/0/100/1/0 display M24 1P [Radeon Mobility X600]
/0/100/1c bridge 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1c/0 eth0 network NetXtreme BCM5751 Gigabit Ethernet
/0/100/1d bus 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1d.1 bus 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1d.2 bus 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1d.3 bus 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1d.7 bus 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/1 bridge PCI6515 Cardbus Controller
/0/100/1e/1/0 network Wireless LAN Reference Card
/0/100/1e/1.5 communication PCI6515 SmartCard Controller
/0/100/1e.2 multimedia 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1e.3 communication 82801FB/FBM/FR/FW/FRW (ICH6 Family
/0/100/1f bridge 82801FBM (ICH6M) LPC Interface Bri
/0/100/1f.2 scsi0 storage 82801FBM (ICH6M) SATA Controller
/0/100/1f.2/0 /dev/sda disk 40GB HTS541040G9AT00
/0/100/1f.2/0/1 /dev/sda1 volume 35GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 1608MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 1608MiB Linux swap / Solaris parti
/0/100/1f.2/1 /dev/cdrom disk CDRW/DVD TSL462C
/0/1 wmaster0 network AR2413 802.11bg NIC
/1 power DELL D55056A
total 0
crw-rw----+ 1 root audio 116, 33 2009-12-29 18:29 timer
crw-rw----+ 1 root audio 116, 1 2009-12-29 18:29 seq
crw-rw----+ 1 root audio 116, 26 2009-12-29 18:29 pcmC0D2c
crw-rw----+ 1 root audio 116, 25 2009-12-29 18:29 pcmC0D1c
crw-rw----+ 1 root audio 116, 27 2009-12-29 18:29 pcmC0D3c
crw-rw----+ 1 root audio 116, 0 2009-12-29 18:29 controlC0
drwxr-xr-x 2 root root 60 2009-12-29 18:29 by-path
drwxr-xr-x 3 root root 240 2009-12-29 18:29 .
crw-rw----+ 1 root audio 116, 20 2009-12-29 18:30 pcmC0D4p
crw-rw----+ 1 root audio 116, 24 2009-12-29 18:30 pcmC0D0c
crw-rw----+ 1 root audio 116, 16 2009-12-29 18:34 pcmC0D0p
drwxr-xr-x 16 root root 3660 2009-12-29 18:40 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.21 emulation code)
Kernel: Linux jas-laptop 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
Intel ICH6 with STAC9750,51 at irq 16

Audio devices:
0: Intel ICH6 (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: SigmaTel STAC9750,51
00:00.0 Host bridge [0600]: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller [8086:2590] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 915GM/PM Express PCI Express Root Port [8086:2591] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 [8086:2660] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 [8086:2658] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 [8086:2659] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 [8086:265a] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 [8086:265b] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller [8086:265c] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev d3)
00:1e.2 Multimedia audio controller [0401]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller [8086:266e] (rev 03)
00:1e.3 Modem [0703]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller [8086:266d] (rev 03)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge [8086:2641] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation 82801FBM (ICH6M) SATA Controller [8086:2653] (rev 03)
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M24 1P [Radeon Mobility X600] [1002:3150]
02:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express [14e4:1677] (rev 01)
03:01.0 CardBus bridge [0607]: Texas Instruments PCI6515 Cardbus Controller [104c:8036]
03:01.5 Communication controller [0780]: Texas Instruments PCI6515 SmartCard Controller [104c:8038]
04:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR2413 802.11bg NIC [168c:001a] (rev 01)
/usr/sbin/alsactl
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: jas 1745 F.... pulseaudio
dpkg: *bin/slmodemd* not found.
sudo: /etc/init.d/sl-modem-daemon: command not found
snd_intel8x0 29976 2
snd_ac97_codec 101600 1 snd_intel8x0
ac97_bus 1596 1 snd_ac97_codec
snd_pcm_oss 37472 0
snd_mixer_oss 16188 1 snd_pcm_oss
snd_pcm 75200 3 snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd_seq_dummy 2752 0
snd_seq_oss 29216 0
snd_seq_midi 6656 0
snd_rawmidi 22208 1 snd_seq_midi
snd_seq_midi_event 7036 2 snd_seq_oss,snd_seq_midi
snd_seq 50896 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 21540 2 snd_pcm,snd_seq
snd_seq_device 7208 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 60164 16 snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 7264 1 snd
snd_page_alloc 9124 2 snd_intel8x0,snd_pcm
jas@jas-laptop:~$

When I attempted to run Step 6 I got the following:

pavucontrol

(pavucontrol:9928): Gtk-CRITICAL **: gtk_main_quit: assertion `main_loops != NULL' failed

Revision history for this message
OldMan (giacomo11) said :
#3

New re-install seemed to clear problem. I have my sound back.