Ubuntu
alsa-driver package

Serious sound issues in Karmic

Asked by Myroslav

In trying to fix system sound issues (no system sound), I seem to have really messed my sound. I followed instructions on this site: http://monespaceperso.org/blog-en/2009/12/17/upgrade-alsa-1-0-22-on-ubuntu-karmic-koala-9-10/

Now I have no volume control on boot up and all kinds of crackling noise.

ALSA information is here: Your ALSA information is located at http://pastebin.ca/1720899

and here: Your ALSA information is located at http://pastebin.ca/1720909

and this output:

mg@mg-desktop:~$ cat /proc/asound/cards; sudo aptitude install paman gnome-alsamixer alsa-utils flashplugin-nonfree-extrasound; aplay -l; sudo lshw -C sound; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; sudo /etc/init.d/sl-modem-daemon status; lsmod | grep snd
 0 [NVidia ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xfe024000 irq 27
[sudo] password for mg:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 1: ALC662 rev1 Digital [ALC662 rev1 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: MCP61 High Definition Audio
       vendor: nVidia Corporation
       physical id: 5
       bus info: pci@0000:00:05.0
       version: a2
       width: 32 bits
       clock: 66MHz
       capabilities: pm msi ht bus_master cap_list
       configuration: driver=HDA Intel latency=0 maxlatency=5 mingnt=2
       resources: irq:27 memory:fe024000-fe027fff
H/W path Device Class Description
===================================================
                            system GeForce6100PM-M2
/0 bus GeForce6100PM-M2
/0/0 memory 128KiB BIOS
/0/3 processor AMD Athlon(tm) 7750 Dual-Core Processor
/0/3/a memory 128KiB L1 cache
/0/3/c memory 512KiB L2 cache
/0/4 memory 128KiB L1 cache
/0/a memory 512KiB L2 cache
/0/1a memory 4GiB System Memory
/0/1a/0 memory 2GiB DIMM
/0/1a/1 memory 2GiB DIMM
/0/1a/2 memory DIMM [empty]
/0/1a/3 memory DIMM [empty]
/0/b memory RAM memory
/0/1 bridge MCP61 LPC Bridge
/0/1.1 bus MCP61 SMBus
/0/1.2 memory RAM memory
/0/2 bus MCP61 USB Controller
/0/2.1 bus MCP61 USB Controller
/0/100 bridge MCP61 PCI bridge
/0/100/5 scsi6 storage AIC-7850
/0/5 multimedia MCP61 High Definition Audio
/0/6 scsi4 storage MCP61 IDE
/0/6/0.0.0 /dev/sdb disk 80GB ST380011A
/0/6/0.0.0/1 /dev/sdb1 volume 71GiB EXT3 volume
/0/6/0.0.0/2 /dev/sdb2 volume 3153MiB Extended partition
/0/6/0.0.0/2/5 /dev/sdb5 volume 3153MiB Linux swap / Solaris partition
/0/7 eth1 bridge MCP61 Ethernet
/0/8 scsi0 storage MCP61 SATA Controller
/0/8/0 /dev/sda disk 500GB WDC WD5000AAKS-0
/0/8/0/1 /dev/sda1 volume 196GiB Windows NTFS volume
/0/8/1 /dev/cdrom disk DVD-RAM GH22NS30
/0/8.1 storage MCP61 SATA Controller
/0/9 bridge MCP61 PCI Express bridge
/0/101 bridge MCP61 PCI Express bridge
/0/c bridge MCP61 PCI Express bridge
/0/d display C61 [GeForce 6150SE nForce 430]
/0/102 bridge K10 [Opteron, Athlon64, Sempron] HyperTr
/0/103 bridge K10 [Opteron, Athlon64, Sempron] Address
/0/104 bridge K10 [Opteron, Athlon64, Sempron] DRAM Co
/0/105 bridge K10 [Opteron, Athlon64, Sempron] Miscell
/0/106 bridge K10 [Opteron, Athlon64, Sempron] Link Co
/1 vboxnet0 network Ethernet interface
total 0
crw-rw----+ 1 root audio 116, 33 2009-12-19 19:43 timer
crw-rw----+ 1 root audio 116, 1 2009-12-19 19:44 seq
crw-rw----+ 1 root audio 116, 4 2009-12-19 19:44 hwC0D0
crw-rw----+ 1 root audio 116, 0 2009-12-19 19:44 controlC0
drwxr-xr-x 2 root root 60 2009-12-19 19:44 by-path
drwxr-xr-x 3 root root 200 2009-12-19 19:44 .
crw-rw----+ 1 root audio 116, 17 2009-12-19 20:22 pcmC0D1p
crw-rw----+ 1 root audio 116, 16 2009-12-19 20:22 pcmC0D0p
crw-rw----+ 1 root audio 116, 24 2009-12-19 20:22 pcmC0D0c
drwxr-xr-x 16 root root 3840 2009-12-19 20:22 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.21 emulation code)
Kernel: Linux mg-desktop 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 17:01:44 UTC 2009 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA NVidia at 0xfe024000 irq 27

Audio devices:
0: ALC662 rev1 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: Realtek ALC662 rev1
00:00.0 RAM memory [0500]: nVidia Corporation MCP61 Memory Controller [10de:03ea] (rev a1)
00:01.0 ISA bridge [0601]: nVidia Corporation MCP61 LPC Bridge [10de:03e0] (rev a2)
00:01.1 SMBus [0c05]: nVidia Corporation MCP61 SMBus [10de:03eb] (rev a2)
00:01.2 RAM memory [0500]: nVidia Corporation MCP61 Memory Controller [10de:03f5] (rev a2)
00:02.0 USB Controller [0c03]: nVidia Corporation MCP61 USB Controller [10de:03f1] (rev a3)
00:02.1 USB Controller [0c03]: nVidia Corporation MCP61 USB Controller [10de:03f2] (rev a3)
00:04.0 PCI bridge [0604]: nVidia Corporation MCP61 PCI bridge [10de:03f3] (rev a1)
00:05.0 Audio device [0403]: nVidia Corporation MCP61 High Definition Audio [10de:03f0] (rev a2)
00:06.0 IDE interface [0101]: nVidia Corporation MCP61 IDE [10de:03ec] (rev a2)
00:07.0 Bridge [0680]: nVidia Corporation MCP61 Ethernet [10de:03ef] (rev a2)
00:08.0 IDE interface [0101]: nVidia Corporation MCP61 SATA Controller [10de:03f6] (rev a2)
00:08.1 IDE interface [0101]: nVidia Corporation MCP61 SATA Controller [10de:03f6] (rev a2)
00:09.0 PCI bridge [0604]: nVidia Corporation MCP61 PCI Express bridge [10de:03e8] (rev a2)
00:0b.0 PCI bridge [0604]: nVidia Corporation MCP61 PCI Express bridge [10de:03e9] (rev a2)
00:0c.0 PCI bridge [0604]: nVidia Corporation MCP61 PCI Express bridge [10de:03e9] (rev a2)
00:0d.0 VGA compatible controller [0300]: nVidia Corporation C61 [GeForce 6150SE nForce 430] [10de:03d0] (rev a2)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control [1022:1203]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control [1022:1204]
01:05.0 SCSI storage controller [0100]: Adaptec AIC-7850 [9004:5078] (rev 01)
/usr/sbin/alsactl
dpkg: *bin/slmodemd* not found.
sudo: /etc/init.d/sl-modem-daemon: command not found
snd_hda_codec_realtek 276644 1
snd_hda_intel 31264 0
snd_hda_codec 89888 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 9448 1 snd_hda_codec
snd_pcm_oss 44096 0
snd_mixer_oss 18944 1 snd_pcm_oss
snd_pcm 91912 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 3556 0
snd_seq_oss 33632 0
snd_seq_midi 8320 0
snd_rawmidi 27104 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
snd_seq 61312 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 25840 2 snd_pcm,snd_seq
snd_seq_device 8500 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 77576 14 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 9088 1 snd
snd_page_alloc 10960 2 snd_hda_intel,snd_pcm
mg@mg-desktop:~$

Can this situation be saved?

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Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#1

ALSA output shows the following issue:

Please use gnome-alsamixer to unmute and increase volume to 77% on all mixer channels, including the Master and PCM channels.

The Master and PCM volume channels are currently set to 0% volume.....

You can start gnome-alsamixer from the Terminal.

# Amixer output
# -------------
#
# -------Mixer controls for card 0 [NVidia]
#
# Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 27'
# Mixer name : 'Realtek ALC662 rev1'
# Components : 'HDA:10ec0662,10192972,00100101'
# Controls : 26
# Simple ctrls : 14
# Simple mixer control 'Master',0
# Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
# Playback channels: Mono
# Limits: Playback 0 - 64
# Mono: Playback 0 [0%] [-64.00dB] [on]
# Simple mixer control 'Headphone',0
# Capabilities: pvolume pswitch penum
# Playback channels: Front Left - Front Right
# Limits: Playback 0 - 64
# Mono:
# Front Left: Playback 64 [100%] [0.00dB] [on]
# Front Right: Playback 64 [100%] [0.00dB] [on]
# Simple mixer control 'PCM',0
# Capabilities: pvolume penum
# Playback channels: Front Left - Front Right
# Limits: Playback 0 - 255
# Mono:
# Front Left: Playback 0 [0%] [-51.00dB]
# Front Right: Playback 0 [0%] [-51.00dB]

Revision history for this message
Myroslav (mgalan) said : 		#2

Thank you for your response. I have done what you suggested.

My problem now is that I have no volume appelate at all in my tray, no sound, and do not know how to configure PulseAudio device chooser. I set it at default and get the message, "connection refused".

mg

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Please follow part A in the following guide:

http://ubuntuforums.org/showthread.php?t=789578

The PulseAudio "connection refused" error is described there as well.

Hope it helps.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#4

Also try the solutions posted here:

https://answers.launchpad.net/ubuntu/+question/94680

Revision history for this message
Myroslav (mgalan) said : 		#5

Thanks for your time and patience, but neither of your suggestions solved my problem.

I think I have to find some way to get pulseaudio going again.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#6

Well, I think your ALSA upgrade to version 1.0.22 failed.

Your ALSA output shows the following problem:

# ALSA Version
# ------------
#
# Driver version: 1.0.21
# Library version: 1.0.22
# Utilities version: 1.0.22

Your ALSA driver version is still on version 1.0.21, but the ALSA library is on 1.0.22

I suggest reverting back to ALSA driver, library and utilities version 1.0.21 using this procedure:

http://monespaceperso.org/blog-en/2009/10/29/upgrade-alsa-1-0-21-on-ubuntu-karmic-koala-9-10/

You will need to follow the whole procedure to the letter, without skipping any steps.

Maybe ALSA v1.0.21 was already working fine on your pc, but you also had the issue of having the volume level set at 0% for the Master and PCM channels....

If that does not help either, you should start thinking about testing the 32-bit version of Ubuntu 9.10 instead....

Revision history for this message
Myroslav (mgalan) said : 		#7

I have volume control back in place and have sound in rythmebox, but have not checked other applications. There are still no system sounds and I get random crackling sounds

I found a comment here: http://swiss.ubuntuforums.org/showthread.php?p=8463538 where someone suggested the following: "I had a file in my home directory called '/home/username/.pulse-cookie' that was owned by root and write protected.
I did 'sudo rm ~/.pulse-cookie' and everything started working instantly." I tried it and I have what I mentioned above.

Now to get things properly configured and finding some way to resolve my remaining problems. Do you know what the correct settings are for PulseAudio Devise Chooser? I have already made the changes in Gnome Alsamixer.

Do you think I should undertake the procedure you suggest?

Thank you for your help.
__________________

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#8

Try reverting back to ALSA driver, library and utilities version 1.0.21 using this procedure:

http://monespaceperso.org/blog-en/2009/10/29/upgrade-alsa-1-0-21-on-ubuntu-karmic-koala-9-10/

Revision history for this message
Myroslav (mgalan) said : 		#9

I did as you suggested and installed alsa1.0.21. I had to delete the cookie file to get a volume control applete and to use Pulse-Audio Device Server.

I still have no system sound but I do have good sound in other devices. Random crackling sounds persist. Sound is muted every time I boot the machine and I have to turn on sound manually. I am back to where I started two days ago. What aggravation and a waste of time.

Are there any other ideas to fix the sound, or should we stop this thread as fixed?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#10

I do not have any other suggestions.

Can you help with this problem?

Provide an answer of your own, or ask Myroslav for more information if necessary.

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