Ubuntu
alsa-driver package

Codec: IDT 92HD71B7X - Mixer: Intel G45 DEVCTG - STAC92xx Analog (DUPLEX) Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03) - sound not working on HP Pavilion dv5 Notebook PC in Ubuntu 9.10

Asked by faderjockey

 dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.conf.save.1, it will be ignored in a future release.
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base, it will be ignored in a future release.
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.confg, it will be ignored in a future release.
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.conf.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.conf.save: Permission denied
WARNING: Failed to open config file alsa-base.conf.save.1: Permission denied
WARNING: Failed to open config file alsa-base.save: Permission denied
/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.ELCi4U9UJ7/alsactl.tmp: No such file or directory

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:

This question was reopened

Revision history for this message
faderjockey (ronnitone) said : 		#1

2.6.29-02062903-generic #02062903 SMP Mon May 11 14:20:34 UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xdc700000 irq 22

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Intel G45 DEVCTG
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation 82801I (ICH9 Family) Thermal Subsystem [8086:2932] (rev 03)
02:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
/sbin/alsactl
snd_hda_codec_intelhdmi 13628 1
snd_hda_codec_idt 56700 1
snd_hda_intel 26792 0
snd_hda_codec 63964 3 snd_hda_codec_intelhdmi,snd_hda_codec_idt,snd_hda_intel
snd_pcm_oss 39584 0
snd_mixer_oss 14780 1 snd_pcm_oss
snd_pcm 76096 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 2624 0
snd_seq_oss 29696 0
snd_seq_midi 5984 0
snd_rawmidi 20960 1 snd_seq_midi
snd_seq_midi_event 6716 2 snd_seq_oss,snd_seq_midi
snd_seq 48016 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 21764 2 snd_pcm,snd_seq
snd_seq_device 6824 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 56868 12 snd_hda_codec_intelhdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 7104 1 snd
snd_page_alloc 8900 2 snd_hda_intel,snd_pcm

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Please send us output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Please provide the pastebin URL which is displayed after executing step 3 in this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
faderjockey (ronnitone) said : 		#4

--2009-11-01 11:33:19-- http://212.20.107.51/alsa-info.sh
Connecting to 212.20.107.51:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-11-01 11:33:19-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to 212.20.107.51:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 63.6K/s in 0.4s

2009-11-01 11:33:21 (63.6 KB/s) - `alsa-info.sh' saved [26584]

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xdc700000 irq 22
[sudo] password for faderjockey:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

asoundconf: command not found
aplay: device_list:223: no soundcards found...
  *-multimedia
       description: Audio device
       product: 82801I (ICH9 Family) HD Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 03
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:22 memory:dc700000-dc703fff
total 0
drwxr-xr-x 2 root root 60 2009-11-01 10:39 by-path
drwxr-xr-x 3 root root 60 2009-11-01 10:39 .
drwxr-xr-x 16 root root 5060 2009-11-01 11:35 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.18a emulation code)
Kernel: Linux faderjockey-laptop 2.6.29-02062903-generic #02062903 SMP Mon May 11 14:20:34 UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xdc700000 irq 22

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Intel G45 DEVCTG
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation 82801I (ICH9 Family) Thermal Subsystem [8086:2932] (rev 03)
02:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
/sbin/alsactl
snd_hda_codec_intelhdmi 13628 1
snd_hda_codec_idt 56700 1
snd_hda_intel 26792 0
snd_hda_codec 63964 3 snd_hda_codec_intelhdmi,snd_hda_codec_idt,snd_hda_intel
snd_pcm_oss 39584 0
snd_mixer_oss 14780 1 snd_pcm_oss
snd_pcm 76096 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 2624 0
snd_seq_oss 29696 0
snd_seq_midi 5984 0
snd_rawmidi 20960 1 snd_seq_midi
snd_seq_midi_event 6716 2 snd_seq_oss,snd_seq_midi
snd_seq 48016 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 21764 2 snd_pcm,snd_seq
snd_seq_device 6824 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 56868 12 snd_hda_codec_intelhdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 7104 1 snd
snd_page_alloc 8900 2 snd_hda_intel,snd_pcm

Revision history for this message
faderjockey (ronnitone) said : 		#5

And the URL

http://pastebin.ca/1651665

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#6

The issue seems to be this:

# ALSA Version
# ------------
#
# Driver version: 1.0.18a
# Library version: 1.0.20
# Utilities version: 1.0.20

Your ALSA driver and libraries are not the same version.

Please first follow this procedure:

http://monespaceperso.org/blog-en/2009/08/31/upgrade-alsa-1-0-21-on-ubuntu-jaunty-9-04/

Then open a Terminal and copy-paste the following 2 commands into the Terminal::

sudo aptitude update

sudo aptitude install linux-backports-modules-alsa-karmic-generic

Then reboot and retest sound

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#7

Also make sure to choose the most recent Ubuntu kernel (something like kernel version 2.6.31-14-generic) in the grub boot menu. It is possible that you are still using the old kernel from Ubuntu 9.04...

After booting, you can open a terminal and execute the following command to see if the kernel version is set to 2.6.31-14:

uname -a

Revision history for this message
faderjockey (ronnitone) said : 		#8

Ok.. Trying a few things. I'm using 2.6.29 So it's old. How do I update to the new one. It's not listed when I boot.
I'm running a dual boot with vista.

I'm trying the stuff you posted above. But I keep running into trouble in the terminal saying certain things are found.
This is becoming a big pain.

On top of no sound.. Anything that works with the camera will crashes and restart on it's own.
I also have no control on the touchpad.. I have to use a mouse.

Plus anything I click/or type the whole system is super slow... Very hard to do anything it takes time to go from one window to the next.. Why is this so much different then 9.04. (not that it was perfect..But most things worked fine) this is awful.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#9

May I suggest this approach?

First back up all your personal data.

Then try installing Ubuntu 9.10 from a LiveCD session (instead of trying to upgrade). Choose custom partitioning and choose to keep your /home directory intact. Make sure the /home directory will not be formatted during the install.

This is how I installed Ubuntu 9.10 on my laptop and desktop. I never tried the upgrade approach for Ubuntu 9.10. Everything is still working fine on my pc.

Revision history for this message
faderjockey (ronnitone) said : 		#10

Great... Just what I live to do..LOL.
Thanks for the help. and I will try that..

Will see how it goes.
might take a day or two..Depends on my time.. Guess I should have held off on the upgrade.

Revision history for this message
faderjockey (ronnitone) said : 		#11

Well.. I got 9.10 on clean. First try said error. I just went and re did it..Formatted and it's on and I seem to have sound.. That's good..

Now the new trouble.. Doesn't see a WiFi card... So i'm in Vista right now. Anything I can do to make that work?

Thanks for the help.

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#12

Your sound issue is solved. Please create a new thread for the wireless issue using this link, in order to keep the current thread clean:

https://answers.launchpad.net/ubuntu/+addquestion

Revision history for this message
faderjockey (ronnitone) said : 		#13

Thanks Mark Rijckenberg, that solved my question.