Ubuntu
alsa-driver package

Codec + Mixer: IDT 92HD81B1X5 - STAC92xx Analog [STAC92xx Analog] Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03) - sound not always working on Dell Inspiron 1440 in Ubuntu 9.04 - using ALSA driver 1.0.18rc3

Asked by achapp

hello
      I recently purchased dell 1440 inspiron with vista basic installed .I later installed ubuntu9.04 on it .Now I have a dual booting with vista and ubuntu . My present problem is that my sound deosnt work while start up . no sound while logging in , no sounds while running music,movies . But if restart my system and goes to vista , it works fine . Then if I comes back again to ubuntu , all the sounds work fine .i don know wat is the theory behind it . Previously when i run the live cd it was working fine . so now everytime i start my system , i goto vista , load it to the login screen where the sound is produced then restart from there to load ubuntu . if i start directly ubuntu , sound will not work .Plz let me know the diagonosis procedur e

achapp

Question information

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Ubuntu alsa-driver Edit question
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Solved by:
Mark Rijckenberg
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Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#1

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please send output from step 3 and step 4, after you boot Ubuntu and notice that you cannot play any movies or MP3 files. Please do not send the output from an Ubuntu session where sound is already working...

Revision history for this message
achapp (achapp) said : 		#2

Hi ,
 I am pasting the outputs down here

root@achapp-laptop:/home/achapp# wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
--2009-09-17 20:31:20-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-17 20:31:46-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 4.99K/s in 5.2s

2009-09-17 20:32:04 (4.99 KB/s) - `alsa-info.sh' saved [26584]

root@achapp-laptop:/home/achapp# bash alsa-info.sh --pastebin
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at
Please inform the person helping you.

root@achapp-laptop:/home/achapp# cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils flashplugin-nonfree-extrasound; asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; lsmod | grep snd
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf6afc000 irq 21
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  asoundconf-gtk flashplugin-installer{a} flashplugin-nonfree{a} flashplugin-nonfree-extrasound gnome-alsamixer libgconfmm-2.6-1c2{a} libglademm-2.4-1c2a{a}
  libpulse-mainloop-glib0{a} padevchooser{a} paman{a} paprefs{a} pavucontrol{a} pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  linux-headers-2.6.28-11{u} linux-headers-2.6.28-11-generic{u} ndiswrapper-common{u} ndiswrapper-utils-1.9{u}
0 packages upgraded, 14 newly installed, 4 to remove and 19 not upgraded.
Need to get 434kB of archives. After unpacking 71.9MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://in.archive.ubuntu.com jaunty/universe asoundconf-gtk 1.6-0ubuntu1 [6444B]
Get:2 http://in.archive.ubuntu.com jaunty-updates/multiverse flashplugin-installer 10.0.32.18ubuntu0.9.04.1 [19.4kB]
Get:3 http://in.archive.ubuntu.com jaunty-updates/multiverse flashplugin-nonfree 10.0.32.18ubuntu0.9.04.1 [1770B]
Get:4 http://in.archive.ubuntu.com jaunty/multiverse flashplugin-nonfree-extrasound 0.0.svn2431-3 [8160B]
Get:5 http://in.archive.ubuntu.com jaunty/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [53.7kB]
Get:6 http://in.archive.ubuntu.com jaunty/main libgconfmm-2.6-1c2 2.24.0-0ubuntu1 [31.1kB]
Get:7 http://in.archive.ubuntu.com jaunty/main libglademm-2.4-1c2a 2.6.7-1 [21.4kB]
Get:8 http://in.archive.ubuntu.com jaunty-updates/main libpulse-mainloop-glib0 1:0.9.14-0ubuntu20.2 [30.9kB]
Get:9 http://in.archive.ubuntu.com jaunty/universe pavumeter 0.9.3-1ubuntu1 [29.2kB]
Get:10 http://in.archive.ubuntu.com jaunty/universe pavucontrol 0.9.7-1ubuntu3 [66.0kB]
Get:11 http://in.archive.ubuntu.com jaunty/universe paman 0.9.4-1ubuntu2 [92.2kB]
Get:12 http://in.archive.ubuntu.com jaunty-updates/main pulseaudio-module-zeroconf 1:0.9.14-0ubuntu20.2 [18.4kB]
Get:13 http://in.archive.ubuntu.com jaunty/universe paprefs 0.9.7-0ubuntu1 [35.2kB]
Get:14 http://in.archive.ubuntu.com jaunty/universe padevchooser 0.9.3-2ubuntu4 [20.2kB]
Fetched 434kB in 3min 13s (2244B/s)
Preconfiguring packages ...
(Reading database ... 134153 files and directories currently installed.)
Removing linux-headers-2.6.28-11-generic ...
Removing linux-headers-2.6.28-11 ...
Removing ndiswrapper-utils-1.9 ...
Removing ndiswrapper-common ...
Processing triggers for man-db ...
Selecting previously deselected package asoundconf-gtk.
(Reading database ... 117832 files and directories currently installed.)
Unpacking asoundconf-gtk (from .../asoundconf-gtk_1.6-0ubuntu1_all.deb) ...
Selecting previously deselected package flashplugin-installer.
Unpacking flashplugin-installer (from .../flashplugin-installer_10.0.32.18ubuntu0.9.04.1_i386.deb) ...
Selecting previously deselected package flashplugin-nonfree.
Unpacking flashplugin-nonfree (from .../flashplugin-nonfree_10.0.32.18ubuntu0.9.04.1_i386.deb) ...
Selecting previously deselected package flashplugin-nonfree-extrasound.
Unpacking flashplugin-nonfree-extrasound (from .../flashplugin-nonfree-extrasound_0.0.svn2431-3_i386.deb) ...
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-0ubuntu1_i386.deb) ...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from .../libglademm-2.4-1c2a_2.6.7-1_i386.deb) ...
Selecting previously deselected package libpulse-mainloop-glib0.
Unpacking libpulse-mainloop-glib0 (from .../libpulse-mainloop-glib0_1%3a0.9.14-0ubuntu20.2_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.7-1ubuntu3_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.14-0ubuntu20.2_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.7-0ubuntu1_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Processing triggers for man-db ...
Setting up asoundconf-gtk (1.6-0ubuntu1) ...
Setting up flashplugin-installer (10.0.32.18ubuntu0.9.04.1) ...
Downloading...
--2009-09-17 20:41:05-- http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_10.0.32.18.orig.tar.gz
Resolving archive.canonical.com... 91.189.90.142
Connecting to archive.canonical.com|91.189.90.142|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4023856 (3.8M) [application/x-gzip]
Saving to: `./adobe-flashplugin_10.0.32.18.orig.tar.gz'

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2009-09-17 20:55:38 (4.55 KB/s) - `./adobe-flashplugin_10.0.32.18.orig.tar.gz' saved [4023856/4023856]

Download done.
Flash Plugin installed.

Setting up flashplugin-nonfree (10.0.32.18ubuntu0.9.04.1) ...
Setting up flashplugin-nonfree-extrasound (0.0.svn2431-3) ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-0ubuntu1) ...

Setting up libglademm-2.4-1c2a (2.6.7-1) ...

Setting up libpulse-mainloop-glib0 (1:0.9.14-0ubuntu20.2) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.7-1ubuntu3) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.14-0ubuntu20.2) ...
Setting up paprefs (0.9.7-0ubuntu1) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

Please note that you are attempting to run asoundconf as a privileged superuser, which may have unintended consequences.

Names of available sound cards:
Intel
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: 82801I (ICH9 Family) HD Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 03
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0 module=snd_hda_intel
total 0
crw-rw----+ 1 root audio 116, 6 2009-09-17 20:24 controlC0
drwxr-xr-x 2 root root 140 2009-09-17 20:24 .
crw-rw----+ 1 root audio 116, 5 2009-09-17 20:25 pcmC0D0c
crw-rw----+ 1 root audio 116, 4 2009-09-17 20:46 pcmC0D0p
drwxr-xr-x 17 root root 4240 2009-09-17 20:55 ..
crw-rw----+ 1 root audio 116, 2 2009-09-18 01:54 timer
crw-rw----+ 1 root audio 116, 3 2009-09-18 01:54 seq
Sound Driver:3.8.1a-980706 (ALSA v1.0.18rc3 emulation code)
Kernel: Linux achapp-laptop 2.6.28-15-generic #49-Ubuntu SMP Tue Aug 18 18:40:08 UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xf6afc000 irq 21

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: IDT 92HD81B1X5
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
09:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
0c:00.0 Network controller [0280]: Intel Corporation Wireless WiFi Link 5100 [8086:4232]
/sbin/alsactl
snd_hda_intel 434100 3
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 83076 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 10756 0
snd_seq_oss 37760 0
snd_seq_midi 14336 0
snd_rawmidi 29696 1 snd_seq_midi
snd_seq_midi_event 15104 2 snd_seq_oss,snd_seq_midi
snd_seq 56880 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29704 2 snd_pcm,snd_seq
snd_seq_device 14988 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 62756 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15200 1 snd
snd_page_alloc 16904 2 snd_hda_intel,snd_pcm

regards
achapp

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

The output you sent, shows this:

"Your ALSA information is located at
Please inform the person helping you."

But it does not give the URL where the ALSA info is located, so I cannot access it.

So please copy&paste (with the mouse) each command below onto the Terminal and then hit <enter> after each command.

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh

bash alsa-info.sh

When the alsa-info.sh script asks

"Automatically upload ALSA information? [y/N]"

press y and then hit <enter> to make sure the script actually runs.

Please post the full terminal output after the script has actually run.

Revision history for this message
achapp (achapp) said : 		#4

hi
       plz find the output of the commands

achapp@achapp-laptop:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
alsa-info.sh: Permission denied
achapp@achapp-laptop:~$ su
Password:
root@achapp-laptop:/home/achapp# wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
--2009-09-18 07:15:17-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-18 07:15:25-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,584 2.79K/s in 9.3s

2009-09-18 07:15:41 (2.79 KB/s) - `alsa-info.sh' saved [26584]

root@achapp-laptop:/home/achapp# bash alsa-info.sh
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=a967d73df80f6044e7f701b8c00934da6fe4fb11

Please inform the person helping you.

regards
achapp

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#5

Please upgrade ALSA to version 1.0.21 using this link:

http://monespaceperso.org/blog-en/2009/08/31/upgrade-alsa-1-0-21-on-ubuntu-jaunty-9-04/

If you encounter any issues upgrading ALSA, please send us the output of every command you enter during the ALSA upgrade procedure.

After upgrading ALSA, please retest sound.

Revision history for this message
achapp (achapp) said : 		#6

Thanks Mark Rijckenberg, that solved my question.