Ubuntu
alsa-driver package

No audio on specific usb headphones after reboot

Asked by Presian on 2024-03-24

I'm following: https://help.ubuntu.com/community/SoundTroubleshootingProcedure
MIC: Audio Technica atr2100x usb

Step 3
Reboot your computer. Then run the following 2 diagnostic commands.

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
bash alsa-info.sh --stdout

Output:
chmod: changing permissions of './alsa-info.sh': Operation not permitted

cat: /proc/asound/version: No such file or directory
alsa-info.sh: line 464: /proc/asound/modules: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /tmp/alsa-info.xXhsgQSM9F/alsamodules.tmp: No such file or directory
cat: /proc/asound/modules: No such file or directory
alsa-info.sh: line 659: tree: command not found
ls: cannot access '/dev/snd/*': No such file or directory
dmesg: read kernel buffer failed: Operation not permitted
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.5.3
!!################################

!!Script ran on: Sun Mar 24 09:46:33 UTC 2024

!!Linux Distribution
!!------------------

Ubuntu 22.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 22.04.4 LTS" PRETTY_NAME="Ubuntu 22.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy

!!DMI Information
!!---------------

Manufacturer: Micro-Star International Co., Ltd.
Product Name: MS-7B49
Product Version: 1.0
Firmware Version: 1.B3
System SKU: Default string
Board Vendor: Micro-Star International Co., Ltd.
Board Name: Z370 PC PRO (MS-7B49)

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ACPI000E:00/status 15
/sys/bus/acpi/devices/INT0E0C:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 1
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0400:00/status 15
/sys/bus/acpi/devices/PNP0501:00/status 15
/sys/bus/acpi/devices/PNP0C02:00/status 3
/sys/bus/acpi/devices/PNP0C02:03/status 15
/sys/bus/acpi/devices/PNP0C02:05/status 3
/sys/bus/acpi/devices/PNP0C02:07/status 3
/sys/bus/acpi/devices/PNP0C04:00/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0E:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/device:6e/status 15
/sys/bus/acpi/devices/device:7d/status 15
/sys/bus/acpi/devices/device:7e/status 11

!!Kernel Information
!!------------------

Kernel release: #26~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Mar 12 10:22:43 UTC 2
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.2.6.1
Utilities version: 1.2.6

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

PipeWire:
Installed - Yes (/usr/bin/pipewire)
Running - Yes

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device [0403]: Intel Corporation 200 Series PCH HD Audio [8086:a2f0]
DeviceName: Onboard - Sound
01:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] [1002:aaf0]
Subsystem: Gigabyte Technology Co., Ltd Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] [1458:aaf0]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card*
Driver:
Tree:

!!ALSA Device nodes
!!-----------------

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:274: no soundcards found...

ARECORD

arecord: device_list:274: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

acpi_pad
acpi_tad
aesni_intel
ahci
amd_sched
amddrm_buddy
amddrm_ttm_helper
amdgpu
amdkcl
amdttm
amdxcp
autofs4
binfmt_misc
cec
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
drm
drm_display_helper
drm_kms_helper
e1000e
ee1004
efi_pstore
ff_memless
ghash_clmulni_intel
hid
hid_generic
i2c_algo_bit
i2c_i801
i2c_smbus
input_leds
intel_cstate
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_tcc_cooling
intel_wmi_thunderbolt
ip_tables
irqbypass
joydev
kvm
kvm_intel
libahci
lp
mac_hid
mei
mei_hdcp
mei_me
mei_pxp
msr
mxm_wmi
nls_iso8859_1
nvme
nvme_common
nvme_core
parport
parport_pc
polyval_clmulni
polyval_generic
ppdev
rapl
rc_core
sch_fq_codel
sha1_ssse3
sha256_ssse3
tls
usbhid
video
wmi
x86_pkg_temp_thermal
x_tables
xhci_pci
xhci_pci_renesas
xpad

!!ALSA/HDA dmesg
!!--------------

!!Packages installed
!!--------------------

ii alsa-oss 1.1.8-1 amd64 ALSA wrapper for OSS applications
ii alsa-topology-conf 1.2.5.1-2 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.6.3-1ubuntu1.11 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.6-1ubuntu1 amd64 Utilities for configuring and using ALSA

EDIT:

when i run:

alsamixer

ALSA lib confmisc.c:855:(parse_card) cannot find card '0'
ALSA lib conf.c:5178:(_snd_config_evaluate) function snd_func_card_inum returned error: No such file or directory
ALSA lib confmisc.c:422:(snd_func_concat) error evaluating strings
ALSA lib conf.c:5178:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory
ALSA lib confmisc.c:1334:(snd_func_refer) error evaluating name
ALSA lib conf.c:5178:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:5701:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTL default
cannot open mixer: No such file or directory