ubuntu 20.04 upgrade no sounds

Asked by hugo

(base) hugo@pcloud:~$ bash alsa-info.sh --stdout
cat: /proc/asound/version: No such file or directory
alsa-info.sh: line 466: /proc/asound/modules: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /tmp/alsa-info.MtxJZtD1RU/alsamodules.tmp: No such file or directory
cat: /proc/asound/modules: No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.MtxJZtD1RU/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.5.1
!!################################

!!Script ran on: Tue Mar 29 11:20:17 UTC 2022

!!Linux Distribution
!!------------------

Ubuntu 20.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.4 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal

!!DMI Information
!!---------------

Manufacturer: To Be Filled By O.E.M.
Product Name: To Be Filled By O.E.M.
Product Version: To Be Filled By O.E.M.
Firmware Version: P2.20
System SKU: To Be Filled By O.E.M.
Board Vendor: ASRock
Board Name: X570 Steel Legend

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/AMDI0030:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0A08:00/status 15
/sys/bus/acpi/devices/PNP0C01:00/status 15
/sys/bus/acpi/devices/PNP0C02:01/status 15
/sys/bus/acpi/devices/PNP0C02:03/status 15
/sys/bus/acpi/devices/PNP0C0C:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 11
/sys/bus/acpi/devices/PNP0C0F:01/status 11
/sys/bus/acpi/devices/PNP0C0F:02/status 11
/sys/bus/acpi/devices/PNP0C0F:03/status 11
/sys/bus/acpi/devices/PNP0C0F:04/status 11
/sys/bus/acpi/devices/PNP0C0F:05/status 11
/sys/bus/acpi/devices/PNP0C0F:06/status 11
/sys/bus/acpi/devices/PNP0C0F:07/status 11

!!Kernel Information
!!------------------

Kernel release: 5.4.0-1066-gke
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.2.2
Utilities version: 1.2.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No

Jack2:
      Installed - Yes (/usr/bin/jackdbus)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

0c:00.1 Audio device [0403]: NVIDIA Corporation GP104 High Definition Audio Controller [10de:10f0] (rev a1)
 Subsystem: NVIDIA Corporation GP104 High Definition Audio Controller [10de:119e]
0e:00.4 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller [1022:1487]
 Subsystem: ASRock Incorporation Starship/Matisse HD Audio Controller [1849:2223]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic
snd_hda_intel: dmic_detect=0
snd_intel_dspcfg: dsp_driver=1

!!Loaded sound module options
!!---------------------------

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card*
Driver:
Tree:
 /sys/class/sound/card* [error opening dir]

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Mar 29 13:14 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Mar 29 13:14 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:276: no soundcards found...

ARECORD

arecord: device_list:276: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

aesni_intel
ahci
async_memcpy
async_pq
async_raid6_recov
async_tx
async_xor
autofs4
binfmt_misc
bpfilter
br_netfilter
bridge
ccp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
dca
drm
drm_kms_helper
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
i2c_algo_bit
igb
input_leds
ip6_tables
ip6table_filter
ip_tables
ipmi_devintf
ipmi_msghandler
iptable_filter
iptable_nat
joydev
kvm
kvm_amd
libahci
linear
llc
lp
msr
multipath
nf_nat
nvidia
nvidia_drm
nvidia_modeset
nvidia_uvm
overlay
parport
parport_pc
ppdev
raid0
raid1
raid10
raid456
raid6_pq
sch_fq_codel
stp
sunrpc
syscopyarea
sysfillrect
sysimgblt
uas
usb_storage
usbhid
vboxdrv
vboxnetadp
vboxnetflt
veth
x_tables
xfrm_algo
xfrm_user
xor
xt_MASQUERADE
xt_addrtype
xt_conntrack
xt_multiport
xt_nat
xt_tcpudp
zenpower

!!ALSA/HDA dmesg
!!--------------

[ 0.000000] Linux version 5.4.0-1066-gke (buildd@lcy02-amd64-039) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04)) #69-Ubuntu SMP Fri Mar 11 13:52:45 UTC 2022 (Ubuntu 5.4.0-1066.69-gke 5.4.174)
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-1066-gke root=UUID=068c7819-aa21-4d4e-b768-3ba35b6262db ro quiet splash acpi_enforce_resources=lax snd-intel-dspcfg.dsp_driver=1 vt.handoff=7
[ 0.000000] KERNEL supported cpus:
--
[ 0.000000] Policy zone: Normal
[ 0.000000] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-1066-gke root=UUID=068c7819-aa21-4d4e-b768-3ba35b6262db ro quiet splash acpi_enforce_resources=lax snd-intel-dspcfg.dsp_driver=1 vt.handoff=7
[ 0.000000] Dentry cache hash table entries: 4194304 (order: 13, 33554432 bytes, linear)
--
[ 0.169783] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.169783] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.169783] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)

!!Packages installed
!!--------------------

ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.12 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2.1 amd64 Utilities for configuring and using ALSA

(base) hugo@pcloud:~$

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
Last query:
Last reply:
Revision history for this message
Manfred Hampl (m-hampl) said :
#1

You are probably missing the "extra modules" package

For diagnostic purposes, what is the output of the commands

dpkg -l | grep gke
apt --simulate install linux-gke
apt --simulate install linux-modules-extra-gke

Revision history for this message
hugo (hugo-koopmans) said :
#2

dpkg -l | grep gke
ii linux-gke 5.4.0.1066.76 amd64 Complete Google Container Engine (GKE) Linux kernel and headers
ii linux-gke-headers-5.4.0-1066 5.4.0-1066.69 amd64 Header files related to Linux kernel version 5.4.0
ii linux-headers-5.4.0-1066-gke 5.4.0-1066.69 amd64 Linux kernel headers for version 5.4.0 on 64 bit x86 SMP
ii linux-headers-gke 5.4.0.1066.76 amd64 Google Container Engine (GKE) Linux kernel headers
ii linux-image-5.4.0-1066-gke 5.4.0-1066.69 amd64 Signed kernel image for GKE
ii linux-image-gke 5.4.0.1066.76 amd64 Google Container Engine (GKE) Linux kernel image
rc linux-image-unsigned-5.3.0-1039-gke 5.3.0-1039.42 amd64 Linux kernel image for version 5.3.0 on 64 bit x86 SMP
rc linux-modules-5.3.0-1039-gke 5.3.0-1039.42 amd64 Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
ii linux-modules-5.4.0-1066-gke 5.4.0-1066.69 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP

Revision history for this message
hugo (hugo-koopmans) said :
#3

 apt --simulate install linux-gke
NOTE: This is only a simulation!
      apt needs root privileges for real execution.
      Keep also in mind that locking is deactivated,
      so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
linux-gke is already the newest version (5.4.0.1066.76).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

apt --simulate install linux-modules-extra-gke
NOTE: This is only a simulation!
      apt needs root privileges for real execution.
      Keep also in mind that locking is deactivated,
      so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
  linux-modules-extra-5.4.0-1066-gke
The following NEW packages will be installed:
  linux-modules-extra-5.4.0-1066-gke linux-modules-extra-gke
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Inst linux-modules-extra-5.4.0-1066-gke (5.4.0-1066.69 Ubuntu:20.04/focal-updates, Ubuntu:20.04/focal-security [amd64])
Inst linux-modules-extra-gke (5.4.0.1066.76 Ubuntu:20.04/focal-updates, Ubuntu:20.04/focal-security [amd64])
Conf linux-modules-extra-5.4.0-1066-gke (5.4.0-1066.69 Ubuntu:20.04/focal-updates, Ubuntu:20.04/focal-security [amd64])
Conf linux-modules-extra-gke (5.4.0.1066.76 Ubuntu:20.04/focal-updates, Ubuntu:20.04/focal-security [amd64])

Revision history for this message
Best Manfred Hampl (m-hampl) said :
#4

The command

sudo apt install linux-modules-extra-gke

will hopefully install everything that is missing and activate the sound card.

Revision history for this message
hugo (hugo-koopmans) said :
#5

installing the modules-extras fixed this problem, thx!

Revision history for this message
hugo (hugo-koopmans) said :
#6

Thanks Manfred Hampl, that solved my question.