Ubuntu
alsa-driver package

speakers and microphone do not work

Asked by Ruben Van Wanzeele

I followed https://help.ubuntu.com/community/SoundTroubleshootingProcedure
It seems like the drivers for the audio devices are not installed correctly. I tried several things without success

See output:

(base) ruben@ruben-precision-7550:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2021-12-14 17:38:55-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 207.180.221.201
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.alsa-project.org/alsa-info.sh [following]
--2021-12-14 17:38:56-- https://www.alsa-project.org/alsa-info.sh
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2021-12-14 17:38:56-- https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 207.180.221.201
Connecting to git.alsa-project.org (git.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 28.14K --.-KB/s in 0.006s

2021-12-14 17:38:56 (4.99 MB/s) - ‘alsa-info.sh’ saved [28816]

ALSA Information Script v 0.5.1
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  aplay
  amixer
  alsactl
  rpm, dpkg
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
./alsa-info.sh: line 466: /proc/asound/modules: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /tmp/alsa-info.bnnu74jEoF/alsamodules.tmp: No such file or directory
cat: /proc/asound/modules: No such file or directory
ls: cannot access '/dev/snd/*': No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.bnnu74jEoF/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://alsa-project.org/db/?f=241f00d457fdabe056a938f70e7a799736e62787
Please inform the person helping you.

(base) ruben@ruben-precision-7550:~$ bash alsa-info.sh --stdout
cat: /proc/asound/version: No such file or directory
alsa-info.sh: line 466: /proc/asound/modules: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /tmp/alsa-info.AW3ECSE0tv/alsamodules.tmp: No such file or directory
cat: /proc/asound/modules: No such file or directory
ls: cannot access '/dev/snd/*': No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.AW3ECSE0tv/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.5.1
!!################################

!!Script ran on: Tue Dec 14 16:57:09 UTC 2021

!!Linux Distribution
!!------------------

Ubuntu 20.04.3 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.3 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.3 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal

!!DMI Information
!!---------------

Manufacturer: Dell Inc.
Product Name: Precision 7550
Product Version:
Firmware Version: 1.9.1
System SKU: 09C3
Board Vendor: Dell Inc.
Board Name: 05WP4T

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/DELL09C3:00/status 15
/sys/bus/acpi/devices/DLLK09C3:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT33D5:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT3403:04/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3450:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 15
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXPOWER:06/status 1
/sys/bus/acpi/devices/LNXPOWER:07/status 1
/sys/bus/acpi/devices/LNXPOWER:08/status 1
/sys/bus/acpi/devices/LNXPOWER:0a/status 1
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0B00:00/status 15
/sys/bus/acpi/devices/PNP0C02:01/status 3
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C04:00/status 31
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PRP00001:00/status 11
/sys/bus/acpi/devices/USBC000:00/status 15
/sys/bus/acpi/devices/device:09/status 15

!!Kernel Information
!!------------------

Kernel release: 5.11.0-41-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.2.2
Utilities version: 1.2.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device [0403]: Intel Corporation Comet Lake PCH cAVS [8086:06c8] (prog-if 80)
 DeviceName: Onboard - Sound
01:00.1 Audio device [0403]: NVIDIA Corporation Device [10de:10fa] (rev a1)
 Subsystem: NVIDIA Corporation Device [10de:0000]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card*
Driver:
Tree:
 /sys/class/sound/card* [error opening dir]

!!ALSA Device nodes
!!-----------------

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:276: no soundcards found...

ARECORD

arecord: device_list:276: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

acpi_pad
acpi_thermal_rel
aesni_intel
af_alg
algif_hash
algif_skcipher
autofs4
bluetooth
bnep
btbcm
btintel
btrtl
btusb
ccm
cec
cfg80211
cmac
coretemp
crc32_pclmul
crct10dif_pclmul
cros_ec
cros_ec_ishtp
cryptd
crypto_simd
dcdbas
dell_laptop
dell_rbtn
dell_smbios
dell_smm_hwmon
dell_wmi
dell_wmi_descriptor
dm_crypt
drm
drm_kms_helper
e1000e
ecc
ecdh_generic
ee1004
efi_pstore
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
hid_multitouch
hid_sensor_custom
hid_sensor_hub
i2c_algo_bit
i2c_hid
i2c_i801
i2c_smbus
i915
idma64
input_leds
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_hid
intel_ish_ipc
intel_ishtp
intel_ishtp_hid
intel_ishtp_loader
intel_lpss
intel_lpss_pci
intel_pch_thermal
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_soc_dts_iosf
intel_wmi_thunderbolt
ip_tables
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
ledtrig_audio
libarc4
lp
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
msr
mxm_wmi
nls_iso8859_1
nvidia
nvidia_drm
nvidia_modeset
nvidia_uvm
nvme
nvme_core
parport
parport_pc
pinctrl_cannonlake
ppdev
processor_thermal_device
processor_thermal_mbox
processor_thermal_rapl
processor_thermal_rfim
psmouse
rapl
rc_core
rfcomm
rtsx_pci
rtsx_pci_sdmmc
sch_fq_codel
serio_raw
sparse_keymap
syscopyarea
sysfillrect
sysimgblt
thunderbolt
typec
typec_ucsi
ucsi_acpi
uhid
uvcvideo
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
virt_dma
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xhci_pci
xhci_pci_renesas

!!ALSA/HDA dmesg
!!--------------

[ 0.245315] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.245316] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.245316] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)

!!Packages installed
!!--------------------

ii alsa-tools 1.1.7-1ubuntu1 amd64 Console based ALSA utilities for specific hardware
ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.11 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2.1 amd64 Utilities for configuring and using ALSA

Some more info:
(base) ruben@ruben-precision-7550:~$ inxi -SA
System:
  Host: ruben-precision-7550 Kernel: 5.11.0-41-generic x86_64 bits: 64
  Desktop: Gnome 3.36.9 Distro: Ubuntu 20.04.3 LTS (Focal Fossa)
Audio:
  Device-1: Intel Comet Lake PCH cAVS driver: N/A
  Device-2: NVIDIA driver: N/A
(base) ruben@ruben-precision-7550:~$ lsmod | grep snd
(base) ruben@ruben-precision-7550:~$ find /lib/modules/$(uname -r) | grep snd
(base) ruben@ruben-precision-7550:~$ lspci -v | grep -A7 -i "audio"
00:1f.3 Audio device: Intel Corporation Comet Lake PCH cAVS (prog-if 80)
 DeviceName: Onboard - Sound
 Subsystem: Dell Device 09c3
 Flags: fast devsel, IRQ 255
 Memory at 604b118000 (64-bit, non-prefetchable) [disabled] [size=16K]
 Memory at 604b000000 (64-bit, non-prefetchable) [disabled] [size=1M]
 Capabilities: <access denied>

--
01:00.1 Audio device: NVIDIA Corporation Device 10fa (rev a1)
 Subsystem: NVIDIA Corporation Device 0000
 Flags: fast devsel, IRQ 255
 Memory at b4080000 (32-bit, non-prefetchable) [disabled] [size=16K]
 Capabilities: <access denied>

02:00.0 Non-Volatile memory controller: SK hynix Device 174a (prog-if 02 [NVM Express])
 Subsystem: SK hynix Device 174a
(base) ruben@ruben-precision-7550:~$ alsactl restore
alsactl: load_state:1735: No soundcards found...

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
Last query:
Last reply:
Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

What is the output of the command

dpkg -l | grep 5.11.0

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#2

(base) ruben@ruben-precision-7550:~$ dpkg -l | grep 5.11.0
ii fwupd 1.5.11-0ubuntu1~20.04.2 amd64 Firmware update daemon
ii fwupd-signed 1.27.1ubuntu5+1.5.11-0ubuntu1~20.04.2 amd64 Linux Firmware Updater EFI signed binary
ii libfwupd2:amd64 1.5.11-0ubuntu1~20.04.2 amd64 Firmware update daemon library
ii libfwupdplugin1:amd64 1.5.11-0ubuntu1~20.04.2 amd64 Firmware update daemon plugin library
ii linux-generic-hwe-20.04 5.11.0.41.45~20.04.19 amd64 Complete Generic Linux kernel and headers
ii linux-headers-5.11.0-40-generic 5.11.0-40.44~20.04.2 amd64 Linux kernel headers for version 5.11.0 on 64 bit x86 SMP
ii linux-headers-5.11.0-41-generic 5.11.0-41.45~20.04.1 amd64 Linux kernel headers for version 5.11.0 on 64 bit x86 SMP
ii linux-headers-generic-hwe-20.04 5.11.0.41.45~20.04.19 amd64 Generic Linux kernel headers
ii linux-hwe-5.11-headers-5.11.0-40 5.11.0-40.44~20.04.2 all Header files related to Linux kernel version 5.11.0
ii linux-hwe-5.11-headers-5.11.0-41 5.11.0-41.45~20.04.1 all Header files related to Linux kernel version 5.11.0
ii linux-hwe-5.11-tools-5.11.0-41 5.11.0-41.45~20.04.1 amd64 Linux kernel version specific tools for version 5.11.0-41
ii linux-image-5.11.0-40-generic 5.11.0-40.44~20.04.2 amd64 Signed kernel image generic
ii linux-image-5.11.0-41-generic 5.11.0-41.45~20.04.1 amd64 Signed kernel image generic
ii linux-image-generic-hwe-20.04 5.11.0.41.45~20.04.19 amd64 Generic Linux kernel image
ii linux-modules-5.11.0-40-generic 5.11.0-40.44~20.04.2 amd64 Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
ii linux-modules-5.11.0-41-generic 5.11.0-41.45~20.04.1 amd64 Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
ii linux-modules-extra-5.11.0-40-generic 5.11.0-40.44~20.04.2 amd64 Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
ii linux-modules-extra-5.11.0-41-generic 5.11.0-41.45~20.04.1 amd64 Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
rc linux-modules-nvidia-470-5.11.0-27-generic 5.11.0-27.29~20.04.1 amd64 Linux kernel nvidia modules for version 5.11.0-27
ii linux-modules-nvidia-470-5.11.0-41-generic 5.11.0-41.45~20.04.1+1 amd64 Linux kernel nvidia modules for version 5.11.0-41
ii linux-modules-nvidia-470-generic-hwe-20.04 5.11.0-41.45~20.04.1+1 amd64 Extra drivers for nvidia-470 for the generic-hwe-20.04 flavour
ii linux-objects-nvidia-470-5.11.0-40-generic 5.11.0-40.44~20.04.2+1 amd64 Linux kernel nvidia modules for version 5.11.0-40 (objects)
ii linux-objects-nvidia-470-5.11.0-41-generic 5.11.0-41.45~20.04.1+1 amd64 Linux kernel nvidia modules for version 5.11.0-41 (objects)
ii linux-signatures-nvidia-5.11.0-40-generic 5.11.0-40.44~20.04.2+1 amd64 Linux kernel signatures for nvidia modules for version 5.11.0-40-generic
ii linux-signatures-nvidia-5.11.0-41-generic 5.11.0-41.45~20.04.1+1 amd64 Linux kernel signatures for nvidia modules for version 5.11.0-41-generic
ii linux-tools-5.11.0-41-generic 5.11.0-41.45~20.04.1 amd64 Linux kernel version specific tools for version 5.11.0-41

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

My first guess, that you are missing driver packages, has been proven wrong by your output.

Next idea: What output do you receive for the command

sudo modprobe -v snd_hda_intel

Does sound work then?

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#4

(base) ruben@ruben-precision-7550:~$ sudo modprobe -v snd_hda_intel
modprobe: FATAL: Module snd_hda_intel not found in directory /lib/modules/5.11.0-41-generic

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#5

Some more info that I thought might help:
(base) ruben@ruben-precision-7550:/lib/modules/5.11.0-41-generic$ grep -rnw '/lib/modules/5.11.0-41-generic/' -e "hda"
Binary file /lib/modules/5.11.0-41-generic/kernel/nvidia-470/nvidia.ko matches
Binary file /lib/modules/5.11.0-41-generic/kernel/nvidia-470/nvidia-uvm.ko matches
Binary file /lib/modules/5.11.0-41-generic/kernel/nvidia-470/bits/nvidia.o matches
Binary file /lib/modules/5.11.0-41-generic/kernel/nvidia-470/bits/nvidia-uvm.o matches
Binary file /lib/modules/5.11.0-41-generic/kernel/nvidia-470/bits/nvidia/nv-kernel.o matches
Binary file /lib/modules/5.11.0-41-generic/kernel/drivers/gpu/drm/nouveau/nouveau.ko matches
/lib/modules/5.11.0-41-generic/modules.order:4938:kernel/sound/pci/hda/snd-hda-codec.ko
/lib/modules/5.11.0-41-generic/modules.order:4939:kernel/sound/pci/hda/snd-hda-codec-generic.ko
/lib/modules/5.11.0-41-generic/modules.order:4940:kernel/sound/pci/hda/snd-hda-codec-realtek.ko
/lib/modules/5.11.0-41-generic/modules.order:4941:kernel/sound/pci/hda/snd-hda-codec-cmedia.ko
/lib/modules/5.11.0-41-generic/modules.order:4942:kernel/sound/pci/hda/snd-hda-codec-analog.ko
/lib/modules/5.11.0-41-generic/modules.order:4943:kernel/sound/pci/hda/snd-hda-codec-idt.ko
/lib/modules/5.11.0-41-generic/modules.order:4944:kernel/sound/pci/hda/snd-hda-codec-si3054.ko
/lib/modules/5.11.0-41-generic/modules.order:4945:kernel/sound/pci/hda/snd-hda-codec-cirrus.ko
/lib/modules/5.11.0-41-generic/modules.order:4946:kernel/sound/pci/hda/snd-hda-codec-ca0110.ko
/lib/modules/5.11.0-41-generic/modules.order:4947:kernel/sound/pci/hda/snd-hda-codec-ca0132.ko
/lib/modules/5.11.0-41-generic/modules.order:4948:kernel/sound/pci/hda/snd-hda-codec-conexant.ko
/lib/modules/5.11.0-41-generic/modules.order:4949:kernel/sound/pci/hda/snd-hda-codec-via.ko
/lib/modules/5.11.0-41-generic/modules.order:4950:kernel/sound/pci/hda/snd-hda-codec-hdmi.ko
/lib/modules/5.11.0-41-generic/modules.order:4951:kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/5.11.0-41-generic/modules.order:5060:kernel/sound/soc/codecs/snd-soc-hdac-hda.ko
/lib/modules/5.11.0-41-generic/modules.order:5281:kernel/sound/soc/intel/boards/snd-soc-intel-hda-dsp-common.ko
/lib/modules/5.11.0-41-generic/modules.order:5285:kernel/sound/soc/sof/intel/snd-sof-intel-hda-common.ko
/lib/modules/5.11.0-41-generic/modules.order:5286:kernel/sound/soc/sof/intel/snd-sof-intel-hda.ko
/lib/modules/5.11.0-41-generic/modules.order:5296:kernel/sound/hda/snd-hda-core.ko
/lib/modules/5.11.0-41-generic/modules.order:5297:kernel/sound/hda/ext/snd-hda-ext-core.ko
/lib/modules/5.11.0-41-generic/modules.order:5298:kernel/sound/hda/snd-intel-dspcfg.ko

Revision history for this message
Manfred Hampl (m-hampl) said : 		#6

That is unexpected.

What is the output of

ls -l /lib/modules/*/kernel/sound/pci/hda/snd-hda-intel.ko

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#7

(base) ruben@ruben-precision-7550:/lib/modules/5.11.0-41-generic$ ls -l /lib/modules/*/kernel/sound/pci/hda/snd-hda-intel.ko
-rw-r--r-- 1 root root 119329 Oct 26 17:50 /lib/modules/5.11.0-40-generic/kernel/sound/pci/hda/snd-hda-intel.ko
-rw-r--r-- 1 root root 89433 Nov 5 17:02 /lib/modules/5.4.0-91-generic/kernel/sound/pci/hda/snd-hda-intel.ko

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#8

Note that the first file is located under 5.11.0.40 instead of 5.11.0.41

Revision history for this message
Manfred Hampl (m-hampl) said : 		#9

That file should be contained in all kernel directories, 5.11.0-40 AND 5.11.0-41.
Apparently something went wrong with the installation of some packages.

sudo apt instell --reinstall linux-modules-extra-5.11.0-41-generic

Revision history for this message
Ruben Van Wanzeele (rubenvw) said : 		#10

after redoing the installation (I had to update the command from 'install --reinstall' to 'reinstall')
(base) ruben@ruben-precision-7550:~$ ls -l /lib/modules/*/kernel/sound/pci/hda/snd-hda-intel.ko
-rw-r--r-- 1 root root 119329 Oct 26 17:50 /lib/modules/5.11.0-40-generic/kernel/sound/pci/hda/snd-hda-intel.ko
-rw-r--r-- 1 root root 120305 Nov 10 10:56 /lib/modules/5.11.0-41-generic/kernel/sound/pci/hda/snd-hda-intel.ko
-rw-r--r-- 1 root root 89433 Nov 5 17:02 /lib/modules/5.4.0-91-generic/kernel/sound/pci/hda/snd-hda-intel.ko
(base) ruben@ruben-precision-7550:~$ sudo modprobe -v snd_hda_intel
Place your finger on the fingerprint reader
insmod /lib/modules/5.11.0-41-generic/kernel/sound/soc/snd-soc-core.ko
modprobe: ERROR: could not insert 'snd_hda_intel': Unknown symbol in module, or unknown parameter (see dmesg)

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Manfred Hampl (m-hampl) said : 		#11

(Sorry, for a typo error in my command, should have been install instead of instell.)

The error message is different now.

What is the output of

dmesg | tail

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Ruben Van Wanzeele (rubenvw) said : 		#12

(base) ruben@ruben-precision-7550:~$ dmesg | tail
[ 1384.840469] snd_soc_core: Unknown symbol snd_pcm_suspend_all (err -2)
[ 1384.840483] snd_soc_core: Unknown symbol snd_dmaengine_pcm_pointer (err -2)
[ 1384.840510] snd_soc_core: Unknown symbol snd_compress_new (err -2)
[ 1384.840527] snd_soc_core: Unknown symbol snd_hwparams_to_dma_slave_config (err -2)
[ 1384.840562] snd_soc_core: Unknown symbol snd_power_wait (err -2)
[ 1384.840574] snd_soc_core: Unknown symbol snd_pcm_hw_constraint_msbits (err -2)
[ 1384.840589] snd_soc_core: Unknown symbol snd_dmaengine_pcm_set_config_from_dai_data (err -2)
[ 1384.840611] snd_soc_core: Unknown symbol snd_pcm_format_name (err -2)
[ 1384.840632] snd_soc_core: Unknown symbol snd_dmaengine_pcm_pointer_no_residue (err -2)
[ 1384.840645] snd_soc_core: Unknown symbol snd_pcm_format_width (err -2)

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Best Manfred Hampl (m-hampl) said : 		#14

If something was wrong with the modules-extra package, then maybe there is a similar problem also with other kernel packages.

I suggest that you try

sudo apt install -reinstall linux-headers-5.11.0-41-generic linux-hwe-5.11-headers-5.11.0-41 linux-hwe-5.11-tools-5.11.0-41 linux-image-5.11.0-41-generic linux-modules-5.11.0-41-generic linux-modules-extra-5.11.0-41-generic linux-tools-5.11.0-41-generic

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Ruben Van Wanzeele (rubenvw) said : 		#15

Thanks Manfred Hampl, that solved my question.