Ubuntu
alsa-driver package

Codec + Mixer: IDT 92HD71B7X - Sound works through headphones but not via speakers on HP Pavilion dv4 1225dx in Kubuntu 9.04 using STAC92xx Analog audio device

Asked by BG76x on 2009-05-05

hp pavillion with a AMD Turion X2 RM-72 Dual-Core mobile Processor. SRS Premium Soundcard. I can only hear audio when using headphone jack and volume control only works when turned almost all the way up. P.S. new to O.S. please be specific.

Question information

Language:: English Edit question

Status:: Solved

For:: Ubuntu alsa-driver Edit question

Assignee:: No assignee Edit question

Solved by:: Mark Rijckenberg

Solved:: 2009-05-17

Last query:: 2009-05-17

Last reply:: 2009-05-17

Link existing bug

Revision history for this message

Mark Rijckenberg (markrijckenberg) said on 2009-05-05:

#1

Hi,

In order to gather essential troubleshooting information about your sound card, please first follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.

Step 3: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

cat /proc/asound/cards
asoundconf list
sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
hwinfo --sound
aplay -l
cat /dev/sndstat
lspci -nn
lsmod | grep snd
grep audio /etc/group

Step 4: Please post results (copy/paste terminal output from each command) on this thread

Step 5: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu

Step 6: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)

Step 7: Please also specify the exact model and make of your laptop.

=======================================================================================

Please also read the following pages

http://doc.ubuntu-fr.org/audio_intel_hda (check for correct /etc/modprobe.d/alsa-base.conf options at bottom of this page)

https://help.ubuntu.com/community/SoundTroubleshooting

for some initial suggestions.

You should add the following string to the /etc/modprobe.d/alsa-base.conf file

options snd-hda-intel model=YOUR_MODEL

Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at

http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-intrepid.git;a=blob_plain;f=Documentation/sound/alsa/ALSA-Configuration.txt

If you do not know your codec chip name, you can execute the following Terminal command to find out:

cat /proc/asound/card*/codec* | grep Codec

Make sure to set all channels to high volume levels in gnome-alsamixer.

Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.

If the output of the command

grep audio /etc/group

looks like this:

audio:x:81

or like this:

audio:x:81:pulse

Then replace that audio line with something like this:

audio:x:81:<your login name>

where <your login name> is the username you use to log into Ubuntu

Kind regards,

Mark

Hi,

In order to gather essential troubleshooting information about your sound card, please first follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.

Step 3: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

cat /proc/asound/cards
asoundconf list
sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
hwinfo --sound
aplay -l
cat /dev/sndstat
lspci -nn
lsmod | grep snd
grep audio /etc/group

Step 4: Please post results (copy/paste terminal output from each command) on this thread

Step 5: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu

Step 6: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)

Step 7: Please also specify the exact model and make of your laptop.

=======================================================================================

Please also read the following pages

http://doc.ubuntu-fr.org/audio_intel_hda (check for correct /etc/modprobe.d/alsa-base.conf options at bottom of this page)

https://help.ubuntu.com/community/SoundTroubleshooting

for some initial suggestions.

You should add the following string to the /etc/modprobe.d/alsa-base.conf file

options snd-hda-intel model=YOUR_MODEL

Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at

http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-intrepid.git;a=blob_plain;f=Documentation/sound/alsa/ALSA-Configuration.txt

If you do not know your codec chip name, you can execute the following Terminal command to find out:

cat /proc/asound/card*/codec* | grep Codec

Make sure to set all channels to high volume levels in gnome-alsamixer.

Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.

If the output of the command

grep audio /etc/group

looks like this:

audio:x:81

or like this:

audio:x:81:pulse

Then replace that audio line with something like this:

audio:x:81:<your login name>

where <your login name> is the username you use to log into Ubuntu

Kind regards,

Mark

Revision history for this message

BG76x (headcase76) said on 2009-05-05:

#2

Your ALSA information is located at http://www.alsa-project.org/db/?f=14b5207ab41af01e140ffd5bbaaf6ff260acf4da
hp pav dv4-1225dx.

Revision history for this message

Mark Rijckenberg (markrijckenberg) said on 2009-05-05:

#3

Hi,

Please try this procedure:

1. copy-paste the following command into the Terminal:

gksudo gedit /etc/modprobe.d/alsa-base.conf

2. and add these lines to the end of the file:

# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=dell-m4-1
options snd-hda-intel enable_msi=1

3. Then navigate to System>Preferences>Sound and change everything to ALSA

4. reboot and retest sound

Regards,

Mark

Revision history for this message

BG76x (headcase76) said on 2009-05-05:

#4

yes, but only at near full volume.also when i installed,i accidentally
overwrote windows vista could that be a problem?

On Tue, May 5, 2009 at 9:52 AM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #69975 on kdebase-runtime in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/kdebase-runtime/+question/69975
>
> Summary changed to:
> Sound works through headphones but not via speakers on HP Pavillon dv4
> 1225dx in Kubuntu 9.04 using STAC92xx Analog audio device
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

--
William Greene

Revision history for this message

Mark Rijckenberg (markrijckenberg) said on 2009-05-05:

#5

Hi,

If you hear sound now on the speakers at near full volume, then your issue is solved, right? If it is still not solved, then I hope someone else can give you a better suggestion.

Regards,

Mark

Revision history for this message

BG76x (headcase76) said on 2009-05-05:

#6

thanks for your help.if i can't figure it out I'll take it in for service
for more hand's on approach.

On Tue, May 5, 2009 at 10:31 AM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #69975 on kdebase-runtime in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/kdebase-runtime/+question/69975
>
> Status: Open => Answered
>
> Mark Rijckenberg proposed the following answer:
> Hi,
>
> If you hear sound now on the speakers at near full volume, then your
> issue is solved, right? If it is still not solved, then I hope someone
> else can give you a better suggestion.
>
> Regards,
>
> Mark
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/kdebase-runtime/+question/69975/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/kdebase-runtime/+question/69975
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--
William Greene

Revision history for this message

Best

Mark Rijckenberg (markrijckenberg) said on 2009-05-17:

#7

Hi,

In System/Administration/Users and Groups , make sure that your user and the root user are members of the following groups:

pulse
pulse-access
pulse-rt

Then try this procedure:

1. copy-paste the following command into the Terminal:

gksudo gedit /etc/modprobe.d/alsa-base.conf

2. and add these lines to the end of the file:

# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=hp-dv5
options snd-hda-intel enable_msi=1

3. Then navigate to System>Preferences>Sound and change everything to ALSA

4. reboot and retest sound

Regards,

Mark

Revision history for this message

BG76x (headcase76) said on 2009-05-17:

#8

it works!! thank you.

Revision history for this message

BG76x (headcase76) said on 2009-06-27:

#9

That prob, was fixed by a Alsa snapshot,this is diff.when i run xcfe
desktop,the sound itself works fine.but the volume icon doe's not function
correctly.and the alps touchpad's
drag&drop,I haven't figured out how to enabled.
On Fri, Jun 26, 2009 at 3:35 AM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #69975 on kdebase-runtime in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/kdebase-runtime/+question/69975
>
> Summary changed to:
> Codec + Mixer: IDT 92HD71B7X - Sound works through headphones but not via
> speakers on HP Pavilion dv4 1225dx in Kubuntu 9.04 using STAC92xx Analog
> audio device
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

--
William Greene

Revision history for this message

c5vetter (mdninja1) said on 2009-09-16:

#10

Okay - followed steps in initial post and here are the results - STILL NO SOUND!

aleshire@ubuntu:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh
--2009-09-15 20:50:15-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-15 20:50:15-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

[ <=> ] 26,584 90.6K/s in 0.3s

2009-09-15 20:50:16 (90.6 KB/s) - `alsa-info.sh' saved [26584]

WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/usr/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.XADPYRnvix/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=88eba60abaf6bf9601bd4a5ad26c41a3f2be6830

Please inform the person helping you.

aleshire@ubuntu:~$ cat /proc/asound/cards
cat: /proc/asound/cards: No such file or directory
aleshire@ubuntu:~$ asoundconf list
aleshire@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
hwinfo libhd15{a}
0 packages upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 718kB of archives. After unpacking 1978kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com jaunty/universe libhd15 15.3-1ubuntu1 [673kB]
Get:2 http://us.archive.ubuntu.com jaunty/universe hwinfo 15.3-1ubuntu1 [44.9kB]
Fetched 718kB in 1s (567kB/s)
Selecting previously deselected package libhd15.
(Reading database ... 149900 files and directories currently installed.)
Unpacking libhd15 (from .../libhd15_15.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_15.3-1ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd15 (15.3-1ubuntu1) ...

Setting up hwinfo (15.3-1ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

aleshire@ubuntu:~$ hwinfo --sound
27: PCI 1b.0: 0403 Audio device
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_27d8
  Unique ID: u1Nb.gRjQurT2Rl5
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801G (ICH7 Family) High Definition Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x27d8 "82801G (ICH7 Family) High Definition Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x30a5
  Revision: 0x01
  Memory Range: 0xd2400000-0xd2403fff (rw,non-prefetchable)
  IRQ: 7 (no events)
  Module Alias: "pci:v00008086d000027D8sv0000103Csd000030A5bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is not active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
aleshire@ubuntu:~$ aplay -l
aplay: device_list:217: no soundcards found...
aleshire@ubuntu:~$ cat /dev/sndstat
cat: /dev/sndstat: No such file or directory
aleshire@ubuntu:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G72M [GeForce Go 7400] [10de:01d8] (rev a1)
06:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
08:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
08:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
08:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
08:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
08:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VE Network Connection [8086:1092] (rev 01)
aleshire@ubuntu:~$ lsmod | grep snd
snd_page_alloc 17032 0
aleshire@ubuntu:~$ grep audio /etc/group
audio:x:29:pulse
aleshire@ubuntu:~$

Okay - what do I do now!?

Okay - followed steps in initial post and here are the results - STILL NO SOUND!

aleshire@ubuntu:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh
--2009-09-15 20:50:15--  http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-15 20:50:15--  http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

[  <=>                                  ] 26,584      90.6K/s   in 0.3s

2009-09-15 20:50:16 (90.6 KB/s) - `alsa-info.sh' saved [26584]

WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/usr/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.XADPYRnvix/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ...  Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=88eba60abaf6bf9601bd4a5ad26c41a3f2be6830

Please inform the person helping you.

aleshire@ubuntu:~$ cat /proc/asound/cards
cat: /proc/asound/cards: No such file or directory
aleshire@ubuntu:~$ asoundconf list
aleshire@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Reading extended state information      
Initializing package states... Done
The following NEW packages will be installed:
  hwinfo libhd15{a} 
0 packages upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 718kB of archives. After unpacking 1978kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com jaunty/universe libhd15 15.3-1ubuntu1 [673kB]
Get:2 http://us.archive.ubuntu.com jaunty/universe hwinfo 15.3-1ubuntu1 [44.9kB]
Fetched 718kB in 1s (567kB/s)
Selecting previously deselected package libhd15.
(Reading database ... 149900 files and directories currently installed.)
Unpacking libhd15 (from .../libhd15_15.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_15.3-1ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd15 (15.3-1ubuntu1) ...

Setting up hwinfo (15.3-1ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done             
Building dependency tree       
Reading state information... Done
Reading extended state information       
Initializing package states... Done
Writing extended state information... Done

aleshire@ubuntu:~$ hwinfo --sound
27: PCI 1b.0: 0403 Audio device                                 
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_27d8
  Unique ID: u1Nb.gRjQurT2Rl5
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801G (ICH7 Family) High Definition Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x27d8 "82801G (ICH7 Family) High Definition Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x30a5 
  Revision: 0x01
  Memory Range: 0xd2400000-0xd2403fff (rw,non-prefetchable)
  IRQ: 7 (no events)
  Module Alias: "pci:v00008086d000027D8sv0000103Csd000030A5bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is not active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
aleshire@ubuntu:~$ aplay -l
aplay: device_list:217: no soundcards found...
aleshire@ubuntu:~$ cat /dev/sndstat
cat: /dev/sndstat: No such file or directory
aleshire@ubuntu:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G72M [GeForce Go 7400] [10de:01d8] (rev a1)
06:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
08:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
08:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
08:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
08:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
08:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VE Network Connection [8086:1092] (rev 01)
aleshire@ubuntu:~$ lsmod | grep snd
snd_page_alloc         17032  0 
aleshire@ubuntu:~$ grep audio /etc/group
audio:x:29:pulse
aleshire@ubuntu:~$

Okay - what do I do now!?

Revision history for this message

c5vetter (mdninja1) said on 2009-09-16:

#11

Okay - followed steps in initial post and here are the results - STILL NO SOUND!

aleshire@ubuntu:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh
--2009-09-15 20:50:15-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-15 20:50:15-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

[ <=> ] 26,584 90.6K/s in 0.3s

2009-09-15 20:50:16 (90.6 KB/s) - `alsa-info.sh' saved [26584]

WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/usr/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.XADPYRnvix/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=88eba60abaf6bf9601bd4a5ad26c41a3f2be6830

Please inform the person helping you.

aleshire@ubuntu:~$ cat /proc/asound/cards
cat: /proc/asound/cards: No such file or directory
aleshire@ubuntu:~$ asoundconf list
aleshire@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
hwinfo libhd15{a}
0 packages upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 718kB of archives. After unpacking 1978kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com jaunty/universe libhd15 15.3-1ubuntu1 [673kB]
Get:2 http://us.archive.ubuntu.com jaunty/universe hwinfo 15.3-1ubuntu1 [44.9kB]
Fetched 718kB in 1s (567kB/s)
Selecting previously deselected package libhd15.
(Reading database ... 149900 files and directories currently installed.)
Unpacking libhd15 (from .../libhd15_15.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_15.3-1ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd15 (15.3-1ubuntu1) ...

Setting up hwinfo (15.3-1ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

aleshire@ubuntu:~$ hwinfo --sound
27: PCI 1b.0: 0403 Audio device
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_27d8
  Unique ID: u1Nb.gRjQurT2Rl5
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801G (ICH7 Family) High Definition Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x27d8 "82801G (ICH7 Family) High Definition Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x30a5
  Revision: 0x01
  Memory Range: 0xd2400000-0xd2403fff (rw,non-prefetchable)
  IRQ: 7 (no events)
  Module Alias: "pci:v00008086d000027D8sv0000103Csd000030A5bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is not active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
aleshire@ubuntu:~$ aplay -l
aplay: device_list:217: no soundcards found...
aleshire@ubuntu:~$ cat /dev/sndstat
cat: /dev/sndstat: No such file or directory
aleshire@ubuntu:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G72M [GeForce Go 7400] [10de:01d8] (rev a1)
06:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
08:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
08:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
08:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
08:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
08:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VE Network Connection [8086:1092] (rev 01)
aleshire@ubuntu:~$ lsmod | grep snd
snd_page_alloc 17032 0
aleshire@ubuntu:~$ grep audio /etc/group
audio:x:29:pulse
aleshire@ubuntu:~$

Okay - what do I do now!?

Okay - followed steps in initial post and here are the results - STILL NO SOUND!

aleshire@ubuntu:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh
--2009-09-15 20:50:15--  http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-09-15 20:50:15--  http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

[  <=>                                  ] 26,584      90.6K/s   in 0.3s

2009-09-15 20:50:16 (90.6 KB/s) - `alsa-info.sh' saved [26584]

WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
WARNING: All config files need .conf: /etc/modprobe.d/alsa-base.save, it will be ignored in a future release.
WARNING: Failed to open config file alsa-base.save: Permission denied
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/usr/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.XADPYRnvix/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ...  Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=88eba60abaf6bf9601bd4a5ad26c41a3f2be6830

Please inform the person helping you.

aleshire@ubuntu:~$ cat /proc/asound/cards
cat: /proc/asound/cards: No such file or directory
aleshire@ubuntu:~$ asoundconf list
aleshire@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Reading extended state information      
Initializing package states... Done
The following NEW packages will be installed:
  hwinfo libhd15{a} 
0 packages upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 718kB of archives. After unpacking 1978kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com jaunty/universe libhd15 15.3-1ubuntu1 [673kB]
Get:2 http://us.archive.ubuntu.com jaunty/universe hwinfo 15.3-1ubuntu1 [44.9kB]
Fetched 718kB in 1s (567kB/s)
Selecting previously deselected package libhd15.
(Reading database ... 149900 files and directories currently installed.)
Unpacking libhd15 (from .../libhd15_15.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_15.3-1ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd15 (15.3-1ubuntu1) ...

Setting up hwinfo (15.3-1ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done             
Building dependency tree       
Reading state information... Done
Reading extended state information       
Initializing package states... Done
Writing extended state information... Done

aleshire@ubuntu:~$ hwinfo --sound
27: PCI 1b.0: 0403 Audio device                                 
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_27d8
  Unique ID: u1Nb.gRjQurT2Rl5
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801G (ICH7 Family) High Definition Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x27d8 "82801G (ICH7 Family) High Definition Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x30a5 
  Revision: 0x01
  Memory Range: 0xd2400000-0xd2403fff (rw,non-prefetchable)
  IRQ: 7 (no events)
  Module Alias: "pci:v00008086d000027D8sv0000103Csd000030A5bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is not active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
aleshire@ubuntu:~$ aplay -l
aplay: device_list:217: no soundcards found...
aleshire@ubuntu:~$ cat /dev/sndstat
cat: /dev/sndstat: No such file or directory
aleshire@ubuntu:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G72M [GeForce Go 7400] [10de:01d8] (rev a1)
06:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
08:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
08:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
08:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
08:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
08:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VE Network Connection [8086:1092] (rev 01)
aleshire@ubuntu:~$ lsmod | grep snd
snd_page_alloc         17032  0 
aleshire@ubuntu:~$ grep audio /etc/group
audio:x:29:pulse
aleshire@ubuntu:~$

Okay - what do I do now!?

Revision history for this message

marcobra (Marco Braida) (marcobra) said on 2009-09-16:

#12

@c5vetter

Please don't append a new question on a already answered or marked as solved question.
Please make new question from here: https://answers.launchpad.net/ubuntu/+addquestion
you will get better chance to get right answer on a fresh tagged "open" question.
Solved or answered questions are usually not read from answering people.

Thank you

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