headphone sound issue on Ubuntu 21.04, no sound on headphones.

Asked by Carmelo Rosario III

I did a full install of Ubuntu 21.04 on my hard drive, dual booting with Kali Linux, in Kali Linux sound works fine on headphones, but on Ubuntu, I get nothing. I've tried several different methods to remedy this, but nothing I've tried has worked. The mic on the headphones shows sounds being heard by the system, but nothing in regards to the earphones playing sound.

System:
  Host: darkangel85-Q325UAR Kernel: 5.11.0-37-generic x86_64 bits: 64
  Desktop: GNOME 3.38.4 Distro: Ubuntu 21.04 (Hirsute Hippo)
Machine:
  Type: Convertible System: ASUSTeK product: Q325UAR v: 1.0
  serial: <superuser required>
  Mobo: ASUSTeK model: Q325UAR v: 1.0 serial: <superuser required>
  UEFI: American Megatrends v: Q325UAR.310 date: 10/15/2019
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
  Sound Server: ALSA v: k5.11.0-37-generic

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Carmelo Rosario III (darkangel85) said (last edit ):
#1

this is my Alsa link:

http://alsa-project.org/db/?f=0055f7b795d6682c40bb2b97ea45591655e1bea6

Update: I checked the dual boot I have on Kali Linux, and sound over headphones doesn't work on there either. but sound does work on the regular speakers of my laptop.

Can you help with this problem?

Provide an answer of your own, or ask Carmelo Rosario III for more information if necessary.

To post a message you must log in.