cannot find/use microphone even using pavucontrol on a brand new Inspiron 5509 running 20.04.2

I am trying to use the onboard microphone for video conferencing. I have no microphone adjustment in alsamixer or pavucontrol.

I'm sure this laptop has a microphone, I just can't see it. It's acting just like a driver issue but I can't find model information to start chasing drivers.

installed drivers:

    root@NewInspiron15:/home/# lsmod
    Module Size Used by
    snd_seq_dummy 16384 0
    rfcomm 81920 4
    ccm 20480 6
    cmac 16384 8
    algif_hash 16384 3
    algif_skcipher 16384 3
    af_alg 28672 14 algif_hash,algif_skcipher
    bnep 24576 2
    nls_iso8859_1 16384 1
    usbhid 57344 0
    cp210x 36864 0
    usbserial 53248 1 cp210x
    cdc_ether 20480 0
    usbnet 49152 1 cdc_ether
    r8152 77824 0
    mii 20480 2 usbnet,r8152
    uvcvideo 98304 0
    videobuf2_vmalloc 20480 1 uvcvideo
    videobuf2_memops 20480 1 videobuf2_vmalloc
    btusb 57344 0
    videobuf2_v4l2 24576 1 uvcvideo
    btrtl 24576 1 btusb
    videobuf2_common 57344 2 videobuf2_v4l2,uvcvideo
    btbcm 16384 1 btusb
    btintel 28672 1 btusb
    videodev 241664 3 videobuf2_v4l2,uvcvideo,videobuf2_common
    bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm
    mc 57344 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
    ecdh_generic 16384 2 bluetooth
    ecc 32768 1 ecdh_generic
    snd_hda_codec_hdmi 61440 1
    mei_hdcp 24576 0
    snd_hda_codec_realtek 131072 1
    intel_rapl_msr 20480 0
    snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
    snd_sof_pci 24576 0
    snd_sof_intel_byt 20480 1 snd_sof_pci
    snd_sof_intel_ipc 20480 1 snd_sof_intel_byt
    snd_sof_intel_hda_common 77824 1 snd_sof_pci
    snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
    snd_sof_xtensa_dsp 16384 2 snd_sof_intel_hda_common,snd_sof_intel_byt
    snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
    snd_sof 122880 4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc
    snd_hda_ext_core 32768 3 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
    snd_soc_acpi_intel_match 45056 2 snd_sof_pci,snd_sof_intel_hda_common
    snd_soc_acpi 16384 3 snd_soc_acpi_intel_match,snd_sof_intel_hda_common,snd_sof_intel_byt
    x86_pkg_temp_thermal 20480 0
    snd_soc_core 270336 3 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda
    snd_compress 28672 1 snd_soc_core
    ac97_bus 16384 1 snd_soc_core
    snd_pcm_dmaengine 16384 1 snd_soc_core
    intel_powerclamp 20480 0
    coretemp 20480 0
    snd_hda_intel 53248 4
    snd_intel_dspcfg 24576 3 snd_hda_intel,snd_sof_pci,snd_sof_intel_hda_common
    snd_hda_codec 139264 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
    snd_hda_core 94208 9 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
    snd_hwdep 20480 1 snd_hda_codec
    snd_pcm 114688 10 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
    dell_laptop 24576 0
    joydev 24576 0
    kvm_intel 286720 0
    ledtrig_audio 16384 3 snd_hda_codec_generic,snd_sof,dell_laptop
    snd_seq_midi 20480 0
    snd_seq_midi_event 16384 1 snd_seq_midi
    iwlmvm 393216 0
    dell_smm_hwmon 20480 0
    kvm 712704 1 kvm_intel
    mac80211 905216 1 iwlmvm
    snd_rawmidi 36864 1 snd_seq_midi
    crct10dif_pclmul 16384 1
    ghash_clmulni_intel 16384 0
    libarc4 16384 1 mac80211
    aesni_intel 372736 15
    snd_seq 69632 3 snd_seq_midi,snd_seq_midi_event,snd_seq_dummy
    crypto_simd 16384 1 aesni_intel
    dell_wmi 20480 0
    cryptd 24576 5 crypto_simd,ghash_clmulni_intel
    glue_helper 16384 1 aesni_intel
    snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
    i915 2199552 50
    dell_smbios 28672 2 dell_wmi,dell_laptop
    intel_cstate 20480 0
    snd_timer 40960 2 snd_seq,snd_pcm
    input_leds 16384 0
    dcdbas 20480 1 dell_smbios
    iwlwifi 352256 1 iwlmvm
    drm_kms_helper 217088 1 i915
    snd 94208 20 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
    serio_raw 20480 0
    mei_me 40960 1
    wmi_bmof 16384 0
    mei 106496 3 mei_hdcp,mei_me
    efi_pstore 16384 0
    cec 53248 2 drm_kms_helper,i915
    soundcore 16384 1 snd
    rc_core 57344 1 cec
    i2c_algo_bit 16384 1 i915
    dell_wmi_descriptor 20480 2 dell_wmi,dell_smbios
    cfg80211 778240 3 iwlmvm,iwlwifi,mac80211
    processor_thermal_device 24576 0
    fb_sys_fops 16384 1 drm_kms_helper
    ucsi_acpi 16384 0
    syscopyarea 16384 1 drm_kms_helper
    intel_rapl_common 28672 2 intel_rapl_msr,processor_thermal_device
    typec_ucsi 32768 1 ucsi_acpi
    hid_multitouch 28672 0
    cros_ec_ishtp 20480 0
    sysfillrect 16384 1 drm_kms_helper
    sysimgblt 16384 1 drm_kms_helper
    cros_ec 20480 1 cros_ec_ishtp
    intel_soc_dts_iosf 20480 1 processor_thermal_device
    typec 53248 1 typec_ucsi
    mac_hid 16384 0
    soc_button_array 20480 0
    int3403_thermal 20480 0
    int340x_thermal_zone 20480 2 int3403_thermal,processor_thermal_device
    int3400_thermal 20480 0
    acpi_thermal_rel 16384 1 int3400_thermal
    intel_hid 20480 0
    acpi_pad 184320 0
    sparse_keymap 16384 2 intel_hid,dell_wmi
    acpi_tad 16384 0
    sch_fq_codel 20480 2
    parport_pc 45056 0
    ppdev 24576 0
    lp 20480 0
    drm 552960 19 drm_kms_helper,i915
    parport 65536 3 parport_pc,lp,ppdev
    ip_tables 32768 0
    x_tables 49152 1 ip_tables
    autofs4 45056 2
    uas 28672 1
    usb_storage 73728 1 uas
    hid_sensor_custom 24576 0
    hid_sensor_hub 24576 1 hid_sensor_custom
    intel_ishtp_loader 24576 0
    intel_ishtp_hid 24576 0
    hid_generic 16384 0
    nvme 45056 1
    nvme_core 110592 3 nvme
    crc32_pclmul 16384 0
    psmouse 155648 0
    i2c_i801 32768 0
    intel_lpss_pci 20480 0
    thunderbolt 196608 0
    intel_lpss 16384 1 intel_lpss_pci
    intel_ish_ipc 24576 0
    i2c_smbus 20480 1 i2c_i801
    idma64 20480 0
    xhci_pci 20480 0
    intel_ishtp 53248 4 cros_ec_ishtp,intel_ishtp_hid,intel_ish_ipc,intel_ishtp_loader
    virt_dma 20480 1 idma64
    xhci_pci_renesas 20480 1 xhci_pci
    vmd 16384 0
    wmi 32768 4 dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
    i2c_hid 28672 0
    hid 135168 6 i2c_hid,usbhid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
    video 49152 3 dell_wmi,dell_laptop,i915
    pinctrl_tigerlake 32768 1
    pinctrl_intel 28672 1 pinctrl_tigerlake

How do I turn on the microphone on a brand new Inspiron 5509?

I tried:

    sudo apt-get remove --purge alsa-base pulseaudio
    sudo apt-get install alsa-base pulseaudio

But that did not help. Neither did looking in audacity.

    arecord -l
    **** List of CAPTURE Hardware Devices ****
    card 0: PCH [HDA Intel PCH], device 0: ALC3204 Analog [ALC3204 Analog]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    card 0: PCH [HDA Intel PCH], device 2: ALC3204 Alt Analog [ALC3204 Alt Analog]
      Subdevices: 1/1
      Subdevice #0: subdevice #0

    DISTRIB_DESCRIPTION="Ubuntu 20.04.2 LTS"

my alsamixer output for the microphone is peculiar.

[![enter image description here][1]][1]

  [1]: https://i.stack.imgur.com/fs014.png

debug output:

    NewInspiron15:~$ sudo alsa force-reload
    [sudo] password for brad:
    Unloading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-codec-realtek snd-hda-codec-generic snd-sof-pci snd-sof-intel-byt snd-sof-intel-ipc snd-sof-intel-hda-common snd-soc-hdac-hda snd-sof-xtensa-dsp snd-sof-intel-hda snd-sof snd-hda-ext-core snd-soc-acpi-intel-match snd-soc-acpi snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-intel snd-intel-dspcfg snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer (failed: modules still loaded: snd-hda-codec-hdmi snd-hda-codec-realtek snd-hda-codec-generic snd-hda-intel snd-intel-dspcfg snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-timer).
    Loading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-codec-realtek snd-hda-codec-generic snd-sof-pci snd-sof-intel-byt snd-sof-intel-ipc snd-sof-intel-hda-common snd-soc-hdac-hda snd-sof-xtensa-dsp snd-sof-intel-hda snd-sof snd-hda-ext-core snd-soc-acpi-intel-match snd-soc-acpi snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-intel snd-intel-dspcfg snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.