Ubuntu
alsa-driver package

No audio and mic detected

Asked by Juan Ochoa

!!################################
!!ALSA Information Script v 0.5.0
!!################################

!!Script ran on: Tue Apr 20 21:20:31 UTC 2021

!!Linux Distribution
!!------------------

Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.5 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic

!!DMI Information
!!---------------

Manufacturer: LENOVO
Product Name: INVALID
Product Version: ThinkPad Edge
Firmware Version: J9ETA2WW (2.28 )
System SKU: LENOVO_MT_ND
Board Vendor: LENOVO
Board Name: INVALID

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/INT340F:00/status 15
/sys/bus/acpi/devices/LEN0068:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXVIDEO:01/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SMO1200:00/status 15
/sys/bus/acpi/devices/device:12/status 15
/sys/bus/acpi/devices/device:2f/status 15
/sys/bus/acpi/devices/device:4d/status 15

!!Kernel Information
!!------------------

Kernel release: 5.0.0-050000-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k5.0.0-050000-generic
Library version: 1.1.3
Utilities version: 1.1.3

!!Loaded ALSA modules
!!-------------------

snd_hda_intel (card 1)

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 1 [HDMI ]: HDA-Intel - HDA Intel HDMI
                      HDA Intel HDMI at 0xf1610000 irq 31

!!PCI Soundcards installed in the system
!!--------------------------------------

00:03.0 Audio device [0403]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller [8086:0c0c] (rev 06)
 Subsystem: Lenovo Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller [17aa:5028]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: index=1

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : N
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card1
Driver: /sys/bus/pci/drivers/snd_hda_intel
Tree:

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel Haswell HDMI
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862807
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
  In-driver Connection: 3
     0x02 0x03 0x04
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560020: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
  In-driver Connection: 3
     0x02 0x03 0x04
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560030: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
  In-driver Connection: 3
     0x02 0x03 0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 8 Apr 20 15:52 /dev/snd/controlC1
crw-rw---- 1 root audio 116, 7 Apr 20 15:52 /dev/snd/hwC1D0
crw-rw---- 1 root audio 116, 6 Apr 20 16:19 /dev/snd/pcmC1D10p
crw-rw---- 1 root audio 116, 2 Apr 20 16:19 /dev/snd/pcmC1D3p
crw-rw---- 1 root audio 116, 3 Apr 20 16:19 /dev/snd/pcmC1D7p
crw-rw---- 1 root audio 116, 4 Apr 20 16:19 /dev/snd/pcmC1D8p
crw-rw---- 1 root audio 116, 5 Apr 20 16:19 /dev/snd/pcmC1D9p
crw-rw---- 1 root audio 116, 1 Apr 20 15:52 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Apr 20 15:52 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Apr 20 15:52 .
drwxr-xr-x 3 root root 240 Apr 20 15:52 ..
lrwxrwxrwx 1 root root 12 Apr 20 15:52 pci-0000:00:03.0 -> ../controlC1

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 1: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA Intel HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA Intel HDMI], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card HDMI

Card hw:1 'HDMI'/'HDA Intel HDMI at 0xf1610000 irq 31'
  Mixer name : 'Intel Haswell HDMI'
  Components : 'HDA:80862807,80860101,00100000'
  Controls : 35
  Simple ctrls : 5
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',4
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]

!!Alsactl output
!!--------------

--startcollapse--
state.HDMI {
 control.1 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.2 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.3 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.4 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0482000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.5 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.6 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.7 {
  iface CARD
  name 'HDMI/DP,pcm=7 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.8 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  index 1
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.9 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  index 1
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.10 {
  iface MIXER
  name 'IEC958 Playback Default'
  index 1
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.11 {
  iface MIXER
  name 'IEC958 Playback Switch'
  index 1
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.12 {
  iface PCM
  device 7
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.13 {
  iface CARD
  name 'HDMI/DP,pcm=8 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  index 2
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.15 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  index 2
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.16 {
  iface MIXER
  name 'IEC958 Playback Default'
  index 2
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.17 {
  iface MIXER
  name 'IEC958 Playback Switch'
  index 2
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.18 {
  iface PCM
  device 8
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.19 {
  iface CARD
  name 'HDMI/DP,pcm=9 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  index 3
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.21 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  index 3
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.22 {
  iface MIXER
  name 'IEC958 Playback Default'
  index 3
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.23 {
  iface MIXER
  name 'IEC958 Playback Switch'
  index 3
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.24 {
  iface PCM
  device 9
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.25 {
  iface CARD
  name 'HDMI/DP,pcm=10 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.26 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  index 4
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.27 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  index 4
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.28 {
  iface MIXER
  name 'IEC958 Playback Default'
  index 4
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.29 {
  iface MIXER
  name 'IEC958 Playback Switch'
  index 4
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.30 {
  iface PCM
  device 10
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.31 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.32 {
  iface PCM
  device 7
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.33 {
  iface PCM
  device 8
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.34 {
  iface PCM
  device 9
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.35 {
  iface PCM
  device 10
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

aes_x86_64
aesni_intel
af_key
ah4
ahci
arc4
autofs4
binfmt_misc
bluetooth
bnep
bpfilter
br_netfilter
bridge
btbcm
btintel
btrtl
btusb
ccm
cfg80211
cmac
cmdlinepart
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
devlink
drm
drm_kms_helper
ebtable_filter
ebtables
ecdh_generic
esp4
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
hid_logitech_dj
hid_logitech_hidpp
i2c_algo_bit
i915
ie31200_edac
input_leds
intel_cstate
intel_powerclamp
intel_rapl
intel_rapl_perf
intel_smartconnect
intel_spi
intel_spi_platform
ip6_tables
ip6_udp_tunnel
ip6table_filter
ip_tables
ipcomp
ipt_MASQUERADE
ipt_REJECT
iptable_filter
iptable_mangle
iptable_nat
irqbypass
iwlmvm
iwlwifi
kvm
kvm_intel
kvmgt
l2tp_core
l2tp_netlink
l2tp_ppp
ledtrig_audio
libahci
libcrc32c
llc
lp
lpc_ich
mac80211
mac_hid
mdev
media
mei
mei_me
memstick
msr
mtd
nf_conntrack
nf_conntrack_netlink
nf_defrag_ipv4
nf_defrag_ipv6
nf_nat
nf_nat_ipv4
nf_reject_ipv4
nfnetlink
nvram
overlay
parport
parport_pc
ppdev
pppox
psmouse
r8169
realtek
rtsx_pci
rtsx_pci_ms
rtsx_pci_sdmmc
sch_fq_codel
serio_raw
snd
snd_hda_codec
snd_hda_codec_hdmi
snd_hda_core
snd_hda_intel
snd_hwdep
snd_pcm
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_dummy
snd_seq_midi
snd_seq_midi_event
snd_seq_oss
snd_timer
soundcore
spi_nor
stp
syscopyarea
sysfillrect
sysimgblt
thinkpad_acpi
tunnel4
udp_tunnel
usbhid
uvcvideo
vboxdrv
vboxnetadp
vboxnetflt
vfio
vfio_iommu_type1
vfio_mdev
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xfrm4_tunnel
xfrm_algo
xfrm_ipcomp
xfrm_user
xt_CHECKSUM
xt_addrtype
xt_conntrack
xt_tcpudp

!!Sysfs Files
!!-----------

/sys/class/sound/hwC1D0/init_pin_configs:
0x05 0x18560010
0x06 0x18560020
0x07 0x18560030

/sys/class/sound/hwC1D0/driver_pin_configs:

/sys/class/sound/hwC1D0/user_pin_configs:

/sys/class/sound/hwC1D0/init_verbs:

/sys/class/sound/hwC1D0/hints:

!!ALSA/HDA dmesg
!!--------------

[ 0.560448] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.560451] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.560453] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[ 24.624638] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input11
[ 24.624731] snd_hda_intel 0000:00:03.0: Linked as a consumer to 0000:00:02.0
[ 24.624781] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 24.637421] fbcon: inteldrmfb (fb0) is primary device
--
[ 25.011773] intel_rapl: Found RAPL domain dram
[ 25.159856] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card1/input12
[ 25.159899] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card1/input13
[ 25.159934] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.0/sound/card1/input14
[ 25.159968] input: HDA Intel HDMI HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:03.0/sound/card1/input15
[ 25.160002] input: HDA Intel HDMI HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:03.0/sound/card1/input16
[ 25.519088] iwlwifi 0000:04:00.0 wlp4s0: renamed from wlan0

!!Packages installed
!!--------------------

ii alsa-oss 1.0.28-1ubuntu1 amd64 ALSA wrapper for OSS applications
ii alsa-tools 1.1.3-1 amd64 Console based ALSA utilities for specific hardware
ii alsa-tools-gui 1.1.3-1 amd64 GUI based ALSA utilities for specific hardware
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA

Question information

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Ubuntu alsa-driver Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Does it work OK with the kernel from the official repositories rather than one you found online?

Revision history for this message
Juan Ochoa (juanochoavera) said : 		#2

Tanks for answered, actually I really don't know, it was working two days ago, an after that no sound or mic at all.

I started the computer with windows OS and it works fine there.

What I quiet do not understand is that the computer does not have an intel xeon chip, it is a intel core i7.

I've tried several options founded on internet so far, and not of them has worked for me.

Revision history for this message
Juan Ochoa (juanochoavera) said : 		#3

Should I reinstall linux kernel?
if so, which kernel should I install?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

If you hold SHIFT at boot you can select an older kernel.

Can you help with this problem?

Provide an answer of your own, or ask Juan Ochoa for more information if necessary.

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