no sound HP AOI 32

Asked by Cliff on 2021-03-26

I have an HP Envy AIO 32-A1050 and am getting no sound from the speaker or head phones plugged into the audio jack.

I tried to generate sound from the Ubuntu sound setting test, web browser, and video player. In sound settings the Output does recognize when headphones are plugged into the audio jack. The mic does show a response in the sound setting test.

I have done fresh installs of both Ubuntu 20.04 and 20.10 (dual boot with Windows 10) and in both cases no sound. See data from the ALSA information script using the link below.


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If you install and use pavucontrol does it help?

Cliff (ubuone91) said : #2

Thank you for responding. I added pavucontrol upon your recommendation. Provided controls for each application, but unfortunately it did not fix the sound issue. No sound through any output device (i.e. Speakers - Built-in Audio, Headphones).

Launchpad Janitor (janitor) said : #3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.