No sound after upgrading to Ubuntu 20.04.2 LTS - all troubleshooting failed

Asked by amer e

Hi,

I have Ubuntu installed as dual bot with windows and after I upgraded to Ubuntu 20.04.2 LTS 64 bit, no audio is now coming out I've tried all possible troubleshooting including steps here https://help.ubuntu.com/community/SoundTroubleshootingProcedure

and no luck

here is the output of my diagnostic command

http://alsa-project.org/db/?f=e2424ab0adfee52935eae8799ee20d6437836ec1

Please help! Thank you

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Ubuntu alsa-driver Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Do you get sound in headphones?

Revision history for this message
amer e (amerm44) said :
#2

Yes! I do get sound in headphones.

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actionparsnip (andrew-woodhead666) said :
#3

If you install and use pavucontrol does it help?

Revision history for this message
amer e (amerm44) said :
#4

I tried that already and it didn't help :(

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

Can you help with this problem?

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