no sound card, dummy audio output, no sound

Asked by TC Yu on 2021-01-19

$ bash alsa-info.sh --stdout
cat: /proc/asound/version: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/modules: No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.D0HbtKGmdW/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.65
!!################################

!!Script ran on: Tue Jan 19 23:43:45 UTC 2021

!!Linux Distribution
!!------------------

Ubuntu 20.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.1 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal

!!DMI Information
!!---------------

Manufacturer: BIOSTAR Group
Product Name: TZ77XE3
Product Version: 5.0
Firmware Version: 4.6.5
System SKU: None
Board Vendor: BIOSTAR Group
Board Name: TZ77XE3

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0303:00/status 15
/sys/bus/acpi/devices/PNP0501:00/status 15
/sys/bus/acpi/devices/PNP0C01:01/status 15
/sys/bus/acpi/devices/PNP0C0C:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9

!!Kernel Information
!!------------------

Kernel release: 5.4.0-62-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.2.2
Utilities version: 1.2.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
 Subsystem: Biostar Microtech Int'l Corp 7 Series/C216 Chipset Family High Definition Audio Controller [1565:822a]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Jan 20 07:33 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Jan 20 07:33 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:274: no soundcards found...

ARECORD

arecord: device_list:274: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

aesni_intel
aufs
autofs4
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
drm
drm_kms_helper
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
i2c_algo_bit
i2c_i801
i915
input_leds
intel_cstate
intel_powerclamp
intel_rapl_common
intel_rapl_msr
ip_tables
joydev
kvm
lp
lpc_ich
mac_hid
mei
mei_hdcp
mei_me
mxm_wmi
overlay
parport
parport_pc
pata_acpi
ppdev
r8169
rapl
realtek
sch_fq_codel
serio_raw
syscopyarea
sysfillrect
sysimgblt
usbhid
video
wmi
x86_pkg_temp_thermal
x_tables

!!ALSA/HDA dmesg
!!--------------

[ 0.162684] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.162684] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.162684] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)

!!Packages installed
!!--------------------

ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.5 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2 amd64 Utilities for configuring and using ALSA

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2021-01-21
Last reply:
2021-01-21
TC Yu (yutc4vic) said : #1

still Dummy Output, no sound.
Analog output via desktop speaker would be fine. It would be the best if the onboard S/PDIF works.

$ cat /proc/asound/{version,cards,devices,hwdep,pcm,seq/clients}; ls -l /usr/share/pulseaudio/alsa-mixer/paths/; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo apt-get update; sudo apt-get install aptitude; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; sudo lshw -short;ls -lart /dev/snd; find /lib/modules/`uname -r` | grep snd ;cat /dev/sndstat; lspci -nn; lsusb; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg | egrep 'EMU|probe|emu|ALSA|alsa|ac97|udi|snd|ound|irmware'; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|egrep 'anufact|roduct|erial|elease'; lsmod | egrep 'snd|usb|midi|udio'; pacmd list-sinks; aplay -l; sudo alsa force-reload; ubuntu-support-status || ubuntu-security-status ; sudo lshw -C sound
cat: /proc/asound/version: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/devices: No such file or directory
cat: /proc/asound/hwdep: No such file or directory
cat: /proc/asound/pcm: No such file or directory
cat: /proc/asound/seq/clients: No such file or directory
total 184
-rw-r--r-- 1 root root 1415 十 16 05:23 analog-input-aux.conf
-rw-r--r-- 1 root root 2056 十 16 05:23 analog-input.conf
-rw-r--r-- 1 root root 5769 十 16 05:23 analog-input.conf.common
-rw-r--r-- 1 root root 2185 十 16 05:23 analog-input-dock-mic.conf
-rw-r--r-- 1 root root 1420 十 16 05:23 analog-input-fm.conf
-rw-r--r-- 1 root root 2196 十 16 05:23 analog-input-front-mic.conf
-rw-r--r-- 1 root root 2298 十 16 05:23 analog-input-headphone-mic.conf
-rw-r--r-- 1 root root 2521 十 16 05:23 analog-input-headset-mic.conf
-rw-r--r-- 1 root root 2797 十 16 05:23 analog-input-internal-mic-always.conf
-rw-r--r-- 1 root root 3155 十 16 05:23 analog-input-internal-mic.conf
-rw-r--r-- 1 root root 2609 十 16 05:23 analog-input-linein.conf
-rw-r--r-- 1 root root 2797 十 16 05:23 analog-input-mic.conf
-rw-r--r-- 1 root root 1330 十 16 05:23 analog-input-mic.conf.common
-rw-r--r-- 1 root root 1457 十 16 05:23 analog-input-mic-line.conf
-rw-r--r-- 1 root root 2185 十 16 05:23 analog-input-rear-mic.conf
-rw-r--r-- 1 root root 1425 十 16 05:23 analog-input-tvtuner.conf
-rw-r--r-- 1 root root 1385 十 16 05:23 analog-input-video.conf
-rw-r--r-- 1 root root 1929 十 16 05:23 analog-output.conf
-rw-r--r-- 1 root root 11566 十 16 05:23 analog-output.conf.common
-rw-r--r-- 1 root root 2139 十 16 05:23 analog-output-headphones-2.conf
-rw-r--r-- 1 root root 3339 十 16 05:23 analog-output-headphones.conf
-rw-r--r-- 1 root root 3963 十 16 05:23 analog-output-lineout.conf
-rw-r--r-- 1 root root 1993 十 16 05:23 analog-output-mono.conf
-rw-r--r-- 1 root root 3949 十 16 05:23 analog-output-speaker-always.conf
-rw-r--r-- 1 root root 4824 十 16 05:23 analog-output-speaker.conf
-rw-r--r-- 1 root root 4521 一 30 2020 analog-output-speaker.conf.orig
-rw-r--r-- 1 root root 181 十 16 05:23 hdmi-output-0.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-1.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-2.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-3.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-4.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-5.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-6.conf
-rw-r--r-- 1 root root 183 十 16 05:23 hdmi-output-7.conf
-rw-r--r-- 1 root root 789 十 16 05:23 iec958-stereo-input.conf
-rw-r--r-- 1 root root 712 十 16 05:23 iec958-stereo-output.conf
-rw-r--r-- 1 root root 1072 十 16 05:23 steelseries-arctis-output-chat-common.conf
-rw-r--r-- 1 root root 1064 十 16 05:23 steelseries-arctis-output-game-common.conf
-rw-r--r-- 1 root root 1273 十 16 05:23 usb-gaming-headset-input.conf
-rw-r--r-- 1 root root 1262 十 16 05:23 usb-gaming-headset-output-mono.conf
-rw-r--r-- 1 root root 1350 十 16 05:23 usb-gaming-headset-output-stereo.conf

Manfred Hampl (m-hampl) said : #2

For diagnostic purposes, what is the output of the command

dpkg -l | ' linux-'

TC Yu (yutc4vic) said : #3

Hi Manfred,
   I reinstall all with the latest Linux Mint and now the "Line Out
Built-in Analog" under Sound/Output/Device" works but S/PDIF Built-in Audio
still no sound.
$ dpkg -l|grep 'linux-'
ii binutils-x86-64-linux-gnu 2.34-6ubuntu1
        amd64 GNU binary utilities, for x86-64-linux-gnu target
ii liblinux-epoll-perl 0.017-1
        amd64 perl epoll module for O(1) multiplexing
ii linux-base 4.5ubuntu3.1
       all Linux image base package
ii linux-firmware 1.187.8
        all Firmware for Linux kernel drivers
ii linux-generic 5.4.0.62.65
        amd64 Complete Generic Linux kernel and headers
ii linux-headers-5.4.0-58 5.4.0-58.64
        all Header files related to Linux kernel version 5.4.0
ii linux-headers-5.4.0-58-generic 5.4.0-58.64
        amd64 Linux kernel headers for version 5.4.0 on 64 bit x86
SMP
ii linux-headers-5.4.0-62 5.4.0-62.70
        all Header files related to Linux kernel version 5.4.0
ii linux-headers-5.4.0-62-generic 5.4.0-62.70
        amd64 Linux kernel headers for version 5.4.0 on 64 bit x86
SMP
ii linux-headers-generic 5.4.0.62.65
        amd64 Generic Linux kernel headers
ii linux-image-5.4.0-58-generic 5.4.0-58.64
        amd64 Signed kernel image generic
ii linux-image-5.4.0-62-generic 5.4.0-62.70
        amd64 Signed kernel image generic
ii linux-image-generic 5.4.0.62.65
        amd64 Generic Linux kernel image
ii linux-libc-dev:amd64 5.4.0-62.70
        amd64 Linux Kernel Headers for development
ii linux-modules-5.4.0-58-generic 5.4.0-58.64
        amd64 Linux kernel extra modules for version 5.4.0 on 64 bit
x86 SMP
ii linux-modules-5.4.0-62-generic 5.4.0-62.70
        amd64 Linux kernel extra modules for version 5.4.0 on 64 bit
x86 SMP
ii linux-modules-extra-5.4.0-58-generic 5.4.0-58.64
        amd64 Linux kernel extra modules for version 5.4.0 on 64 bit
x86 SMP
ii linux-modules-extra-5.4.0-62-generic 5.4.0-62.70
        amd64 Linux kernel extra modules for version 5.4.0 on 64 bit
x86 SMP
ii linux-sound-base 1.0.25+dfsg-0ubuntu5
       all base package for ALSA and OSS sound systems
ii syslinux-common
 3:6.04~git20190206.bf6db5b4+dfsg1-2 all collection of bootloaders
(common)
ii syslinux-legacy 2:3.63+dfsg-2ubuntu9
       amd64 Bootloader for Linux/i386 using MS-DOS floppies
ii syslinux-utils
3:6.04~git20190206.bf6db5b4+dfsg1-2 amd64 collection of bootloaders
(utilities)

On Wed, Jan 20, 2021 at 4:31 PM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695101 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/695101
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> For diagnostic purposes, what is the output of the command
>
> dpkg -l | ' linux-'
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/695101
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #4

"I reinstall all with the latest Linux Mint"

We cannot help with Linux Mint.

This is support for Ubuntu only, and not for operating systems that are "based on Ubuntu" like Linux Mint.

Support for Linux Mint can be found at https://www.linuxmint.com/contactus.php and https://forums.linuxmint.com/

Can you help with this problem?

Provide an answer of your own, or ask TC Yu for more information if necessary.

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