No Sound on the internal speaker and headphone. It comes back randomly every 5/10 min for like 0.4s

Asked by Soumar on 2020-11-11

Hello thank you for helping, it happened after I made an "apt upgrade".

I tryed without success :

sudo apt-get install --reinstall alsa-base pulseaudio
$ sudo alsa force-reload
-----------------------------------
sudo apt-get remove timidity (but it's not even installed)
sudo shutdown now -r
-----------------------------------
alsactl restore
-----------------------------------
killall pulseaudio; pulseaudio -k ; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*
pulseaudio --start
------------------------------------
sudo apt-get update;sudo apt-get dist-upgrade; sudo apt-get install pavucontrol linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop linux-image-`uname -r` libasound2; sudo apt-get -y --reinstall install linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop linux-image-`uname -r` libasound2; killall pulseaudio; rm -r ~/.pulse*; ubuntu-support-status || ubuntu-security-status; sudo usermod -aG `cat /etc/group | grep -e '^pulse:' -e '^audio:' -e '^pulse-access:' -e '^pulse-rt:' -e '^video:' | awk -F: '{print $1}' | tr '\n' ',' | sed 's:,$::g'` `whoami`
------------------------------------

here's my alsa-info file

:upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.65
!!################################

!!Script ran on: Wed Nov 11 18:06:38 UTC 2020

!!Linux Distribution
!!------------------

Ubuntu 20.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.1 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: ZenBook UX431FA
Product Version: 1.0
Firmware Version: UX431FA.303
System SKU:
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: UX431FA

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ACPI000E:00/status 15
/sys/bus/acpi/devices/ASUS1000:00/status 15
/sys/bus/acpi/devices/ELAN1301:00/status 15
/sys/bus/acpi/devices/ELAN7001:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT34BB:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 15
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXPOWER:06/status 1
/sys/bus/acpi/devices/LNXPOWER:07/status 1
/sys/bus/acpi/devices/LNXPOWER:09/status 1
/sys/bus/acpi/devices/MSFT0001:00/status 15
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:00/status 3
/sys/bus/acpi/devices/PNP0C02:03/status 3
/sys/bus/acpi/devices/PNP0C02:05/status 3
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0D:00/status 15
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PRP00001:00/status 11
/sys/bus/acpi/devices/XXXX0000:01/status 15
/sys/bus/acpi/devices/XXXX0000:03/status 15
/sys/bus/acpi/devices/XXXX0000:05/status 15
/sys/bus/acpi/devices/device:11/status 15
/sys/bus/acpi/devices/device:51/status 15

!!Kernel Information
!!------------------

Kernel release: 5.4.0-53-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k5.4.0-53-generic
Library version: 1.2.2
Utilities version: 1.2.2

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0x6001118000 irq 145

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30) (prog-if 80)
 DeviceName: Onboard - Sound

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 dmic_detect : Y
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 1
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC294
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x104317d1
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=1, dir=1, wake=0, sticky=0, data=1, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x3c 0x3c]
  Converter: stream=1, channel=0
  PCM:
    rates [0x60]: 44100 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC294 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=1, channel=0
  PCM:
    rates [0x60]: 44100 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x411: Stereo
  Converter: stream=0, channel=0
  PCM:
    rates [0x40]: 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x07 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals: [0x97 0x97]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x24
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals: [0x97 0x97]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC294 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals: [0x27 0x27]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x22
Node 0x0a [Audio Input] wcaps 0x100711: Stereo Digital
  Converter: stream=0, channel=0
  SDI-Select: 0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x1f
Node 0x0b [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0d [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0xb7a60140: [Fixed] Mic at Oth Mobile-In
    Conn = Digital, Color = Unknown
    DefAssociation = 0x4, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x13 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x40000000: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0x0, Sequence = 0x0
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x14 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010010: OUT EAPD
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x02* 0x03 0x06
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00010014: OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02* 0x03
Node 0x17 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Bass Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x90170111: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x1
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x02* 0x03 0x06
  In-driver Connection: 1
     0x02
Node 0x18 [Pin Complex] wcaps 0x400481: Stereo
  Pincap 0x00000024: IN Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x19 [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Control: name="Headset Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1a [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00: VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00013734: IN OUT EAPD Detect
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02* 0x03
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
  Pincap 0x00000020: IN
  Pin Default 0x4066852d: [N/A] Modem Line at Ext N/A
    Conn = Digital, Color = Purple
    DefAssociation = 0x2, Sequence = 0xd
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1e [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x06
Node 0x1f [Pin Complex] wcaps 0x400681: Stereo Digital
  Pincap 0x00000024: IN Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=130
Node 0x21 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x04211020: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02 0x03*
Node 0x22 [Audio Selector] wcaps 0x300101: Stereo
  Connection: 4
     0x19 0x1a 0x1b 0x12*
Node 0x23 [Audio Selector] wcaps 0x300101: Stereo
  Connection: 4
     0x19* 0x1a 0x1b 0x13
Node 0x24 [Audio Selector] wcaps 0x300101: Stereo
  Connection: 3
     0x12* 0x13 0x18
Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
Codec: Intel Kabylake HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280b
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 6 Nov 11 19:03 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 4 Nov 11 19:03 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 5 Nov 11 19:03 /dev/snd/hwC0D2
crw-rw----+ 1 root audio 116, 3 Nov 11 19:03 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 2 Nov 11 19:03 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 1 Nov 11 19:02 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Nov 11 19:02 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Nov 11 19:03 .
drwxr-xr-x 3 root root 200 Nov 11 19:03 ..
lrwxrwxrwx 1 root root 12 Nov 11 19:03 pci-0000:00:1f.3 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card PCH

Card hw:0 'PCH'/'HDA Intel PCH at 0x6001118000 irq 145'
  Mixer name : 'Realtek ALC294'
  Components : 'HDA:10ec0294,104317d1,00100004 HDA:8086280b,80860101,00100000'
  Controls : 20
  Simple ctrls : 9
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 60 [69%] [-20.25dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Bass Speaker',0
  Capabilities: pswitch
  Playback channels: Front Left - Front Right
  Mono:
  Front Left: Playback [on]
  Front Right: Playback [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 39 [62%] [12.00dB] [on]
  Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Headset Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -6525
   dbvalue.1 -6525
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Bass Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.6 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.7 {
  iface MIXER
  name 'Capture Volume'
  value.0 39
  value.1 39
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 63'
   dbmin -1725
   dbmax 3000
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.8 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.9 {
  iface MIXER
  name 'Headset Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.10 {
  iface MIXER
  name 'Internal Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.11 {
  iface MIXER
  name 'Master Playback Volume'
  value 60
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -2025
  }
 }
 control.12 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.13 {
  iface CARD
  name 'Headset Mic Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface CARD
  name 'Internal Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.15 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.16 {
  iface CARD
  name 'Speaker Front Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.17 {
  iface CARD
  name 'Speaker Surround Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.18 {
  iface PCM
  name 'Playback Channel Map'
  value.0 3
  value.1 4
  value.2 0
  value.3 0
  comment {
   access read
   type INTEGER
   count 4
   range '0 - 36'
  }
 }
 control.19 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.20 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

8250_dw
ac97_bus
acpi_pad
acpi_tad
acpi_thermal_rel
aesni_intel
af_alg
ahci
algif_hash
algif_skcipher
asus_nb_wmi
asus_wmi
autofs4
bluetooth
bnep
btbcm
btintel
btrtl
btusb
ccm
cfg80211
cmac
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
drm
drm_kms_helper
dw_dmac
dw_dmac_core
ecc
ecdh_generic
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
hid_multitouch
i2c_algo_bit
i2c_hid
i2c_i801
i915
idma64
input_leds
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_lpss
intel_lpss_pci
intel_pch_thermal
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_soc_dts_iosf
ip_tables
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
ledtrig_audio
libahci
libarc4
lp
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
nls_iso8859_1
nvme
nvme_core
parport
parport_pc
pinctrl_cannonlake
pinctrl_intel
ppdev
processor_thermal_device
rapl
rfcomm
sch_fq_codel
serio_raw
snd
snd_compress
snd_hda_codec
snd_hda_codec_generic
snd_hda_codec_hdmi
snd_hda_codec_realtek
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hwdep
snd_intel_dspcfg
snd_pcm
snd_pcm_dmaengine
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_midi
snd_seq_midi_event
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_core
snd_soc_hdac_hda
snd_sof
snd_sof_intel_byt
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_intel_ipc
snd_sof_pci
snd_sof_xtensa_dsp
snd_timer
soundcore
sparse_keymap
spi_pxa2xx_platform
syscopyarea
sysfillrect
sysimgblt
uvcvideo
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
virt_dma
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0xb7a60140
0x13 0x40000000
0x14 0x90170110
0x15 0x411111f0
0x16 0x411111f0
0x17 0x90170111
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x4066852d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x04211020

/sys/class/sound/hwC0D0/driver_pin_configs:
0x19 0x01a1103c

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D2/init_pin_configs:
0x03 0x18560010

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:

!!ALSA/HDA dmesg
!!--------------

[ 0.120541] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.120541] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.120541] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[ 2.982349] audit: type=1400 audit(1605117774.585:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=549 comm="apparmor_parser"
[ 3.032922] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 3.036969] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 3.064026] intel_rapl_common: Found RAPL domain package
--
[ 33.878504] audit: type=1400 audit(1605117805.885:2292): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/var/lib/snapd/hostfs/usr/share/icons/Yaru/256x256/places/" pid=1996 comm="pool-org.gnome." requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[ 64.559861] snd_hda_intel 0000:00:1f.3: couldn't bind with audio component
[ 64.579322] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=2 (0x14/0x17/0x0/0x0/0x0) type:speaker
[ 64.579326] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 64.579327] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 64.579327] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 64.579328] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 64.579329] snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
[ 64.579330] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 65.052185] snd_hda_codec_hdmi hdaudioC0D2: No i915 binding for Intel HDMI/DP codec
[ 65.053061] hdaudio hdaudioC0D2: Unable to bind the codec
[ 65.055675] input: HDA Intel PCH Headset Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[ 65.056482] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11

!!Packages installed
!!--------------------

ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.4 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2 amd64 Utilities for configuring and using ALSA

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2020-11-27
Last reply:
2020-11-27

This question was reopened

Launchpad Janitor (janitor) said : #1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Soumar (ghivalla) said : #2

Update : I installed Ubuntu near windows, (dual boot installation)
I realized that the no sound issue toggle between "no-sound", and "fixed" whenever I switch back to windows.

Can you help with this problem?

Provide an answer of your own, or ask Soumar for more information if necessary.

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