MSi GL73 8RE audio stopped working suddenly; showing only Dummy output
!!#####
!!ALSA Information Script v 0.4.65
!!#####
!!Script ran on: Sun Oct 4 04:05:28 UTC 2020
!!Linux Distribution
!!-----
Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: Micro-Star International Co., Ltd.
Product Name: GL73 8RE
Product Version: REV:1.0
Firmware Version: E17C5IMS.10D
Board Vendor: Micro-Star International Co., Ltd.
Board Name: MS-17C5
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: 4.15.0-118-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.15.0-118-generic
Library version: 1.1.3
Utilities version: 1.1.3
!!Loaded ALSA modules
!!-----
snd_hda_intel
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [PCH ]: HDA-Intel - HDA Intel PCH
1 [NVidia ]: HDA-Intel - HDA NVidia
!!PCI Soundcards installed in the system
!!-----
00:1f.3 Audio device [0403]: Intel Corporation Cannon Lake PCH cAVS [8086:a348] (rev 10)
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:1229]
01:00.1 Audio device [0403]: NVIDIA Corporation GP106 High Definition Audio Controller [10de:10f1] (rev a1)
Control: I/O- Mem BusMaster SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: dmic_detect=0
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : -1,-1,-
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : (null),
patch : (null),
pm_blacklist : Y
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : -1
snoop : -1
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : -1,-1,-
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : (null),
patch : (null),
pm_blacklist : Y
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : -1
snoop : -1
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Nvidia GPU 84 HDMI/DP
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x10de0084
Subsystem Id: 0x00000000
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x04 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x05 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x06 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Control: name="IEC958 Playback Con Mask", index=0, device=0
Control: name="IEC958 Playback Pro Mask", index=0, device=0
Control: name="IEC958 Playback Default", index=0, device=0
Control: name="IEC958 Playback Switch", index=0, device=0
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=01, enabled=1
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x07 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Control: name="IEC958 Playback Con Mask", index=1, device=0
Control: name="IEC958 Playback Pro Mask", index=1, device=0
Control: name="IEC958 Playback Default", index=1, device=0
Control: name="IEC958 Playback Switch", index=1, device=0
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=02, enabled=1
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x08 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x09 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 4
0x0a* 0x0b 0x0c 0x0d
Node 0x0a [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital: Enabled
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x0b [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x0c [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x0d [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 2 Oct 4 05:58 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 3 Oct 4 05:58 /dev/snd/controlC1
crw-rw---- 1 root audio 116, 6 Oct 4 05:58 /dev/snd/hwC1D0
crw-rw---- 1 root audio 116, 4 Oct 4 05:59 /dev/snd/pcmC1D3p
crw-rw---- 1 root audio 116, 5 Oct 4 05:59 /dev/snd/pcmC1D7p
crw-rw---- 1 root audio 116, 1 Oct 4 05:58 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Oct 4 05:58 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 80 Oct 4 05:58 .
drwxr-xr-x 3 root root 200 Oct 4 05:58 ..
lrwxrwxrwx 1 root root 12 Oct 4 05:58 pci-0000:00:1f.3 -> ../controlC0
lrwxrwxrwx 1 root root 12 Oct 4 05:58 pci-0000:01:00.1 -> ../controlC1
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
!!Amixer output
!!-------------
!!-------Mixer controls for card PCH
Card hw:0 'PCH'/'HDA Intel PCH at 0xa4310000 irq 141'
Mixer name : ''
Components : ''
Controls : 0
Simple ctrls : 0
!!-------Mixer controls for card NVidia
Card hw:1 'NVidia'/'HDA NVidia at 0xa4080000 irq 17'
Mixer name : 'Nvidia GPU 84 HDMI/DP'
Components : 'HDA:10de0084,
Controls : 14
Simple ctrls : 2
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
!!Alsactl output
!!--------------
--startcollapse--
state.PCH {
control {
}
}
state.NVidia {
control.1 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.2 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.3 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.4 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.5 {
iface MIXER
name 'IEC958 Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.6 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.7 {
iface CARD
name 'HDMI/DP,pcm=7 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.8 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 1
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.9 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 1
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.10 {
iface MIXER
name 'IEC958 Playback Default'
index 1
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.11 {
iface MIXER
name 'IEC958 Playback Switch'
index 1
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.12 {
iface PCM
device 7
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.13 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.14 {
iface PCM
device 7
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
acpi_pad
aes_x86_64
aesni_intel
ahci
alx
arc4
autofs4
binfmt_misc
bluetooth
bnep
btbcm
btintel
btrtl
btusb
cfg80211
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
drm
drm_kms_helper
ecdh_generic
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
i2c_algo_bit
i915
input_leds
intel_cstate
intel_pch_thermal
intel_powerclamp
intel_rapl
intel_rapl_perf
ip_tables
irqbypass
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
libahci
lp
mac80211
mac_hid
mdio
media
mei
mei_me
memstick
msi_wmi
mxm_wmi
nls_iso8859_1
parport
parport_pc
pcbc
ppdev
psmouse
rtsx_usb
rtsx_usb_ms
rtsx_usb_sdmmc
sch_fq_codel
serio_raw
shpchp
snd
snd_hda_codec
snd_hda_codec_hdmi
snd_hda_core
snd_hda_intel
snd_hwdep
snd_pcm
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_midi
snd_seq_midi_event
snd_timer
soundcore
sparse_keymap
syscopyarea
sysfillrect
sysimgblt
usbhid
uvcvideo
video
videobuf2_core
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
wmi
wmi_bmof
x86_pkg_
x_tables
!!Sysfs Files
!!-----------
/sys/class/
0x04 0x585600f0
0x05 0x585600f0
0x06 0x185600f0
0x07 0x185600f0
0x08 0x585600f0
0x09 0x585600f0
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 0.000000] Linux version 4.15.0-118-generic (buildd@
[ 0.000000] Command line: BOOT_IMAGE=
[ 0.000000] KERNEL supported cpus:
--
[ 0.000000] Policy zone: Normal
[ 0.000000] Kernel command line: BOOT_IMAGE=
[ 0.000000] Calgary: detecting Calgary via BIOS EBDA area
--
[ 0.028796] ACPI: Added _OSI(Linux-
[ 0.028796] ACPI: Added _OSI(Linux-
[ 0.028796] ACPI: Added _OSI(Linux-
--
[ 0.155579] pci 0000:01:00.0: reg 0x30: [mem 0xa4000000-
[ 0.155594] pci 0000:01:00.0: Enabling HDA controller
[ 0.155778] pci 0000:01:00.1: [10de:10f1] type 00 class 0x040300
--
[ 35.146889] iwlwifi 0000:00:14.3: base HW address: 1c:1b:b5:d3:4d:98
[ 35.166661] snd_hda_intel: unknown parameter 'dmic_detect' ignored
[ 35.166719] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 35.166873] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_
[ 35.166921] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[ 35.166975] snd_hda_intel 0000:01:00.1: Disabling MSI
[ 35.166978] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[ 35.171481] snd_hda_intel 0000:00:1f.3: Unknown capability 0
[ 35.193366] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
--
[ 35.194541] iwlwifi 0000:00:14.3 wlo1: renamed from wlan0
[ 35.279753] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[ 35.281283] snd_hda_intel 0000:00:1f.3: no codecs found!
[ 35.288142] [drm] Finished loading DMC firmware i915/kbl_
--
[ 35.877007] Linux video capture interface: v2.00
[ 35.919873] input: HDA NVidia HDMI/DP,pcm=3 as /devices/
[ 35.919910] input: HDA NVidia HDMI/DP,pcm=7 as /devices/
[ 36.008947] uvcvideo: Found UVC 1.00 device HD Webcam (5986:211b)
!!Packages installed
!!-----
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
Question information
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