alsa can't locate my soundcard or modules - hence I have Dummy Output for sound in Ubuntu

Asked by Michelle Davies

Here's some troubleshooting information : http://alsa-project.org/db/?f=664203d36671c65573e09cea2595c6df371f40fa

It seems that ALSA can't locate my sound card. I've tried reinstalling ALSA, pulsecontrol, etc but to no avail.

HELP!

Question information

Language:
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Status:
Solved
For:
Ubuntu alsa-driver Edit question
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Solved by:
Michelle Davies
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Revision history for this message
Michelle Davies (michdt) said :
#1

Here's some more diagnostic information :

cat: /proc/asound/version: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/devices: No such file or directory
cat: /proc/asound/hwdep: No such file or directory
cat: /proc/asound/pcm: No such file or directory
cat: /proc/asound/seq/clients: No such file or directory
total 152
-rw-r--r-- 1 root root 1415 May 12 02:20 analog-input-aux.conf
-rw-r--r-- 1 root root 2056 May 12 02:20 analog-input.conf
-rw-r--r-- 1 root root 5769 May 12 02:20 analog-input.conf.common
-rw-r--r-- 1 root root 2185 May 12 02:20 analog-input-dock-mic.conf
-rw-r--r-- 1 root root 1420 May 12 02:20 analog-input-fm.conf
-rw-r--r-- 1 root root 2196 May 12 02:20 analog-input-front-mic.conf
-rw-r--r-- 1 root root 2298 May 12 02:20 analog-input-headphone-mic.conf
-rw-r--r-- 1 root root 2360 May 12 02:20 analog-input-headset-mic.conf
-rw-r--r-- 1 root root 2797 May 12 02:20 analog-input-internal-mic-always.conf
-rw-r--r-- 1 root root 3155 May 12 02:20 analog-input-internal-mic.conf
-rw-r--r-- 1 root root 2486 May 12 02:20 analog-input-linein.conf
-rw-r--r-- 1 root root 2662 May 12 02:20 analog-input-mic.conf
-rw-r--r-- 1 root root 1330 May 12 02:20 analog-input-mic.conf.common
-rw-r--r-- 1 root root 1457 May 12 02:20 analog-input-mic-line.conf
-rw-r--r-- 1 root root 2185 May 12 02:20 analog-input-rear-mic.conf
-rw-r--r-- 1 root root 1425 May 12 02:20 analog-input-tvtuner.conf
-rw-r--r-- 1 root root 1385 May 12 02:20 analog-input-video.conf
-rw-r--r-- 1 root root 1929 May 12 02:20 analog-output.conf
-rw-r--r-- 1 root root 10609 May 12 02:20 analog-output.conf.common
-rw-r--r-- 1 root root 2139 May 12 02:20 analog-output-headphones-2.conf
-rw-r--r-- 1 root root 3147 May 12 02:20 analog-output-headphones.conf
-rw-r--r-- 1 root root 4095 May 12 02:20 analog-output-lineout.conf
-rw-r--r-- 1 root root 1993 May 12 02:20 analog-output-mono.conf
-rw-r--r-- 1 root root 3725 May 12 02:20 analog-output-speaker-always.conf
-rw-r--r-- 1 root root 4521 May 12 02:20 analog-output-speaker.conf
-rw-r--r-- 1 root root 159 May 12 02:20 hdmi-output-0.conf
-rw-r--r-- 1 root root 161 May 12 02:20 hdmi-output-1.conf
-rw-r--r-- 1 root root 161 May 12 02:20 hdmi-output-2.conf
-rw-r--r-- 1 root root 161 May 12 02:20 hdmi-output-3.conf
-rw-r--r-- 1 root root 163 May 12 02:20 hdmi-output-4.conf
-rw-r--r-- 1 root root 163 May 12 02:20 hdmi-output-5.conf
-rw-r--r-- 1 root root 163 May 12 02:20 hdmi-output-6.conf
-rw-r--r-- 1 root root 163 May 12 02:20 hdmi-output-7.conf
-rw-r--r-- 1 root root 712 May 12 02:20 iec958-stereo-output.conf
[sudo] password for mich:
rm: cannot remove '/etc/asound.conf': No such file or directory
rm: cannot remove '/home/mich/.pulse': No such file or directory
rm: cannot remove '/home/mich/.asound*': No such file or directory
rm: cannot remove '/home/mich/.pulse-cookie': No such file or directory
Hit:1 http://in.archive.ubuntu.com/ubuntu xenial InRelease
Hit:2 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:3 http://in.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:4 http://in.archive.ubuntu.com/ubuntu xenial-backports InRelease
Hit:5 http://ppa.launchpad.net/ubuntu-audio-dev/alsa-daily/ubuntu xenial InRelease
Hit:6 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:7 https://repo.skype.com/deb stable InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
aptitude is already the newest version (0.7.4-2ubuntu2).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
libasound2-plugins is already installed at the requested version (1.1.0-0ubuntu1)
No candidate version found for padevchooser
No candidate version found for libsdl1.2debian-pulseaudio
libasound2-plugins is already installed at the requested version (1.1.0-0ubuntu1)
No candidate version found for padevchooser
No candidate version found for libsdl1.2debian-pulseaudio
The following NEW packages will be installed:
  gnome-alsamixer libbonobo2-0{a} libbonobo2-common{a} libbonoboui2-0{a} libbonoboui2-common{a} libglade2-0{a}
  libglademm-2.4-1v5{a} libgnome-2-0{a} libgnome2-0{a} libgnome2-bin{a} libgnome2-common{a} libgnomecanvas2-0{a}
  libgnomecanvas2-common{a} libgnomeui-0{a} libgnomeui-common{a} libgnomevfs2-0{a} libgnomevfs2-common{a} libgtkmm-2.4-1v5{a}
  liborbit-2-0{a} paman pavumeter{a}
0 packages upgraded, 21 newly installed, 0 to remove and 0 not upgraded.
Need to get 2,075 kB of archives. After unpacking 13.9 MB will be used.
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Get: 13 http://in.archive.ubuntu.com/ubuntu xenial/main amd64 libbonoboui2-common all 2.24.5-3ubuntu1 [11.9 kB]
Get: 14 http://in.archive.ubuntu.com/ubuntu xenial/main amd64 libbonoboui2-0 amd64 2.24.5-3ubuntu1 [154 kB]
Get: 15 http://in.archive.ubuntu.com/ubuntu xenial/main amd64 libgnomeui-common all 2.24.5-3.1 [16.3 kB]
Get: 16 http://in.archive.ubuntu.com/ubuntu xenial/main amd64 libgnomeui-0 amd64 2.24.5-3.1 [207 kB]
Get: 17 http://in.archive.ubuntu.com/ubuntu xenial/universe amd64 gnome-alsamixer amd64 0.9.7~cvs.20060916.ds.1-5 [51.5 kB]
Get: 18 http://in.archive.ubuntu.com/ubuntu xenial/main amd64 libgtkmm-2.4-1v5 amd64 1:2.24.4-2 [671 kB]
Get: 19 http://in.archive.ubuntu.com/ubuntu xenial/universe amd64 libglademm-2.4-1v5 amd64 2.6.7-5 [18.1 kB]
Get: 20 http://in.archive.ubuntu.com/ubuntu xenial/universe amd64 paman amd64 0.9.4-1ubuntu5 [68.8 kB]
Get: 21 http://in.archive.ubuntu.com/ubuntu xenial/universe amd64 pavumeter amd64 0.9.3-4build1 [22.9 kB]
Fetched 2,075 kB in 21s (97.1 kB/s)
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H/W path Device Class Description
=====================================================
                           system 81DE (LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB)
/0 bus LNVNB161216
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
/0/4/5 memory 256KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/7 memory 6MiB L3 cache
/0/24 memory 12GiB System Memory
/0/24/0 memory 4GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/24/1 memory 8GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
/0/100/2 display UHD Graphics 620
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controller
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/1 input USB Optical Mouse
/0/100/14/0/3 input USB Keyboard
/0/100/14/0/7 communication Bluetooth wireless interface
/0/100/14/0/8 multimedia EasyCamera
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/15 generic Sunrise Point-LP Serial IO I2C Controller #0
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage Sunrise Point-LP SATA Controller [AHCI mode]
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port #5
/0/100/1c/0 enp1s0 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
/0/100/1c.5 bridge Sunrise Point-LP PCI Express Root Port #6
/0/100/1c.5/0 wlp2s0 network Dual Band Wireless-AC 3165 Plus Bluetooth
/0/100/1f bridge Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM048-2E71
/0/1/0.0.0/1 /dev/sda1 volume 498MiB Windows NTFS volume
/0/1/0.0.0/2 /dev/sda2 volume 98MiB Windows FAT volume
/0/1/0.0.0/3 /dev/sda3 volume 15MiB reserved partition
/0/1/0.0.0/4 /dev/sda4 volume 465GiB Windows NTFS volume
/0/1/0.0.0/5 /dev/sda5 volume 419GiB EXT4 volume
/0/1/0.0.0/6 /dev/sda6 volume 46GiB Linux swap volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE0N
/1 power CRB Battery 0
/2 power OEM Define 5
ls: cannot access '/dev/snd': No such file or directory
cat: /dev/sndstat: No such file or directory
00:00.0 Host bridge [0600]: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [8086:5914] (rev 08)
00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller [8086:9d2f] (rev 21)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-LP Thermal subsystem [8086:9d31] (rev 21)
00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 [8086:9d60] (rev 21)
00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-LP CSME HECI #1 [8086:9d3a] (rev 21)
00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] [8086:9d03] (rev 21)
00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 [8086:9d14] (rev f1)
00:1c.5 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 [8086:9d15] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E [8086:9d4e] (rev 21)
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-LP PMC [8086:9d21] (rev 21)
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] (rev 21)
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10)
02:00.0 Network controller [0280]: Intel Corporation Dual Band Wireless-AC 3165 Plus Bluetooth [8086:3166] (rev 99)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:58ea Realtek Semiconductor Corp.
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
/usr/sbin/alsactl
Specified filename /dev/dsp does not exist.
Specified filename /dev/snd/* does not exist.
dpkg-query: no path found matching pattern *bin/slmodemd*
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] No NUMA configuration found
[ 0.030651] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.057300] audit: initializing netlink subsys (disabled)
[ 0.057300] audit: type=2000 audit(1597415390.056:1): state=initialized audit_enabled=0 res=1
[ 0.061258] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.078463] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.238357] pnp: PnP ACPI: found 8 devices
[ 1.485864] libphy: Fixed MDIO Bus: probed
[ 1.487939] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.488166] hub 1-0:1.0: USB hub found
[ 1.488792] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.488974] hub 2-0:1.0: USB hub found
[ 1.648381] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.672691] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.679505] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.812804] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_01.bin (v1.1)
[ 1.984299] usb 1-1: New USB device found, idVendor=093a, idProduct=2510
[ 2.267373] usb 1-3: New USB device found, idVendor=1c4f, idProduct=0002
[ 2.545781] usb 1-7: New USB device found, idVendor=8087, idProduct=0a2a
[ 2.848626] usb 1-8: New USB device found, idVendor=0bda, idProduct=58ea
[ 9.334655] lp: driver loaded but no devices found
[ 27.696749] idma64 idma64.0: Found Intel integrated DMA 64-bit
[ 27.795784] i2c_hid i2c-ELAN0611:00: i2c-ELAN0611:00 supply vdd not found, using dummy regulator
[ 27.798219] elan_i2c i2c-ELAN0611:00: i2c-ELAN0611:00 supply vcc not found, using dummy regulator
[ 27.811143] intel_rapl: Found RAPL domain package
[ 27.811145] intel_rapl: Found RAPL domain core
[ 27.811145] intel_rapl: Found RAPL domain uncore
[ 27.811146] intel_rapl: Found RAPL domain dram
[ 27.913975] elan_i2c i2c-ELAN0611:00: Elan Touchpad: Module ID: 0x005b, Firmware: 0x0001, Sample: 0x0002, IAP: 0x000d
[ 28.231874] iwlwifi 0000:02:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm
[ 28.539547] uvcvideo: Found UVC 1.00 device EasyCamera (0bda:58ea)
[ 33.595345] audit: type=1400 audit(1597415424.440:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/ippusbxd" pid=918 comm="apparmor_parser"
[ 33.595597] audit: type=1400 audit(1597415424.440:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cups-browsed" pid=916 comm="apparmor_parser"
[ 33.596791] audit: type=1400 audit(1597415424.444:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/tcpdump" pid=920 comm="apparmor_parser"
[ 33.596929] audit: type=1400 audit(1597415424.444:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session" pid=910 comm="apparmor_parser"
[ 33.596932] audit: type=1400 audit(1597415424.444:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session//chromium" pid=910 comm="apparmor_parser"
[ 33.597214] audit: type=1400 audit(1597415424.444:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=911 comm="apparmor_parser"
[ 33.597216] audit: type=1400 audit(1597415424.444:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=911 comm="apparmor_parser"
[ 33.597217] audit: type=1400 audit(1597415424.444:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-helper" pid=911 comm="apparmor_parser"
[ 33.597218] audit: type=1400 audit(1597415424.444:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=911 comm="apparmor_parser"
[ 33.597385] audit: type=1400 audit(1597415424.444:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=917 comm="apparmor_parser"
[ 169.007095] kauditd_printk_skb: 54 callbacks suppressed
[ 169.007095] audit: type=1400 audit(1597415559.715:66): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=2245 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
[ 171.797780] audit: type=1400 audit(1597415562.512:67): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/sni-qt.conf" pid=2245 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
sudo: /etc/init.d/sl-modem-daemon: command not found
 Release Date: 03/11/2018
 Manufacturer: LENOVO
 Product Name: 81DE
 Serial Number: PF0X3PQT
 Manufacturer: LENOVO
 Product Name: LNVNB161216
 Serial Number: PF0X3PQT
 Manufacturer: LENOVO
 Serial Number: PF0X3PQT
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Port Type: Serial Port 16550A Compatible
 Manufacturer: SK Hynix
 Serial Number: 00000000
 Manufacturer: Kingston
 Serial Number: 0413D142
 Manufacturer: -Virtual Battery 0-
 Manufacture Date: 08/08/2010
 Serial Number: Battery 0
 Manufacturer: OEM Define 2
 Serial Number: OEM Define 3
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 557056 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm
usbhid 49152 0
hid 118784 3 i2c_hid,usbhid,hid_generic
1 sink(s) available.
  * index: 0
 name: <auto_null>
 driver: <module-null-sink.c>
 flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
 state: SUSPENDED
 suspend cause: IDLE
 priority: 1000
 volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
         balance 0.00
 base volume: 65536 / 100% / 0.00 dB
 volume steps: 65537
 muted: no
 current latency: 0.00 ms
 max request: 344 KiB
 max rewind: 344 KiB
 monitor source: 0
 sample spec: s16le 2ch 44100Hz
 channel map: front-left,front-right
              Stereo
 used by: 0
 linked by: 0
 configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
 module: 13
 properties:
  device.description = "Dummy Output"
  device.class = "abstract"
  device.icon_name = "audio-card"
aplay: device_list:268: no soundcards found...
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
Support status summary of 'mich-Lenovo-ideapad-330-15IKB':

You have 2015 packages (89.8%) supported until April 2021 (Canonical - 5y)
You have 44 packages (2.0%) supported until April 2021 (Community - 5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 186 packages (8.3%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
  *-usb:3
       description: Video
       product: EasyCamera
       vendor: K6HI276MP
       physical id: 8
       bus info: usb@1:8
       version: 0.08
       serial: 200901010001
       capabilities: usb-2.00
       configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
  *-multimedia UNCLAIMED
       description: Audio device
       product: Sunrise Point-LP HD Audio
       vendor: Intel Corporation
       physical id: 1f.3
       bus info: pci@0000:00:1f.3
       version: 21
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list
       configuration: latency=32
       resources: memory:a1220000-a1223fff memory:a1200000-a120ffff

Revision history for this message
Manfred Hampl (m-hampl) said :
#2

Try the command

sudo modprobe -v snd_hda_intel

and report what the output is and whether this enables sound.

Revision history for this message
Michelle Davies (michdt) said :
#3

I ended up just reinstalling my OS so well its all good now. Thank you
for the help !

I was trying to install a driver for my microphone and I think I deleted
some bionic file/module.

On 15/08/20 3:31 pm, Manfred Hampl wrote:
> Your question #692375 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/692375
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Try the command
>
> sudo modprobe -v snd_hda_intel
>
> and report what the output is and whether this enables sound.
>

Revision history for this message
Manfred Hampl (m-hampl) said :
#4

If the problem has been resolved, then please mark this question document as "solved", such that the supporters do not waste their time looking into it. https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/692375

Revision history for this message
Michelle Davies (michdt) said :
#5

Closing thread