Sound Gone. Dummy Output

Asked by Personna

New to this. Pardon me for any mistakes.

Sound gone suddenly and output device shoing Dummy Output only. Not any system update related to audio device. Tried following links

https://askubuntu.com/questions/1059619/sound-card-shown-as-dummy-output-in-ubuntu-18-04

https://forums.linuxmint.com/viewtopic.php?t=268499

https://www.maketecheasier.com/fix-no-sound-issue-ubuntu/

pacmd list-cards shows 0 cards

sudo lspci -vv | grep -i audio

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
 Subsystem: Lenovo Sunrise Point-LP HD Audio

Below is the Output of the command: wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2020-03-31 05:33:46-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 207.180.221.201
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.alsa-project.org/alsa-info.sh [following]
--2020-03-31 05:33:46-- https://www.alsa-project.org/alsa-info.sh
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2020-03-31 05:33:47-- https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 207.180.221.201
Connecting to git.alsa-project.org (git.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 25.87K --.-KB/s in 0.001s

2020-03-31 05:33:48 (28.2 MB/s) - ‘alsa-info.sh’ saved [26489]

ALSA Information Script v 0.4.64
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.6slXJfD9BQ/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://alsa-project.org/db/?f=4bb267b87d52bcab9a6153ae76709bfadf35cbbd
Please inform the person helping you.

Please help.

Question information

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Ubuntu alsa-driver Edit question
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Personna
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

https://forums.linuxmint.com/viewtopic.php?t=239384

or:
1. install pavucontrol
2. run it and go in the input tab
3. Unlock the sliders for the for the mic and drag the right one to zero (the mic is mono, no stereo). Done!
Remember to use the the pavucontrol to adjust the volume of the mic (only the left slider) since adjusting it from the Linux Mint/Ubuntu audio settings bring back the right slider at the same value of the left one

Revision history for this message
Personna (prasannaparanjape) said :
#2

Hi,

I was able to solve the problem. In Software and Updates, chose proprietary driver option and did a reboot. After that sound was back. Refer this screenshot -

https://ibb.co/wyhQRq5

Not sure what was the issue but thanks for your answer and help. Appreciate it.
It didn't help exactly but got this idea from that thread you shared.

I still have few questions though:

1. Is this bug in kernel or alsa drive?

2. There is no .pulse folder in my home directory. What should be the cause?

Thanks.