No sound on Asus
Hi,
I get no sound on my Asus Zenbook 14.
Here is the relevant output
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Sun Aug 4 04:29:20 UTC 2019
!!Linux Distribution
!!-----
ID_LIKE=ubuntu UBUNTU_
!!DMI Information
!!---------------
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: ZenBook UX433FN_UX433FN
Product Version: 1.0
Firmware Version: UX433FN.301
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: UX433FN
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: 4.15.0-55-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.15.0-55-generic
Library version:
Utilities version: 1.1.3
!!Loaded ALSA modules
!!-----
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [PCH ]: HDA-Intel - HDA Intel PCH
!!PCI Soundcards installed in the system
!!-----
00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)
!!Advanced information - PCI Vendor/
!!-----
00:1f.3 0403: 8086:9dc8 (rev 30) (prog-if 80)
Subsystem: 1043:16ce
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : -1,-1,-
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : generic,
patch : (null),
pm_blacklist : Y
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : -1
snoop : -1
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Realtek Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x104316ce
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
Codec: Intel Generic
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280b
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 2 Aug 4 06:21 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Aug 4 06:21 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 7 Aug 4 06:21 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 4 Aug 4 06:28 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Aug 4 06:28 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 Aug 4 06:28 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Aug 4 06:21 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Aug 4 06:21 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Aug 4 06:21 .
drwxr-xr-x 3 root root 220 Aug 4 06:21 ..
lrwxrwxrwx 1 root root 12 Aug 4 06:21 pci-0000:00:1f.3 -> ../controlC0
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: Generic Digital [Generic Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [PCH]
Card hw:0 'PCH'/'HDA Intel PCH at 0xb4318000 irq 147'
Mixer name : 'Realtek Generic'
Components : 'HDA:10ec0294,
Controls : 22
Simple ctrls : 8
Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 81 [93%] [-4.50dB] [on]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] [-65.25dB] [off]
Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 48 [76%] [18.75dB] [on]
Front Right: Capture 48 [76%] [18.75dB] [on]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Enabled'
!!Alsactl output
!!--------------
--startcollapse--
state.PCH {
control.1 {
iface MIXER
name 'Headphone Playback Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 -6525
dbvalue.1 -6525
}
}
control.2 {
iface MIXER
name 'Headphone Playback Switch'
value.0 false
value.1 false
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.3 {
iface MIXER
name 'Speaker Playback Volume'
value.0 87
value.1 87
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.4 {
iface MIXER
name 'Speaker Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.5 {
iface MIXER
name 'Auto-Mute Mode'
value Enabled
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Disabled
item.1 Enabled
}
}
control.6 {
iface MIXER
name 'Capture Volume'
value.0 48
value.1 48
comment {
access 'read write'
type INTEGER
count 2
range '0 - 63'
dbmin -1725
dbmax 3000
dbvalue.0 1875
dbvalue.1 1875
}
}
control.7 {
iface MIXER
name 'Capture Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.8 {
iface MIXER
name 'Mic Boost Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 3'
dbmin 0
dbmax 3000
dbvalue.0 0
dbvalue.1 0
}
}
control.9 {
iface MIXER
name 'Master Playback Volume'
value 81
comment {
access 'read write'
type INTEGER
count 1
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 -450
}
}
control.10 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.11 {
iface CARD
name 'Mic Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.12 {
iface CARD
name 'Headphone Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.13 {
iface CARD
name 'Speaker Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.14 {
iface PCM
name 'Playback Channel Map'
value.0 3
value.1 4
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.15 {
iface PCM
name 'Capture Channel Map'
value.0 3
value.1 4
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.16 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.17 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.18 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.19 {
iface MIXER
name 'IEC958 Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.20 {
iface CARD
name 'HDMI Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.21 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.22 {
iface MIXER
name 'PCM Playback Volume'
value.0 255
value.1 255
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 255'
tlv '00000001000000
dbmin -5100
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
hid_generic
uhid
algif_hash
algif_skcipher
af_alg
rfcomm
ccm
cmac
bnep
uvcvideo
videobuf2_vmalloc
videobuf2_memops
btusb
videobuf2_v4l2
btrtl
videobuf2_core
btbcm
btintel
videodev
bluetooth
media
ecdh_generic
snd_hda_
snd_hda_codec_hdmi
snd_hda_
snd_soc_skl
snd_soc_skl_ipc
joydev
snd_hda_ext_core
snd_soc_sst_dsp
snd_soc_sst_ipc
snd_soc_acpi
snd_soc_core
hid_multitouch
spi_pxa2xx_platform
snd_compress
8250_dw
ac97_bus
snd_pcm_dmaengine
nls_iso8859_1
arc4
asus_nb_wmi
asus_wmi
sparse_keymap
wmi_bmof
mxm_wmi
intel_rapl
x86_pkg_
intel_powerclamp
coretemp
kvm_intel
kvm
snd_hda_intel
irqbypass
snd_hda_codec
crct10dif_pclmul
crc32_pclmul
snd_hda_core
ghash_clmulni_intel
snd_hwdep
pcbc
iwlmvm
snd_pcm
mac80211
aesni_intel
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
intel_rapl_perf
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
input_leds
snd_seq
serio_raw
snd_seq_device
snd_timer
iwlwifi
idma64
snd
virt_dma
mei_me
soundcore
processor_
intel_lpss_pci
cfg80211
intel_pch_thermal
mei
intel_lpss
shpchp
intel_soc_dts_iosf
int3403_thermal
int340x_
wmi
mac_hid
int3400_thermal
acpi_thermal_rel
acpi_pad
sch_fq_codel
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
btrfs
xor
zstd_compress
raid6_pq
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
nvme
sysimgblt
fb_sys_fops
nvme_core
drm
i2c_hid
hid
video
!!Sysfs Files
!!-----------
/sys/class/
0x12 0x90a60130
0x13 0x40000000
0x14 0x411111f0
0x15 0x411111f0
0x16 0x411111f0
0x17 0x90170110
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x4069bb2d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x04211020
/sys/class/
/sys/class/
/sys/class/
/sys/class/
/sys/class/
0x03 0x18560010
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 0.057031] ACPI: Added _OSI(Linux-
[ 0.057031] ACPI: Added _OSI(Linux-
[ 0.057031] ACPI: Added _OSI(Linux-
--
[ 4.148645] idma64 idma64.2: Found Intel integrated DMA 64-bit
[ 4.148873] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 4.149370] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_
[ 4.149496] intel-lpss 0000:00:1e.2: enabling device (0000 -> 0002)
--
[ 4.171518] hid-multitouch 0018:04F3:
[ 4.187759] snd_hda_
[ 4.187762] snd_hda_
[ 4.187764] snd_hda_
[ 4.187765] snd_hda_
[ 4.187766] snd_hda_
[ 4.187768] snd_hda_
[ 4.189037] dw-apb-uart.2: ttyS4 at MMIO 0xb4325000 (irq = 20, base_baud = 7500000) is a 16550A
[ 4.192425] snd_hda_
[ 4.192428] snd_hda_
[ 4.192431] snd_hda_
[ 4.192433] snd_hda_
[ 4.192435] snd_hda_
[ 4.192437] snd_hda_
[ 4.193563] input: HDA Intel PCH Headphone as /devices/
[ 4.193644] input: HDA Intel PCH HDMI as /devices/
[ 4.211071] audit: type=1400 audit(156489248
--
[ 12.792369] rfkill: input handler disabled
[ 15.896114] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x202a0000
[ 16.908114] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x202a0000
[ 17.916297] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x202a0000
[ 17.916470] azx_single_
Question information
- Language:
- English Edit question
- Status:
- Answered
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
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