No sound on Asus

Asked by Sebastiano Moruzzi on 2019-08-04

Hi,

I get no sound on my Asus Zenbook 14.

Here is the relevant output

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Sun Aug 4 04:29:20 UTC 2019

!!Linux Distribution
!!------------------

ID_LIKE=ubuntu UBUNTU_CODENAME=bionic

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: ZenBook UX433FN_UX433FN
Product Version: 1.0
Firmware Version: UX433FN.301
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: UX433FN

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ASUS1000:00/status 15
/sys/bus/acpi/devices/ATK3001:00/status 15
/sys/bus/acpi/devices/ELAN1401:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT34BB:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 15
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 1
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXVIDEO:01/status 15
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:02/status 3
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C0A:03/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0E:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PRP00001:00/status 11
/sys/bus/acpi/devices/device:11/status 15

!!Kernel Information
!!------------------

Kernel release: 4.15.0-55-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.15.0-55-generic
Library version:
Utilities version: 1.1.3

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xb4318000 irq 147

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1f.3 0403: 8086:9dc8 (rev 30) (prog-if 80)
 Subsystem: 1043:16ce

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : generic,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : N
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x104316ce
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
Codec: Intel Generic
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280b
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Aug 4 06:21 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Aug 4 06:21 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 7 Aug 4 06:21 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 4 Aug 4 06:28 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Aug 4 06:28 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 Aug 4 06:28 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Aug 4 06:21 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Aug 4 06:21 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Aug 4 06:21 .
drwxr-xr-x 3 root root 220 Aug 4 06:21 ..
lrwxrwxrwx 1 root root 12 Aug 4 06:21 pci-0000:00:1f.3 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: Generic Digital [Generic Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xb4318000 irq 147'
  Mixer name : 'Realtek Generic'
  Components : 'HDA:10ec0294,104316ce,00100004 HDA:8086280b,80860101,00100000'
  Controls : 22
  Simple ctrls : 8
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 81 [93%] [-4.50dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 48 [76%] [18.75dB] [on]
  Front Right: Capture 48 [76%] [18.75dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -6525
   dbvalue.1 -6525
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Capture Volume'
  value.0 48
  value.1 48
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 63'
   dbmin -1725
   dbmax 3000
   dbvalue.0 1875
   dbvalue.1 1875
  }
 }
 control.7 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.9 {
  iface MIXER
  name 'Master Playback Volume'
  value 81
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -450
  }
 }
 control.10 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.11 {
  iface CARD
  name 'Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.12 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.13 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface PCM
  name 'Playback Channel Map'
  value.0 3
  value.1 4
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.15 {
  iface PCM
  name 'Capture Channel Map'
  value.0 3
  value.1 4
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.16 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.17 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.18 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface CARD
  name 'HDMI Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.21 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.22 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
hid_generic
uhid
algif_hash
algif_skcipher
af_alg
rfcomm
ccm
cmac
bnep
uvcvideo
videobuf2_vmalloc
videobuf2_memops
btusb
videobuf2_v4l2
btrtl
videobuf2_core
btbcm
btintel
videodev
bluetooth
media
ecdh_generic
snd_hda_codec_realtek
snd_hda_codec_hdmi
snd_hda_codec_generic
snd_soc_skl
snd_soc_skl_ipc
joydev
snd_hda_ext_core
snd_soc_sst_dsp
snd_soc_sst_ipc
snd_soc_acpi
snd_soc_core
hid_multitouch
spi_pxa2xx_platform
snd_compress
8250_dw
ac97_bus
snd_pcm_dmaengine
nls_iso8859_1
arc4
asus_nb_wmi
asus_wmi
sparse_keymap
wmi_bmof
mxm_wmi
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
snd_hda_intel
irqbypass
snd_hda_codec
crct10dif_pclmul
crc32_pclmul
snd_hda_core
ghash_clmulni_intel
snd_hwdep
pcbc
iwlmvm
snd_pcm
mac80211
aesni_intel
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
intel_rapl_perf
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
input_leds
snd_seq
serio_raw
snd_seq_device
snd_timer
iwlwifi
idma64
snd
virt_dma
mei_me
soundcore
processor_thermal_device
intel_lpss_pci
cfg80211
intel_pch_thermal
mei
intel_lpss
shpchp
intel_soc_dts_iosf
int3403_thermal
int340x_thermal_zone
wmi
mac_hid
int3400_thermal
acpi_thermal_rel
acpi_pad
sch_fq_codel
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
btrfs
xor
zstd_compress
raid6_pq
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
nvme
sysimgblt
fb_sys_fops
nvme_core
drm
i2c_hid
hid
video

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x90a60130
0x13 0x40000000
0x14 0x411111f0
0x15 0x411111f0
0x16 0x411111f0
0x17 0x90170110
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x4069bb2d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x04211020

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D2/init_pin_configs:
0x03 0x18560010

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:

!!ALSA/HDA dmesg
!!--------------

[ 0.057031] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.057031] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.057031] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[ 4.148645] idma64 idma64.2: Found Intel integrated DMA 64-bit
[ 4.148873] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 4.149370] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.149496] intel-lpss 0000:00:1e.2: enabling device (0000 -> 0002)
--
[ 4.171518] hid-multitouch 0018:04F3:30DC.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN1401:00 04F3:30DC] on i2c-ELAN1401:00
[ 4.187759] snd_hda_codec_generic hdaudioC0D0: autoconfig for Generic: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 4.187762] snd_hda_codec_generic hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.187764] snd_hda_codec_generic hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 4.187765] snd_hda_codec_generic hdaudioC0D0: mono: mono_out=0x0
[ 4.187766] snd_hda_codec_generic hdaudioC0D0: inputs:
[ 4.187768] snd_hda_codec_generic hdaudioC0D0: Mic=0x12
[ 4.189037] dw-apb-uart.2: ttyS4 at MMIO 0xb4325000 (irq = 20, base_baud = 7500000) is a 16550A
[ 4.192425] snd_hda_codec_generic hdaudioC0D2: autoconfig for Generic: line_outs=0 (0x0/0x0/0x0/0x0/0x0) type:line
[ 4.192428] snd_hda_codec_generic hdaudioC0D2: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.192431] snd_hda_codec_generic hdaudioC0D2: hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.192433] snd_hda_codec_generic hdaudioC0D2: mono: mono_out=0x0
[ 4.192435] snd_hda_codec_generic hdaudioC0D2: dig-out=0x3/0x0
[ 4.192437] snd_hda_codec_generic hdaudioC0D2: inputs:
[ 4.193563] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 4.193644] input: HDA Intel PCH HDMI as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[ 4.211071] audit: type=1400 audit(1564892483.678:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-senddoc" pid=688 comm="apparmor_parser"
--
[ 12.792369] rfkill: input handler disabled
[ 15.896114] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x202a0000
[ 16.908114] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x202a0000
[ 17.916297] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x202a0000
[ 17.916470] azx_single_wait_for_response: 18 callbacks suppressed

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2019-08-04
Last reply:
2019-08-07

What is the output of:

cat /etc/issue; head /etc/apt/sources.list; lsb_release -a

Thanks

# deb cdrom:[elementary OS 5.0 _Juno_ - Stable amd64 (20181016)]/ bionic contrib main non-free

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb http://it.archive.ubuntu.com/ubuntu/ bionic main restricted
# deb-src http://it.archive.ubuntu.com/ubuntu/ bionic main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb http://it.archive.ubuntu.com/ubuntu/ bionic-updates main restricted
No LSB modules are available.
Distributor ID: elementary
Description: elementary OS 5.0 Juno
Release: 5.0
Codename: juno

You are using ElementaryOS. This is not Ubuntu so is not supported here or any of the Ubuntu support forums. It has its own community and support networks.

I suggest you post on the ElementaryOS forum here:
https://elementaryforums.com/index.php

None of the "Ubuntu based" distributions are supported by Canonical or the Ubuntu community.

Thanks

Can you help with this problem?

Provide an answer of your own, or ask Sebastiano Moruzzi for more information if necessary.

To post a message you must log in.