No sound on Asus

Asked by Sebastiano Moruzzi

Hi,

I get no sound on my Asus Zenbook 14.

Here is the relevant output

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Sun Aug 4 04:29:20 UTC 2019

!!Linux Distribution
!!------------------

ID_LIKE=ubuntu UBUNTU_CODENAME=bionic

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: ZenBook UX433FN_UX433FN
Product Version: 1.0
Firmware Version: UX433FN.301
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: UX433FN

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ASUS1000:00/status 15
/sys/bus/acpi/devices/ATK3001:00/status 15
/sys/bus/acpi/devices/ELAN1401:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT34BB:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 15
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 1
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXVIDEO:01/status 15
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:02/status 3
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C0A:03/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0E:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PRP00001:00/status 11
/sys/bus/acpi/devices/device:11/status 15

!!Kernel Information
!!------------------

Kernel release: 4.15.0-55-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.15.0-55-generic
Library version:
Utilities version: 1.1.3

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xb4318000 irq 147

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1f.3 0403: 8086:9dc8 (rev 30) (prog-if 80)
 Subsystem: 1043:16ce

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : generic,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : N
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x104316ce
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
Codec: Intel Generic
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280b
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Aug 4 06:21 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Aug 4 06:21 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 7 Aug 4 06:21 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 4 Aug 4 06:28 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Aug 4 06:28 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 Aug 4 06:28 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Aug 4 06:21 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Aug 4 06:21 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Aug 4 06:21 .
drwxr-xr-x 3 root root 220 Aug 4 06:21 ..
lrwxrwxrwx 1 root root 12 Aug 4 06:21 pci-0000:00:1f.3 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: Generic Digital [Generic Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xb4318000 irq 147'
  Mixer name : 'Realtek Generic'
  Components : 'HDA:10ec0294,104316ce,00100004 HDA:8086280b,80860101,00100000'
  Controls : 22
  Simple ctrls : 8
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 81 [93%] [-4.50dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 48 [76%] [18.75dB] [on]
  Front Right: Capture 48 [76%] [18.75dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -6525
   dbvalue.1 -6525
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Capture Volume'
  value.0 48
  value.1 48
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 63'
   dbmin -1725
   dbmax 3000
   dbvalue.0 1875
   dbvalue.1 1875
  }
 }
 control.7 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.9 {
  iface MIXER
  name 'Master Playback Volume'
  value 81
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -450
  }
 }
 control.10 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.11 {
  iface CARD
  name 'Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.12 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.13 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface PCM
  name 'Playback Channel Map'
  value.0 3
  value.1 4
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.15 {
  iface PCM
  name 'Capture Channel Map'
  value.0 3
  value.1 4
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.16 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.17 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.18 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface CARD
  name 'HDMI Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.21 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.22 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
hid_generic
uhid
algif_hash
algif_skcipher
af_alg
rfcomm
ccm
cmac
bnep
uvcvideo
videobuf2_vmalloc
videobuf2_memops
btusb
videobuf2_v4l2
btrtl
videobuf2_core
btbcm
btintel
videodev
bluetooth
media
ecdh_generic
snd_hda_codec_realtek
snd_hda_codec_hdmi
snd_hda_codec_generic
snd_soc_skl
snd_soc_skl_ipc
joydev
snd_hda_ext_core
snd_soc_sst_dsp
snd_soc_sst_ipc
snd_soc_acpi
snd_soc_core
hid_multitouch
spi_pxa2xx_platform
snd_compress
8250_dw
ac97_bus
snd_pcm_dmaengine
nls_iso8859_1
arc4
asus_nb_wmi
asus_wmi
sparse_keymap
wmi_bmof
mxm_wmi
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
snd_hda_intel
irqbypass
snd_hda_codec
crct10dif_pclmul
crc32_pclmul
snd_hda_core
ghash_clmulni_intel
snd_hwdep
pcbc
iwlmvm
snd_pcm
mac80211
aesni_intel
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
intel_rapl_perf
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
input_leds
snd_seq
serio_raw
snd_seq_device
snd_timer
iwlwifi
idma64
snd
virt_dma
mei_me
soundcore
processor_thermal_device
intel_lpss_pci
cfg80211
intel_pch_thermal
mei
intel_lpss
shpchp
intel_soc_dts_iosf
int3403_thermal
int340x_thermal_zone
wmi
mac_hid
int3400_thermal
acpi_thermal_rel
acpi_pad
sch_fq_codel
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
btrfs
xor
zstd_compress
raid6_pq
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
nvme
sysimgblt
fb_sys_fops
nvme_core
drm
i2c_hid
hid
video

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x90a60130
0x13 0x40000000
0x14 0x411111f0
0x15 0x411111f0
0x16 0x411111f0
0x17 0x90170110
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x4069bb2d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x04211020

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D2/init_pin_configs:
0x03 0x18560010

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:

!!ALSA/HDA dmesg
!!--------------

[ 0.057031] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.057031] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.057031] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[ 4.148645] idma64 idma64.2: Found Intel integrated DMA 64-bit
[ 4.148873] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 4.149370] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.149496] intel-lpss 0000:00:1e.2: enabling device (0000 -> 0002)
--
[ 4.171518] hid-multitouch 0018:04F3:30DC.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN1401:00 04F3:30DC] on i2c-ELAN1401:00
[ 4.187759] snd_hda_codec_generic hdaudioC0D0: autoconfig for Generic: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 4.187762] snd_hda_codec_generic hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.187764] snd_hda_codec_generic hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 4.187765] snd_hda_codec_generic hdaudioC0D0: mono: mono_out=0x0
[ 4.187766] snd_hda_codec_generic hdaudioC0D0: inputs:
[ 4.187768] snd_hda_codec_generic hdaudioC0D0: Mic=0x12
[ 4.189037] dw-apb-uart.2: ttyS4 at MMIO 0xb4325000 (irq = 20, base_baud = 7500000) is a 16550A
[ 4.192425] snd_hda_codec_generic hdaudioC0D2: autoconfig for Generic: line_outs=0 (0x0/0x0/0x0/0x0/0x0) type:line
[ 4.192428] snd_hda_codec_generic hdaudioC0D2: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.192431] snd_hda_codec_generic hdaudioC0D2: hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.192433] snd_hda_codec_generic hdaudioC0D2: mono: mono_out=0x0
[ 4.192435] snd_hda_codec_generic hdaudioC0D2: dig-out=0x3/0x0
[ 4.192437] snd_hda_codec_generic hdaudioC0D2: inputs:
[ 4.193563] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 4.193644] input: HDA Intel PCH HDMI as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[ 4.211071] audit: type=1400 audit(1564892483.678:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-senddoc" pid=688 comm="apparmor_parser"
--
[ 12.792369] rfkill: input handler disabled
[ 15.896114] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x202a0000
[ 16.908114] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x202a0000
[ 17.916297] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x202a0000
[ 17.916470] azx_single_wait_for_response: 18 callbacks suppressed

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Ubuntu alsa-driver Edit question
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actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

cat /etc/issue; head /etc/apt/sources.list; lsb_release -a

Thanks

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Sebastiano Moruzzi (sebastiano.moruzzi) said :
#2

# deb cdrom:[elementary OS 5.0 _Juno_ - Stable amd64 (20181016)]/ bionic contrib main non-free

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb http://it.archive.ubuntu.com/ubuntu/ bionic main restricted
# deb-src http://it.archive.ubuntu.com/ubuntu/ bionic main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb http://it.archive.ubuntu.com/ubuntu/ bionic-updates main restricted
No LSB modules are available.
Distributor ID: elementary
Description: elementary OS 5.0 Juno
Release: 5.0
Codename: juno

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

You are using ElementaryOS. This is not Ubuntu so is not supported here or any of the Ubuntu support forums. It has its own community and support networks.

I suggest you post on the ElementaryOS forum here:
https://elementaryforums.com/index.php

None of the "Ubuntu based" distributions are supported by Canonical or the Ubuntu community.

Thanks

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Provide an answer of your own, or ask Sebastiano Moruzzi for more information if necessary.

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