no sound

Asked by Hamed Amiri

hi dear
my surface pro 4 installed ubuntu 18.04 LTS
in my device driver of sound card installed my problem is no sound and in pulse showed speakers (unavailable) and headphones (plugged in) If the headphones are not inside the device, when I plug in the headphones, the sound is well broadcast from the headphones .I even deleted the sound drivers and installed them again.
I'm sorry for the bad language
thanks

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Ubuntu alsa-driver Edit question
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actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

Thanks

Revision history for this message
Hamed Amiri (hamed-devloper) said :
#2
Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.