no sound on newly built computer

Asked by j de lima on 2018-10-01

i did he first step in the troubleshooting procedure.
output of the secondstep
jm@ubuntu-jm:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2018-10-01 18:22:57-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 77.48.224.243
Connecting to www.alsa-project.org (www.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2018-10-01 18:22:57-- http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 77.48.224.243
Connecting to git.alsa-project.org (git.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.s 0 --.-KB/s alsa-info.s 28.03K --.-KB/s in 0.05s

2018-10-01 18:22:57 (553 KB/s) - ‘alsa-info.sh’ saved [28707]

ALSA Information Script v 0.4.64
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2018-10-02
Last query:
2018-10-02
Last reply:
2018-10-01

What is the output of:

~/alsa-info.sh

In a terminal, it should make a URL. If not then select to not upload it and open the resulting file in gedit and paste the text as an update

Thanks

j de lima (jdelima307-ziggo) said : #2

it is alright now.  i solved the problem using step 2.  thank you for
your concern.

On 01-10-18 18:32, actionparsnip wrote:
> Your question #674576 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/674576
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> ~/alsa-info.sh
>
> In a terminal, it should make a URL. If not then select to not upload it
> and open the resulting file in gedit and paste the text as an update
>
> Thanks
>

Please mark as solved

j de lima (jdelima307-ziggo) said : #4

Thanks actionparsnip, that solved my question.