xbuntu 18.04.1 snd-hda-intel model seems ok but no sound

Asked by kejji brahim on 2018-09-08

Hi all

i just installed xubuntu 18.04.1 on a Medion P7624 and no sound

i tested all possibilities proposed on forums but no way

in pulseaudio i see that the soud plays but nothing on speaker

on win7 i tested i have sound on speaker but not on headset.

Please help me if you can ...

my alsa test give this :

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Sat Sep 8 15:49:36 UTC 2018

!!Linux Distribution
!!------------------

Ubuntu 18.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.1 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic

!!DMI Information
!!---------------

Manufacturer: MEDION
Product Name: P7624
Product Version: To be filled by O.E.M.
Firmware Version: 0.49
Board Vendor: MEDION
Board Name: P7624

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXVIDEO:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 15
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9

!!Kernel Information
!!------------------

Kernel release: 4.15.0-33-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.15.0-33-generic
Library version: 1.1.3
Utilities version: 1.1.3

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7b00000 irq 33

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1c20 (rev 05)
 Subsystem: 17c0:10e7

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=basic position_fix=1
snd_hda_intel: probe_mask=1

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : basic,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC269VB
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0269
Subsystem Id: 0x17c010e8
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D1 D2 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=2, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC269VB Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x57 0x57]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x211: Stereo Digital
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="IEC958 Default PCM Playback Switch", index=0, device=0
  Device: name="ALC269VB Digital", type="SPDIF", device=1
  Converter: stream=5, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x07 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x08 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x8b 0x8b]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC269VB Analog", type="Audio", device=0
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x1f 0x1f]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Control: name="Beep Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x05 0x05] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x1f 0x1f]
  Connection: 5
     0x18 0x19 0x1a 0x1b 0x1d
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x03 0x0b
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Audio Mixer] wcaps 0x20010a: Mono Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00] [0x80]
  Connection: 2
     0x02 0x0b
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40000b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x03 0x03]
  Pincap 0x00000020: IN
  Pin Default 0x99a30940: [Fixed] Mic at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x4, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010014: OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x99130110: [Fixed] Speaker at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c 0x0d*
Node 0x15 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x16 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x17 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Connection: 1
     0x0f
Node 0x18 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00001734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x04a11c30: [Jack] Mic at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Connection: 1
     0x0d
Node 0x19 [Pin Complex] wcaps 0x40008b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00001724: IN Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000003c: IN OUT HP Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1b [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00000034: IN OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400000: Mono
  Pincap 0x00000020: IN
  Pin Default 0x40189e2d: [N/A] Speaker at Ext N/A
    Conn = DIN, Color = Pink
    DefAssociation = 0x2, Sequence = 0xd
  Pin-ctls: 0x20: IN
Node 0x1e [Pin Complex] wcaps 0x400381: Stereo Digital
  Pincap 0x00000014: OUT Detect
  Pin Default 0x04441120: [Jack] SPDIF Out at Ext Right
    Conn = RCA, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=25
Node 0x21 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x0421101f: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Connection: 2
     0x0c* 0x0d
Node 0x22 [Audio Selector] wcaps 0x30010b: Stereo Amp-In
  Amp-In caps: N/A
  Amp-In vals: [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00]
  Connection: 7
     0x18 0x19 0x1a 0x1b 0x1d 0x0b 0x12*
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 6
     0x18 0x19 0x1a 0x1b 0x1d 0x0b
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Sep 8 16:47 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Sep 8 16:47 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 4 Sep 8 16:48 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Sep 8 16:48 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 Sep 8 16:48 /dev/snd/pcmC0D1p
crw-rw---- 1 root audio 116, 1 Sep 8 16:47 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Sep 8 16:47 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Sep 8 16:47 .
drwxr-xr-x 3 root root 200 Sep 8 16:47 ..
lrwxrwxrwx 1 root root 12 Sep 8 16:47 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 1: ALC269VB Digital [ALC269VB Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xf7b00000 irq 33'
  Mixer name : 'Realtek ALC269VB'
  Components : 'HDA:10ec0269,17c010e8,00100100'
  Controls : 30
  Simple ctrls : 13
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 5 [16%] [-27.00dB] [on]
  Front Right: Playback 5 [16%] [-27.00dB] [on]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [12.00dB] [on]
  Front Right: Playback 31 [100%] [12.00dB] [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 31 [100%] [30.00dB] [on]
  Front Right: Capture 31 [100%] [30.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 3 [100%] [36.00dB]
  Front Right: 3 [100%] [36.00dB]
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -6525
   dbvalue.1 -6525
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Loopback Mixing'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 5
  value.1 5
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -2700
   dbvalue.1 -2700
  }
 }
 control.7 {
  iface MIXER
  name 'Mic Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.9 {
  iface MIXER
  name 'Capture Volume'
  value.0 31
  value.1 31
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -1650
   dbmax 3000
   dbvalue.0 3000
   dbvalue.1 3000
  }
 }
 control.10 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.11 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3600
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.12 {
  iface MIXER
  name 'Internal Mic Boost Volume'
  value.0 3
  value.1 3
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3600
   dbvalue.0 3600
   dbvalue.1 3600
  }
 }
 control.13 {
  iface MIXER
  name 'Beep Playback Volume'
  value.0 31
  value.1 31
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.14 {
  iface MIXER
  name 'Beep Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.15 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.16 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.17 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.18 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'IEC958 Default PCM Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface MIXER
  name 'Master Playback Volume'
  value 87
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
  }
 }
 control.21 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.22 {
  iface CARD
  name 'Mic Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.23 {
  iface CARD
  name 'Internal Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.24 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.25 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.26 {
  iface CARD
  name 'SPDIF Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.27 {
  iface PCM
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.28 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.29 {
  iface PCM
  device 1
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.30 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
pci_stub
vboxpci
vboxnetadp
vboxnetflt
vboxdrv
ccm
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
videodev
media
snd_hda_codec_realtek
snd_hda_codec_generic
arc4
iwldvm
mac80211
snd_hda_intel
snd_hda_codec
snd_hda_core
sparse_keymap
mxm_wmi
wmi_bmof
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
irqbypass
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
pcbc
aesni_intel
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
intel_rapl_perf
snd_hwdep
joydev
iwlwifi
input_leds
serio_raw
snd_pcm
snd_seq_midi
snd_seq_midi_event
cfg80211
snd_rawmidi
snd_seq
lpc_ich
nvidia_uvm
snd_seq_device
snd_timer
snd
wmi
mac_hid
mei_me
soundcore
mei
shpchp
sch_fq_codel
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
i915
nvidia_drm
nvidia_modeset
nvidia
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
psmouse
ahci
libahci
drm
ipmi_devintf
atl1c
ipmi_msghandler
video

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x99a30940
0x14 0x99130110
0x17 0x411111f0
0x18 0x04a11c30
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40189e2d
0x1e 0x04441120
0x21 0x0421101f

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

!!ALSA/HDA dmesg
!!--------------

[ 27.969377] acer_wmi: Unsupported machine has AMW0_GUID1, unable to load
[ 28.084597] snd_hda_intel 0000:00:1b.0: Probing card using HDA DKMS, version 0.201808050301~ubuntu18.04.1
[ 28.267151] iwlwifi 0000:03:00.0: loaded firmware version 18.168.6.1 op_mode iwldvm
--
[ 28.328632] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0
[ 28.405322] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC269VB: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 28.405325] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 28.405328] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 28.405330] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 28.405331] snd_hda_codec_realtek hdaudioC0D0: dig-out=0x1e/0x0
[ 28.405333] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 28.405335] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
[ 28.405338] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 28.412329] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 28.412402] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 28.441488] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20170831/nsarguments-100)

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2018-09-18
Last reply:
2018-09-10

Do you get sound in headphones in Ubuntu?

kejji brahim (bkejji) said : #2

hi thanx for your interest
i dont have any soud
in win 7 i have speaker sound but not headphones

thanx

kejji brahim (bkejji) said : #3

as a complement

the jack input for headphone is dual it is by software able to be an output analog or an output (S/P-DIF optique)
that what is explained in the tech docs :

Text in french

Sortie audio
numérique
(S/P-DIF optique)
(15)

Pour la restitution du son par un décodeur
acoustique externe via un câble optique (vendu
séparément en magasin spécialisé).
Pour la restitution du son sur des appareils stéréo
externes, tels que haut-parleurs ou casques.
Pour l’enregistrement de données à partir d’un
microphone externe.

Entrée microphone
(16)
®

Pour la restitution du son par un système
acoustique externe pour ext. Central/Caisson de
basse.

kejji brahim (bkejji) said : #4

Hi all

I just found th good description in english :
shared headphone/spdif jack

So if someone can help

thanx a lot

Hi,

Please try this procedure:

Step A):

Please copy-paste the following command into the Terminal and then press
<ENTER>:

sudo gedit /etc/modprobe.d/blacklist.conf

Using the gedit editor, please scroll down and ADD the following
configuration line into the file /etc/modprobe.d/blacklist.conf:

blacklist acer_wmi

Using the gedit editor, SAVE the change to the

/etc/modprobe.d/blacklist.conf file.

Then reboot your PC.

Step B)

1. copy-paste the following command into the Terminal:

sudo gedit /etc/modprobe.d/alsa-base.conf

2. Using the gedit editor, scroll down and ADD these lines to the end of
the /etc/modprobe.d/alsa-base.conf file:

# So you need to go into the alsa-base.conf file and then add the
following lines at the end of it.

# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=auto

3. reboot and retest sound using headphones while testing ALL audio
jacks in the front and back panel of the PC

4. In alsamixer , make sure to (again) unmute all channels and increase
the volume on all channels. In alsamixer, a channel is muted if there
is MM instead of OO at the bottom of the mixer channel.

Details: https://wiki.ubuntu.com/Audio/Alsamixer

5. If it still does not work, please try one of the following model
options instead (REPLACING auto as model option with headset-mic or laptop-amic ,
so only use ONE model option at a time between reboots):

Eee PC X101CH ALC269VB options snd-hda-intel model=headset-mic
UX21E ALC269VB options snd-hda-intel model=laptop-amic (nécessite un adaptateur jack TRRS 4 pins)

You will need to reboot and retest sound after every change to the alsa-base.conf file.
Please do not mix several model options at the same time
in the /etc/modprobe.d/alsa-base.conf file. Only one model option is
allowed between reboots.

Source: https://doc.ubuntu-fr.org/audio_intel_hda

Regards,

Mark

Please make sure to first remove the line in

 /etc/modprobe.d/alsa-base.conf

containing

model=basic position_fix=1

kejji brahim (bkejji) said : #7

hello

I just finished testing solutions proposed and unfortunately it didn't work.

I would thank you for your help and i'm waiting if someone have a solution.

regards

kejji brahim (bkejji) said : #8

hello

As a complement i want say that the sound is good on hdmi

Please if someone have a solution or something to test

thanx

Can you help with this problem?

Provide an answer of your own, or ask kejji brahim for more information if necessary.

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