"No soundcards found..." and "Dummy Output"

Asked by semih aktaƟ on 2018-05-08

I tried a lot of solution but none of them helps me.
Can someone identify the problem?
Thank you.

$ bash alsa-info.sh --stdout
/usr/sbin/alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.1ui4GucAlS/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue May 8 10:08:06 UTC 2018

!!Linux Distribution
!!------------------

Ubuntu 17.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 17.10" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 17.10" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=artful

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: X555UB
Product Version: 1.0
Firmware Version: X555UB.204
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: X555UB

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ATK3001:00/status 15
/sys/bus/acpi/devices/ATK4002:00/status 15
/sys/bus/acpi/devices/ELAN1000:00/status 15
/sys/bus/acpi/devices/INT0E0C:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXVIDEO:01/status 15
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C02:06/status 3
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/device:11/status 15
/sys/bus/acpi/devices/device:5a/status 15
/sys/bus/acpi/devices/device:6d/status 11

!!Kernel Information
!!------------------

Kernel release: 4.13.0-39-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.13.0-39-generic
Library version: 1.1.3
Utilities version: 1.1.3

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1f.3 0403: 8086:9d70 (rev 21)
 Subsystem: 1043:1ccd

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=0
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: index=-2
snd_hda_intel: enable=0,1

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 May 8 12:58 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 May 8 12:58 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:270: no soundcards found...

ARECORD

arecord: device_list:270: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
rfcomm
bnep
nls_iso8859_1
asus_nb_wmi
asus_wmi
sparse_keymap
mxm_wmi
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
uvcvideo
irqbypass
snd_soc_skl
videobuf2_vmalloc
snd_soc_skl_ipc
crct10dif_pclmul
crc32_pclmul
videobuf2_memops
arc4
snd_soc_sst_ipc
videobuf2_v4l2
ghash_clmulni_intel
pcbc
snd_soc_sst_dsp
videobuf2_core
rtl8723be
btcoexist
aesni_intel
snd_hda_ext_core
aes_x86_64
videodev
rtl8723_common
media
rtl_pci
snd_soc_sst_match
rtlwifi
crypto_simd
glue_helper
rtsx_usb_ms
joydev
memstick
cryptd
snd_soc_core
snd_compress
intel_cstate
mac80211
intel_rapl_perf
input_leds
ac97_bus
snd_pcm_dmaengine
cfg80211
serio_raw
btusb
btrtl
idma64
mei_me
virt_dma
mei
processor_thermal_device
shpchp
intel_soc_dts_iosf
intel_lpss_pci
intel_pch_thermal
elan_i2c
int3403_thermal
hci_uart
btbcm
wmi
asus_wireless
serdev
btqca
btintel
bluetooth
acpi_pad
ecdh_generic
int3402_thermal
mac_hid
int340x_thermal_zone
int3400_thermal
int3406_thermal
acpi_thermal_rel
intel_lpss_acpi
intel_lpss
tpm_crb
snd_hda_codec_hdmi
snd_hda_intel
snd_hda_codec
snd_hda_core
snd_hwdep
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
snd
soundcore
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
rtsx_usb_sdmmc
rtsx_usb
hid_generic
usbhid
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
ahci
r8169
i2c_hid
libahci
drm
mii
hid
pinctrl_sunrisepoint
pinctrl_intel
video

!!ALSA/HDA dmesg
!!--------------

[ 3.223049] ppdev: user-space parallel port driver
[ 3.346896] snd_hda_intel: probe of 0000:00:1f.3 failed with error -2
[ 3.414480] EXT4-fs (sdb2): re-mounted. Opts: errors=remount-ro
--
[ 3.998697] WARNING: CPU: 0 PID: 309 at /build/linux-6vRTpx/linux-4.13.0/kernel/memremap.c:85 memremap+0x10b/0x150
[ 3.998698] Modules linked in: kvm_intel(+) kvm uvcvideo(+) irqbypass snd_soc_skl(+) videobuf2_vmalloc snd_soc_skl_ipc crct10dif_pclmul crc32_pclmul videobuf2_memops arc4 snd_soc_sst_ipc videobuf2_v4l2 ghash_clmulni_intel pcbc snd_soc_sst_dsp videobuf2_core rtl8723be btcoexist aesni_intel snd_hda_ext_core nvidia(POE+) aes_x86_64 videodev rtl8723_common media rtl_pci snd_soc_sst_match rtlwifi crypto_simd glue_helper rtsx_usb_ms joydev memstick cryptd snd_soc_core snd_compress intel_cstate mac80211 intel_rapl_perf input_leds ac97_bus snd_pcm_dmaengine cfg80211 serio_raw btusb btrtl idma64 mei_me virt_dma mei processor_thermal_device shpchp intel_soc_dts_iosf intel_lpss_pci intel_pch_thermal elan_i2c int3403_thermal hci_uart btbcm wmi asus_wireless serdev btqca btintel bluetooth acpi_pad ecdh_generic
[ 3.998740] int3402_thermal mac_hid int340x_thermal_zone int3400_thermal int3406_thermal acpi_thermal_rel intel_lpss_acpi intel_lpss tpm_crb snd_hda_codec_hdmi snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd soundcore parport_pc ppdev lp parport ip_tables x_tables autofs4 rtsx_usb_sdmmc rtsx_usb hid_generic usbhid i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ahci r8169 i2c_hid libahci drm mii hid pinctrl_sunrisepoint pinctrl_intel video
[ 3.998772] CPU: 0 PID: 309 Comm: systemd-udevd Tainted: P OE 4.13.0-39-generic #44-Ubuntu
--
[ 3.998790] Call Trace:
[ 3.998799] skl_nhlt_init+0x8d/0xc0 [snd_soc_skl]
[ 3.998804] skl_probe+0x2c2/0x6c0 [snd_soc_skl]
[ 3.998807] local_pci_probe+0x47/0xa0
--
[ 3.998830] __pci_register_driver+0x4c/0x50
[ 3.998834] skl_driver_init+0x1e/0x1000 [snd_soc_skl]
[ 3.998837] do_one_initcall+0x52/0x19f
--
[ 7.076046] WARNING: CPU: 2 PID: 35 at /build/linux-6vRTpx/linux-4.13.0/drivers/net/wireless/realtek/rtlwifi/rtl8723be/fw.c:227 rtl8723be_fill_h2c_cmd+0x109/0x440 [rtl8723be]
[ 7.076047] Modules linked in: bnep nls_iso8859_1 asus_nb_wmi asus_wmi sparse_keymap mxm_wmi intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm uvcvideo irqbypass snd_soc_skl videobuf2_vmalloc snd_soc_skl_ipc crct10dif_pclmul crc32_pclmul videobuf2_memops arc4 snd_soc_sst_ipc videobuf2_v4l2 ghash_clmulni_intel pcbc snd_soc_sst_dsp videobuf2_core rtl8723be btcoexist aesni_intel snd_hda_ext_core aes_x86_64 videodev rtl8723_common media rtl_pci snd_soc_sst_match rtlwifi crypto_simd glue_helper rtsx_usb_ms joydev memstick cryptd snd_soc_core snd_compress intel_cstate mac80211 intel_rapl_perf input_leds ac97_bus snd_pcm_dmaengine cfg80211 serio_raw btusb btrtl idma64 mei_me virt_dma mei processor_thermal_device shpchp intel_soc_dts_iosf intel_lpss_pci intel_pch_thermal elan_i2c int3403_thermal
[ 7.076088] hci_uart btbcm wmi asus_wireless serdev btqca btintel bluetooth acpi_pad ecdh_generic int3402_thermal mac_hid int340x_thermal_zone int3400_thermal int3406_thermal acpi_thermal_rel intel_lpss_acpi intel_lpss tpm_crb snd_hda_codec_hdmi snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd soundcore parport_pc ppdev lp parport ip_tables x_tables autofs4 rtsx_usb_sdmmc rtsx_usb hid_generic usbhid i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ahci r8169 i2c_hid libahci drm mii hid pinctrl_sunrisepoint pinctrl_intel video
[ 7.076128] CPU: 2 PID: 35 Comm: kworker/2:1 Tainted: P W OE 4.13.0-39-generic #44-Ubuntu

Question information

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Status:
Expired
For:
Ubuntu alsa-driver Edit question
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Last query:
2018-05-08
Last reply:
2018-05-24

Do you have the latest BIOS?

Launchpad Janitor (janitor) said : #2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.