Sound has stopped working on my 16.04 ubuntu
I have ubuntu 16.04 working alongside with Windows 10 (dual boot), and the sound on the linux part has gone mute.
As suggested in this page: https:/
I ran the command :
wget -O alsa-info.sh http://
and the output was:
--2018-04-19 21:05:15-- http://
Resolving www.alsa-
Connecting to www.alsa-
HTTP request sent, awaiting response... 302 Found
Location: http://
--2018-04-19 21:05:15-- http://
Resolving git.alsa-
Connecting to git.alsa-
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’
alsa-info.sh [ <=> ] 28.03K 11.4KB/s in 2.5s
2018-04-19 21:05:18 (11.4 KB/s) - ‘alsa-info.sh’ saved [28707]
ALSA Information Script v 0.4.64
-------
This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.
dmesg
lspci
lsmod
aplay
amixer
alsactl
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)
See './alsa-info.sh --help' for command line options.
Automatically upload ALSA information to www.alsa-
Uploading information to www.alsa-
Your ALSA information is located at http://
Please inform the person helping you.
Thank you
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- dan
- Solved:
- Last query:
- Last reply:
Revision history for this message
|
#1 |
Did you check sound levels in alsamixer
Use cursor keys as you expect. M to un/mute and ESC to exit. Use F6 to switch the device manipulated.
Revision history for this message
|
#2 |
Thank you very much for your reply.
Yes, I checked alsamixer but it didn't help.
The current status is:
On (unmute): Master, Speaker, PCM, Mic Boost, S/PDIF 1, S/PDIF 2, S/PDIF 3 and S/PDIF 4
Mute: Headphone, S/PDIF
The auto-mute mode is disabled and the chosen card is "HDA Intel PCH" which is the only available card.
Revision history for this message
|
#3 |
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Thu Apr 19 18:05:19 UTC 2018
!!Linux Distribution
!!-----
Ubuntu 16.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: UX331UA
Product Version: 1.0
Firmware Version: UX331UA.300
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: UX331UA
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: 4.13.0-38-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.13.0-38-generic
Library version: 1.1.0
Utilities version: 1.1.0
!!Loaded ALSA modules
!!-----
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [PCH ]: HDA-Intel - HDA Intel PCH
!!PCI Soundcards installed in the system
!!-----
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
!!Advanced information - PCI Vendor/
!!-----
00:1f.3 0403: 8086:9d71 (rev 21)
Subsystem: 1043:1cd0
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : -1,-1,-
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : (null),
patch : (null),
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : -1
snoop : -1
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Realtek ALC294
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x10431cd0
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC294 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x57 0x57]
Converter: stream=1, channel=0
PCM:
rates [0x60]: 44100 48000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x00 0x00]
Converter: stream=1, channel=0
PCM:
rates [0x60]: 44100 48000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x411: Stereo
Converter: stream=0, channel=0
PCM:
rates [0x40]: 48000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x07 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Control: name="Capture Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Control: name="Capture Switch", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Device: name="ALC294 Analog", type="Audio", device=0
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x3f 0x3f]
Converter: stream=1, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x24
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x97 0x97]
Converter: stream=0, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 1
0x23
Node 0x09 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x97 0x97]
Converter: stream=0, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 1
0x22
Node 0x0a [Audio Input] wcaps 0x100711: Stereo Digital
Converter: stream=0, channel=0
SDI-Select: 0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 1
0x1f
Node 0x0b [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0d [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
Control: name="Mic Boost Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x02 0x02]
Pincap 0x00000020: IN
Pin Default 0x90a60130: [Fixed] Mic at Int N/A
Conn = Digital, Color = Unknown
DefAssociation = 0x3, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x13 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Pincap 0x00000020: IN
Pin Default 0x40000000: [N/A] Line Out at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0x0, Sequence = 0x0
Pin-ctls: 0x00:
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x14 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x00010010: OUT EAPD
EAPD 0x2: EAPD
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 1
0x02
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0001001c: OUT HP EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 3
0x02* 0x03 0x06
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x00010014: OUT EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 2
0x02* 0x03
Node 0x17 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Control: name="Speaker Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0001001c: OUT HP EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x90170110: [Fixed] Speaker at Int N/A
Conn = Analog, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x02 0x03* 0x06
Node 0x18 [Pin Complex] wcaps 0x400481: Stereo
Pincap 0x00000024: IN Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x19 [Pin Complex] wcaps 0x40048b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Pincap 0x00003724: IN Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x1a [Pin Complex] wcaps 0x40048b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Pincap 0x00003724: IN Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00: VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x00013734: IN OUT EAPD Detect
Vref caps: HIZ 50 GRD 80 100
EAPD 0x2: EAPD
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 2
0x02* 0x03
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
Pincap 0x00000020: IN
Pin Default 0x40689b2d: [N/A] Modem Line at Ext N/A
Conn = DIN, Color = Pink
DefAssociation = 0x2, Sequence = 0xd
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x1e [Pin Complex] wcaps 0x400581: Stereo
Pincap 0x00000014: OUT Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Connection: 1
0x06
Node 0x1f [Pin Complex] wcaps 0x400681: Stereo Digital
Pincap 0x00000024: IN Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D3, actual=D3
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
Processing caps: benign=0, ncoeff=130
Node 0x21 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Control: name="Headphone Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0001001c: OUT HP EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x04211020: [Jack] HP Out at Ext Right
Conn = 1/8, Color = Black
DefAssociation = 0x2, Sequence = 0x0
Pin-ctls: 0xc0: OUT HP
Unsolicited: tag=01, enabled=1
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 2
0x02* 0x03
Node 0x22 [Audio Selector] wcaps 0x300101: Stereo
Connection: 4
0x19* 0x1a 0x1b 0x12
Node 0x23 [Audio Selector] wcaps 0x300101: Stereo
Connection: 4
0x19* 0x1a 0x1b 0x13
Node 0x24 [Audio Selector] wcaps 0x300101: Stereo
Connection: 3
0x12* 0x13 0x18
Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
Codec: Intel Kabylake HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280b
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 2 Apr 19 21:04 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 10 Apr 19 21:04 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 11 Apr 19 21:04 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 4 Apr 19 21:04 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Apr 19 21:04 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 9 Apr 19 21:04 /dev/snd/pcmC0D10p
crw-rw---- 1 root audio 116, 5 Apr 19 21:04 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 6 Apr 19 21:04 /dev/snd/pcmC0D7p
crw-rw---- 1 root audio 116, 7 Apr 19 21:04 /dev/snd/pcmC0D8p
crw-rw---- 1 root audio 116, 8 Apr 19 21:04 /dev/snd/pcmC0D9p
crw-rw---- 1 root audio 116, 1 Apr 19 21:03 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Apr 19 21:03 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Apr 19 21:04 .
drwxr-xr-x 3 root root 300 Apr 19 21:04 ..
lrwxrwxrwx 1 root root 12 Apr 19 21:04 pci-0000:00:1f.3 -> ../controlC0
!!ALSA configuration files
!!-----
!!System wide config file (/etc/asound.conf)
pcm.!hdmi-remap {
type asym
playback.pcm {
type plug
slave.pcm "remap-surround51"
}
}
pcm.!remap-
type route
slave.pcm "hw:0,3"
ttable {
0.0= 1
1.1= 1
2.4= 1
3.5= 1
4.2= 1
5.3= 1
}
}
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [PCH]
Card hw:0 'PCH'/'HDA Intel PCH at 0xef228000 irq 282'
Mixer name : 'Realtek ALC294'
Components : 'HDA:10ec0294,
Controls : 51
Simple ctrls : 12
Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Speaker',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] [-65.25dB] [off]
Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'IEC958',1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',2
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',3
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',4
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 63 [100%] [30.00dB] [on]
Front Right: Capture 63 [100%] [30.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Disabled'
!!Alsactl output
!!--------------
--startcollapse--
state.PCH {
control.1 {
iface MIXER
name 'Headphone Playback Volume'
value.0 87
value.1 87
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.2 {
iface MIXER
name 'Headphone Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.3 {
iface MIXER
name 'Speaker Playback Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 -6525
dbvalue.1 -6525
}
}
control.4 {
iface MIXER
name 'Speaker Playback Switch'
value.0 false
value.1 false
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.5 {
iface MIXER
name 'Auto-Mute Mode'
value Disabled
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Disabled
item.1 Enabled
}
}
control.6 {
iface MIXER
name 'Capture Volume'
value.0 63
value.1 63
comment {
access 'read write'
type INTEGER
count 2
range '0 - 63'
dbmin -1725
dbmax 3000
dbvalue.0 3000
dbvalue.1 3000
}
}
control.7 {
iface MIXER
name 'Capture Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.8 {
iface MIXER
name 'Mic Boost Volume'
value.0 2
value.1 2
comment {
access 'read write'
type INTEGER
count 2
range '0 - 3'
dbmin 0
dbmax 3000
dbvalue.0 2000
dbvalue.1 2000
}
}
control.9 {
iface MIXER
name 'Master Playback Volume'
value 87
comment {
access 'read write'
type INTEGER
count 1
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
}
}
control.10 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.11 {
iface CARD
name 'Mic Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.12 {
iface CARD
name 'Headphone Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.13 {
iface CARD
name 'Speaker Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.14 {
iface PCM
name 'Playback Channel Map'
value.0 3
value.1 4
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.15 {
iface PCM
name 'Capture Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.16 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.17 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.18 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.19 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.20 {
iface MIXER
name 'IEC958 Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.21 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.22 {
iface CARD
name 'HDMI/DP,pcm=7 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.23 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 1
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.24 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 1
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.25 {
iface MIXER
name 'IEC958 Playback Default'
index 1
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.26 {
iface MIXER
name 'IEC958 Playback Switch'
index 1
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.27 {
iface PCM
device 7
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.28 {
iface CARD
name 'HDMI/DP,pcm=8 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.29 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 2
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.30 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 2
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.31 {
iface MIXER
name 'IEC958 Playback Default'
index 2
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.32 {
iface MIXER
name 'IEC958 Playback Switch'
index 2
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.33 {
iface PCM
device 8
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.34 {
iface CARD
name 'HDMI/DP,pcm=9 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.35 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 3
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.36 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 3
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.37 {
iface MIXER
name 'IEC958 Playback Default'
index 3
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.38 {
iface MIXER
name 'IEC958 Playback Switch'
index 3
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.39 {
iface PCM
device 9
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.40 {
iface CARD
name 'HDMI/DP,pcm=10 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.41 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 4
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.42 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 4
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.43 {
iface MIXER
name 'IEC958 Playback Default'
index 4
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.44 {
iface MIXER
name 'IEC958 Playback Switch'
index 4
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.45 {
iface PCM
device 10
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.46 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.47 {
iface PCM
device 7
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.48 {
iface PCM
device 8
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.49 {
iface PCM
device 9
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.50 {
iface PCM
device 10
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.51 {
iface MIXER
name 'PCM Playback Volume'
value.0 255
value.1 255
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 255'
tlv '00000001000000
dbmin -5100
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
ccm
rfcomm
ip6table_filter
ip6_tables
iptable_filter
ip_tables
x_tables
bnep
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
videodev
media
btusb
btrtl
snd_hda_codec_hdmi
cdc_ether
usbnet
r8152
mii
nls_iso8859_1
arc4
snd_hda_
snd_hda_
joydev
spi_pxa2xx_platform
8250_dw
hid_multitouch
iwlmvm
snd_soc_skl
snd_soc_skl_ipc
snd_soc_sst_ipc
snd_soc_sst_dsp
mac80211
snd_hda_ext_core
snd_soc_sst_match
snd_soc_core
intel_rapl
x86_pkg_
snd_compress
ac97_bus
intel_powerclamp
snd_pcm_dmaengine
snd_hda_intel
coretemp
kvm_intel
iwlwifi
kvm
cfg80211
snd_hda_codec
irqbypass
crct10dif_pclmul
snd_hda_core
rtsx_pci_ms
crc32_pclmul
memstick
snd_hwdep
ghash_clmulni_intel
pcbc
snd_pcm
snd_seq_midi
snd_seq_midi_event
aesni_intel
snd_rawmidi
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
snd_seq
intel_rapl_perf
snd_seq_device
snd_timer
hci_uart
btbcm
asus_nb_wmi
input_leds
asus_wmi
serdev
snd
serio_raw
wmi_bmof
btqca
sparse_keymap
btintel
soundcore
bluetooth
mei_me
idma64
shpchp
virt_dma
processor_
mei
intel_lpss_pci
intel_pch_thermal
ecdh_generic
intel_soc_dts_iosf
int3403_thermal
int340x_
mac_hid
intel_lpss_acpi
intel_lpss
int3400_thermal
tpm_crb
acpi_thermal_rel
acpi_als
kfifo_buf
asus_wireless
acpi_pad
industrialio
parport_pc
ppdev
lp
parport
autofs4
hid_generic
usbhid
i915
rtsx_pci_sdmmc
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
drm
ahci
rtsx_pci
libahci
wmi
i2c_hid
hid
video
pinctrl_
pinctrl_intel
!!Sysfs Files
!!-----------
/sys/class/
0x12 0x90a60130
0x13 0x40000000
0x14 0x411111f0
0x15 0x411111f0
0x16 0x411111f0
0x17 0x90170110
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40689b2d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x04211020
/sys/class/
/sys/class/
/sys/class/
/sys/class/
/sys/class/
0x05 0x18560010
0x06 0x18560010
0x07 0x18560010
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 2.673845] idma64 idma64.3: Found Intel integrated DMA 64-bit
[ 2.674006] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.674669] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-
--
[ 2.752747] hid-multitouch 0018:04F3:
[ 2.752789] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_
[ 2.771087] iwlwifi 0000:02:00.0: base HW address: d4:25:8b:2c:bc:c6
[ 2.804650] snd_hda_
[ 2.804652] snd_hda_
[ 2.804654] snd_hda_
[ 2.804655] snd_hda_
[ 2.804656] snd_hda_
[ 2.804658] snd_hda_
[ 2.812290] [drm] RC6 on
--
[ 3.036679] audit: type=1400 audit(152416104
[ 3.072683] input: HDA Intel PCH Headphone as /devices/
[ 3.072762] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
[ 3.072829] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/
[ 3.072900] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/
[ 3.072969] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/
[ 3.073051] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/
[ 3.100020] usb 1-8: new full-speed USB device number 5 using xhci_hcd
Revision history for this message
|
#4 |
Try:
killall pulseaudio; rm -r ~/.config/pulse/* ~/.pulse*
Wait 10 seconds then reboot.
Does it help
Revision history for this message
|
#5 |
Hi,
I don't know what happened, but after switching between Windows and Linux a couple of times- the sound came back!
I'm afraid it's not the end of it, because this problem has occurred several times in the past (the only thing that worked was installing Linux from the beginning)
I really appreciate your help on this matter, thank you very much
Dan