No sound - output appearing in alsamixer and speakers working with windows

mark@mark-ubuntu:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2018-03-30 20:10:36-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 77.48.224.243
Connecting to www.alsa-project.org (www.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2018-03-30 20:10:36-- http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 77.48.224.243
Connecting to git.alsa-project.org (git.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 28.03K --.-KB/s in 0.05s

2018-03-30 20:10:36 (583 KB/s) - ‘alsa-info.sh’ saved [28707]

ALSA Information Script v 0.4.64
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

Automatically upload ALSA information to www.alsa-project.org? [y/N] : Y

Your ALSA information is in /tmp/alsa-info.txt.oUsCmuhJxZ

Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=5ad913b6fb55e08da0194968f43fed4b7c8d8fe4

Please inform the person helping you.

Your Terminal output shows several muted channels in alsamixer
(including the Headphone and Mic channels)

Please run alsamixer in a Terminal.

Please use alsamixer to unmute (using M key) and increase volume to 100%
on ALL channels.

Also make sure to disable "Auto-mute mode" and to enable "loop-back mixing" in alsamixer.

Then test all audio jacks at the front and the back of your PC.

Please test sound output using both speakers and headphones...