Sound Troubleshooting

Asked by Gary Deschaines on 2018-02-14

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue Feb 13 23:45:53 UTC 2018

!!Linux Distribution
!!------------------

Ubuntu 14.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: ASUSTeK Computer Inc.
Product Name: K50IJ
Product Version: 1.0
Firmware Version: 217
Board Vendor: ASUSTeK Computer Inc.
Board Name: K50IJ

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0303:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SYN0A06:00/status 15

!!Kernel Information
!!------------------

Kernel release: 4.4.0-112-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-112-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfe9f4000 irq 29

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:293e (rev 03)
 Subsystem: 1111:1043

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: VIA VT1708S
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x11060397
Subsystem Id: 0x10431111
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
GPIO: io=1, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x10 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="VT1708S Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=5, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x11 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x2a 0x2a]
  Converter: stream=0, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x12 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x13 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="VT1708S Analog", type="Audio", device=0
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x13 0x13]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x17
Node 0x14 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x8b 0x8b]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x1e
Node 0x15 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x16 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In
  Control: name="Internal Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Control: name="Internal Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x17 0x17] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 7
     0x10 0x1f 0x1a 0x1b 0x1e 0x1d 0x25
Node 0x17 [Audio Selector] wcaps 0x300501: Stereo
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 6
     0x1f 0x1a* 0x1b 0x1e 0x1d 0x16
Node 0x18 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x11
Node 0x19 [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x410110f2: [N/A] Line Out at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x2
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x18
Node 0x1a [Pin Complex] wcaps 0x400581: Stereo
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Pincap 0x00002334: IN OUT Detect
    Vref caps: HIZ 50 100
  Pin Default 0x01a19038: [Jack] Mic at Ext Rear
    Conn = 1/8, Color = Pink
    DefAssociation = 0x3, Sequence = 0x8
  Pin-ctls: 0x21: IN VREF_50
  Unsolicited: tag=02, enabled=1
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x26
Node 0x1b [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00002334: IN OUT Detect
    Vref caps: HIZ 50 100
  Pin Default 0x418130f9: [N/A] Line In at Ext Rear
    Conn = 1/8, Color = Blue
    DefAssociation = 0xf, Sequence = 0x9
  Pin-ctls: 0x00: VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x18
Node 0x1c [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x90070110: [Fixed] Line Out at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x16
Node 0x1d [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0000233c: IN OUT HP Detect
    Vref caps: HIZ 50 100
  Pin Default 0x0121401f: [Jack] HP Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0xc0: OUT HP VREF_HIZ
  Unsolicited: tag=01, enabled=1
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 2
     0x16 0x25*
Node 0x1e [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000233c: IN OUT HP Detect
    Vref caps: HIZ 50 100
  Pin Default 0x90a7013e: [Fixed] Mic at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x3, Sequence = 0xe
    Misc = NO_PRESENCE
  Pin-ctls: 0x21: IN VREF_50
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 2
     0x16* 0x25
Node 0x1f [Pin Complex] wcaps 0x400401: Stereo
  Pincap 0x00000020: IN
  Pin Default 0x593701f7: [N/A] CD at Int ATAPI
    Conn = Analog, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x7
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x20 [Pin Complex] wcaps 0x400701: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x474411f0: [N/A] SPDIF Out at Ext Rear Panel
    Conn = RCA, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x12
Node 0x21 [Pin Complex] wcaps 0x400701: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x474411f0: [N/A] SPDIF Out at Ext Rear Panel
    Conn = RCA, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x15
Node 0x22 [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x410160f1: [N/A] Line Out at Ext Rear
    Conn = 1/8, Color = Orange
    DefAssociation = 0xf, Sequence = 0x1
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x26
Node 0x23 [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x410120f4: [N/A] Line Out at Ext Rear
    Conn = 1/8, Color = Grey
    DefAssociation = 0xf, Sequence = 0x4
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x27
Node 0x24 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x2a 0x2a]
  Converter: stream=0, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x25 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="VT1708S Alt Analog", type="Audio", device=2
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x1f 0x1f]
  Converter: stream=5, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x26 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x24
Node 0x27 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
  Connection: 1
     0x25
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 2 Feb 13 17:42 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 6 Feb 13 17:42 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 4 Feb 13 17:44 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 3 Feb 13 17:43 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 5 Feb 13 17:42 /dev/snd/pcmC0D2p
crw-rw----+ 1 root audio 116, 1 Feb 13 17:42 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Feb 13 17:42 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Feb 13 17:42 .
drwxr-xr-x 3 root root 200 Feb 13 17:42 ..
lrwxrwxrwx 1 root root 12 Feb 13 17:42 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: VT1708S Alt Analog [VT1708S Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Intel]

Card hw:0 'Intel'/'HDA Intel at 0xfe9f4000 irq 29'
  Mixer name : 'VIA VT1708S'
  Components : 'HDA:11060397,10431111,00100000'
  Controls : 27
  Simple ctrls : 14
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 42
  Mono: Playback 31 [74%] [-16.50dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 42
  Mono:
  Front Left: Playback 42 [100%] [0.00dB] [on]
  Front Right: Playback 42 [100%] [0.00dB] [on]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 42
  Mono:
  Front Left: Playback 0 [0%] [-63.00dB] [off]
  Front Right: Playback 0 [0%] [-63.00dB] [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 3 [100%] [30.75dB]
  Front Right: 3 [100%] [30.75dB]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 19 [61%] [12.00dB] [on]
  Front Right: Capture 19 [61%] [12.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Digital',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 120
  Front Left: Capture 60 [50%] [0.00dB]
  Front Right: Capture 60 [50%] [0.00dB]
Simple mixer control 'Dynamic Power-Control',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Independent HP',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Internal Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'

!!Alsactl output
!!--------------

--startcollapse--
state.Intel {
 control.1 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 42'
   dbmin -6300
   dbmax 0
   dbvalue.0 -6300
   dbvalue.1 -6300
  }
 }
 control.2 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 42
  value.1 42
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 42'
   dbmin -6300
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Independent HP'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Loopback Mixing'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.7 {
  iface MIXER
  name 'Internal Mic Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.8 {
  iface MIXER
  name 'Internal Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.9 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.10 {
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.11 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.12 {
  iface MIXER
  name 'Capture Volume'
  value.0 19
  value.1 19
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -1650
   dbmax 3000
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.13 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.14 {
  iface MIXER
  name 'Internal Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3075
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.15 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 3
  value.1 3
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3075
   dbvalue.0 3075
   dbvalue.1 3075
  }
 }
 control.16 {
  iface MIXER
  name 'Master Playback Volume'
  value 31
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 42'
   dbmin -6300
   dbmax 0
   dbvalue.0 -1650
  }
 }
 control.17 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.18 {
  iface CARD
  name 'Internal Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.19 {
  iface CARD
  name 'Mic Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.21 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.22 {
  iface MIXER
  name 'Dynamic Power-Control'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.23 {
  iface PCM
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.24 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.25 {
  iface PCM
  device 2
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.26 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.27 {
  iface MIXER
  name 'Digital Capture Volume'
  value.0 60
  value.1 60
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 120'
   tlv '0000000100000008fffff44800000032'
   dbmin -3000
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
drbg
ansi_cprng
ctr
ccm
bnep
rfcomm
bluetooth
binfmt_misc
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
v4l2_common
videodev
media
joydev
snd_hda_codec_via
snd_hda_codec_generic
snd_hda_intel
arc4
snd_hda_codec
snd_hda_core
snd_hwdep
ath9k
snd_pcm
ath9k_common
snd_seq_midi
snd_seq_midi_event
ath9k_hw
snd_rawmidi
ath
snd_seq
mac80211
snd_seq_device
cfg80211
coretemp
snd_timer
lpc_ich
snd
input_leds
serio_raw
soundcore
asus_laptop
sparse_keymap
input_polldev
shpchp
mac_hid
parport_pc
ppdev
lp
parport
hid_generic
usbhid
hid
psmouse
ahci
libahci
atl1e
i915
i2c_algo_bit
drm_kms_helper
fjes
syscopyarea
sysfillrect
video
sysimgblt
fb_sys_fops
drm

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x19 0x410110f2
0x1a 0x01a19038
0x1b 0x418130f9
0x1c 0x90070110
0x1d 0x0121401f
0x1e 0x90a7013e
0x1f 0x593701f7
0x20 0x474411f0
0x21 0x474411f0
0x22 0x410160f1
0x23 0x410120f4

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

!!ALSA/HDA dmesg
!!--------------

[ 19.598131] ieee80211 phy0: Atheros AR9285 Rev:2 mem=0xffffc90000880000, irq=17
[ 19.716784] snd_hda_codec_via hdaudioC0D0: autoconfig for VT1708S: line_outs=1 (0x1c/0x0/0x0/0x0/0x0) type:speaker
[ 19.716790] snd_hda_codec_via hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 19.716793] snd_hda_codec_via hdaudioC0D0: hp_outs=1 (0x1d/0x0/0x0/0x0/0x0)
[ 19.716795] snd_hda_codec_via hdaudioC0D0: mono: mono_out=0x0
[ 19.716797] snd_hda_codec_via hdaudioC0D0: inputs:
[ 19.716800] snd_hda_codec_via hdaudioC0D0: Internal Mic=0x1e
[ 19.716803] snd_hda_codec_via hdaudioC0D0: Mic=0x1a
[ 19.724680] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
[ 19.724800] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input17
[ 20.951441] media: Linux media interface: v0.10

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Gary Deschaines
Solved:
2018-02-14
Last query:
2018-02-14
Last reply:
2018-02-14

What is the sound issue, please ? Without this the above information is useless

Gary Deschaines (garyed) said : #2

Thought I had a sound driver problem, but it turned out to be a faulty headphone cable. The ALSA info was provided above as I was simply following trouble shooting step 3 at https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/664373 when I discovered the intermittent fault with the headphone cable by time I reached step 4.