Internal speaker and microphone doesn't work, headphones work perfectly

Asked by Vítek

Hello,
 I have problem with my laptop speakers and microphone on HP 250 G6. Internal speakers and microphone doesn't work, but headphones works perfectly. I tryed this manual https://ubuntuforums.org/showthread.php?t=1467307&page=3 , but this doesn't work for me (this solution is more than five years old and i have newer sound card). I post my computer configuration http://www.alsa-project.org/db/?f=61d0b6cd3085b41352ea04ad6578e40e08dc5983 . Can you help me please?

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actionparsnip (andrew-woodhead666) said :
#1

If you run:

alsamixer

Are all levels cranked and unmuted? Use F6 to change the device manipulated, M to un/mute and ESC to exit. Use cursor keys as you expect

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Vítek (centrak) said :
#2

Yes, I did all of them. There is the screenshot of alsamixer https://ibb.co/ks2Yy7 and from Sound config https://ibb.co/gqJvBS...

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actionparsnip (andrew-woodhead666) said :
#3

If you comment out:

opinions snd_hda_intel model=3stack-dig

In /etc/modprobe.d/alsa-base.conf

(don't remove it so we can add it back in later) and reboot do you lose all sound?

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Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.