sound Card Not Working: Tried everything from ubuntu troubleshooting documentation . Not working

Asked by Anurag

ashahi@ashahi-E200HA:~$ killall pulseaudio
ashahi@ashahi-E200HA:~$ rm -r ~/.config/pulse/*
ashahi@ashahi-E200HA:~$ rm -r ~/.pulse*
rm: cannot remove '/home/ashahi/.pulse*': No such file or directory
ashahi@ashahi-E200HA:~$ pulseaudio -k
E: [pulseaudio] main.c: Failed to kill daemon: No such process
ashahi@ashahi-E200HA:~$ sudo pulseaudio -k
[sudo] password for ashahi:
E: [pulseaudio] core-util.c: Home directory not accessible: Permission denied
E: [pulseaudio] main.c: Failed to kill daemon: No such file or directory
ashahi@ashahi-E200HA:~$ killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*
pulseaudio: no process found
rm: cannot remove '/home/ashahi/.config/pulse/*': No such file or directory
rm: cannot remove '/home/ashahi/.pulse*': No such file or directory
ashahi@ashahi-E200HA:~$ pulseaudio -k
E: [pulseaudio] main.c: Failed to kill daemon: No such process
ashahi@ashahi-E200HA:~$ killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*
pulseaudio: no process found
rm: cannot remove '/home/ashahi/.config/pulse/*': No such file or directory
rm: cannot remove '/home/ashahi/.pulse*': No such file or directory
ashahi@ashahi-E200HA:~$ annot remove '/home/ashahi/.config/pulse/*': No such file or directory
No command 'annot' found, did you mean:
 Command 'anno' from package 'mmh' (universe)
 Command 'anno' from package 'mailutils-mh' (universe)
 Command 'anno' from package 'nmh' (universe)
annot: command not found
ashahi@ashahi-E200HA:~$ sudo apt-get update;sudo apt-get dist-upgrade; sudo apt-get install pavucontrol linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop linux-image-`uname -r` libasound2; sudo apt-get -y --reinstall install linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop linux-image-`uname -r` libasound2; killall pulseaudio; rm -r ~/.pulse*; ubuntu-support-status; sudo usermod -aG `cat /etc/group | grep -e '^pulse:' -e '^audio:' -e '^pulse-access:' -e '^pulse-rt:' -e '^video:' | awk -F: '{print $1}' | tr '\n' ',' | sed 's:,$::g'` `whoami`
Hit:1 http://us.archive.ubuntu.com/ubuntu artful InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu artful-updates InRelease [78.6 kB]
Get:3 http://security.ubuntu.com/ubuntu artful-security InRelease [76.7 kB]
Hit:4 http://us.archive.ubuntu.com/ubuntu artful-backports InRelease
Fetched 155 kB in 1s (89.1 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Reading package lists... Done
Building dependency tree
Reading state information... Done
alsa-base is already the newest version (1.0.25+dfsg-0ubuntu5).
alsa-utils is already the newest version (1.1.3-1ubuntu1).
libasound2 is already the newest version (1.1.3-5).
linux-image-4.13.0-16-generic is already the newest version (4.13.0-16.19).
linux-sound-base is already the newest version (1.0.25+dfsg-0ubuntu5).
lightdm is already the newest version (1.24.0-0ubuntu1).
pavucontrol is already the newest version (3.0-3.1).
ubuntu-desktop is already the newest version (1.404.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 7 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/22.5 MB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 138903 files and directories currently installed.)
Preparing to unpack .../0-lightdm_1.24.0-0ubuntu1_amd64.deb ...
Unpacking lightdm (1.24.0-0ubuntu1) over (1.24.0-0ubuntu1) ...
Preparing to unpack .../1-alsa-base_1.0.25+dfsg-0ubuntu5_all.deb ...
Unpacking alsa-base (1.0.25+dfsg-0ubuntu5) over (1.0.25+dfsg-0ubuntu5) ...
Preparing to unpack .../2-alsa-utils_1.1.3-1ubuntu1_amd64.deb ...
Unpacking alsa-utils (1.1.3-1ubuntu1) over (1.1.3-1ubuntu1) ...
Preparing to unpack .../3-libasound2_1.1.3-5_amd64.deb ...
Unpacking libasound2:amd64 (1.1.3-5) over (1.1.3-5) ...
Preparing to unpack .../4-linux-image-4.13.0-16-generic_4.13.0-16.19_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
Done.
Unpacking linux-image-4.13.0-16-generic (4.13.0-16.19) over (4.13.0-16.19) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
Preparing to unpack .../5-linux-sound-base_1.0.25+dfsg-0ubuntu5_all.deb ...
Unpacking linux-sound-base (1.0.25+dfsg-0ubuntu5) over (1.0.25+dfsg-0ubuntu5) ...
Preparing to unpack .../6-ubuntu-desktop_1.404.1_amd64.deb ...
Unpacking ubuntu-desktop (1.404.1) over (1.404.1) ...
Setting up linux-sound-base (1.0.25+dfsg-0ubuntu5) ...
Setting up linux-image-4.13.0-16-generic (4.13.0-16.19) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Not updating initrd symbolic links since we are being updated/reinstalled
(4.13.0-16.19 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled
(4.13.0-16.19 was configured last, according to dpkg)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
update-initramfs: Generating /boot/initrd.img-4.13.0-16-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.13.0-16-generic /boot/vmlinuz-4.13.0-16-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported.
Found linux image: /boot/vmlinuz-4.13.0-16-generic
Found initrd image: /boot/initrd.img-4.13.0-16-generic
Adding boot menu entry for EFI firmware configuration
done
Processing triggers for ureadahead (0.100.0-20) ...
Setting up alsa-base (1.0.25+dfsg-0ubuntu5) ...
Setting up libasound2:amd64 (1.1.3-5) ...
Processing triggers for libc-bin (2.26-0ubuntu2) ...
Setting up alsa-utils (1.1.3-1ubuntu1) ...
Setting up ubuntu-desktop (1.404.1) ...
Processing triggers for systemd (234-2ubuntu12.1) ...
Setting up lightdm (1.24.0-0ubuntu1) ...
Processing triggers for man-db (2.7.6.1-2) ...
Processing triggers for dbus (1.10.22-1ubuntu1) ...
pulseaudio: no process found
rm: cannot remove '/home/ashahi/.pulse*': No such file or directory
Support status summary of 'ashahi-E200HA':

You have 1617 packages (93.6%) supported until July 2018 (9m)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 110 packages (6.4%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
ashahi@ashahi-E200HA:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2017-11-14 17:49:11-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 77.48.224.243
Connecting to www.alsa-project.org (www.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2017-11-14 17:49:12-- http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 77.48.224.243
Connecting to git.alsa-project.org (git.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 28.03K 116KB/s in 0.2s

2017-11-14 17:49:13 (116 KB/s) - ‘alsa-info.sh’ saved [28707]

ALSA Information Script v 0.4.64
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

cat: '/sys/module/snd_soc_sst_byt_cht_nocodec/parameters/*': No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=dfab2264db4ff564edf1fffd6600d51ddbb0ecb5

Please inform the person helping you.

Question information

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For:
Ubuntu alsa-driver Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Can you help with this problem?

Provide an answer of your own, or ask Anurag for more information if necessary.

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