Codec and Mixer: Analog Devices AD1984A - Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] not working on HP compaq 6735s in Ubuntu 8.10

You'll need to provide the exact model of the laptop and the Kubuntu version you're using.

Also, use a service like http://p.bubash.org to paste the content of the command:

(write this on the terminal) lspci

Then get back to us.

Hi,

In order to gather essential troubleshooting information about your sound card, please follow this 4-step-procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

aplay -l
cat /dev/sndstat
lspci -nn
lsmod | grep snd
cat /proc/asound/card*/codec* | grep Codec
grep audio /etc/group

Step 3: Please post results (copy/paste terminal output from each command) on this thread

Step 4: Please provide us with the exact model and make of laptop that you are using and post it on this thread

=======================================================================================

Please also read the following pages

http://doc.ubuntu-fr.org/audio_intel_hda (check for correct /etc/modprobe.d/alsa-base options at bottom of this page)
https://help.ubuntu.com/community/SoundTroubleshooting

for some initial suggestions.

You should add the following string to the /etc/modprobe.d/alsa-base file

options snd-hda-intel model=YOUR_MODEL

Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at

http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-intrepid.git;a=blob_plain;f=Documentation/sound/alsa/ALSA-Configuration.txt

In your case, I think YOUR_MODEL should be replaced with auto or acer-aspire

If you do not know your codec chip name, you can execute the following Terminal command to find out:

cat /proc/asound/card*/codec* | grep Codec

Make sure to set all channels to high volume levels in alsamixer EXCEPT for "external amplifier".

If the output of the command

grep audio /etc/group

looks like this:

audio:x:81

or like this:

audio:x:81:pulse

Then replace that audio line with something like this:

audio:x:81:<your login name>

where <your login name> is the username you use to log into Ubuntu

Kind regards,

Mark

Hi,

The make and model of my laptop is as follows:
HP compaq 6735s

The results of the terminal commands are posted below. Thanks so much for your help.

**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Sound Driver:3.8.1a-980706 (ALSA v1.0.17 emulation code)
Kernel: Linux jose-laptop 2.6.27-7-generic #1 SMP Fri Oct 24 06:42:44 UTC 2008 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA ATI SB at 0x94400000 irq 16

Audio devices:
0: AD198x Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Analog Devices AD1984A

00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600]
00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx) [1022:9602]
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607]
00:09.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4) [1022:9608]
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3a)
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration [1022:1300] (rev 40)
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Address Map [1022:1301]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h DRAM Controller [1022:1302]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control [1022:1303]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Link Control [1022:1304]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612]
02:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. Device [11ab:4357] (rev 10)
06:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)

snd_hda_intel 381488 1
snd_pcm_oss 46848 0
snd_mixer_oss 22784 1 snd_pcm_oss
snd_pcm 83204 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 10884 0
snd_seq_oss 38528 0
snd_seq_midi 14336 0
snd_rawmidi 29824 1 snd_seq_midi
snd_seq_midi_event 15232 2 snd_seq_oss,snd_seq_midi
snd_seq 57776 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29960 2 snd_pcm,snd_seq
snd_seq_device 15116 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 63268 11 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15328 1 snd
snd_page_alloc 16136 2 snd_hda_intel,snd_pcm

Codec: Analog Devices AD1984A
Codec: LSI ID 1040

audio:x:29:pulse

I hope to God this helps. Please give me further commands as soon as you can. Thanks heaps!

Hi,

Please try this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

sudo gedit /etc/modprobe.d/alsa-base

# Add the following line at the end of the alsa-base file:

options snd-hda-intel model=mobile

sudo gedit /etc/modprobe.d/options

# Add the following line at the end of the options file:

options snd-hda-intel model=mobile

Reboot pc and retest sound.

If this does not work, please try one of the other models:

You can replace model=mobile with model=laptop or one of the others here:

 AD1884A / AD1883 / AD1984A / AD1984B
   desktop 3-stack desktop (default)
   laptop laptop with HP jack sensing
   mobile mobile devices with HP jack sensing
   thinkpad Lenovo Thinkpad X300

Regards,

Mark

It seems it has worked!!

Thanks so much guys!!

Thanks guys,
I too have the same laptop and had the same problem.
Problem is fixed but the volume is too low.
Can i get some tips for getting louder volume.

regards,

Thanks.. i have an hp 6535b with the same sound card, and the first solution helped me. thanks!

Hi,

PLEASE could someone help me? I am losing my mind!

I have a HP 6735s laptop and I am struggling with the sound. It plays fine through my speakers, but it has no headphone jack sense. (speakers stay on)

I looked at 'http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-intrepid.git;a=blob_plain;f=Documentation/sound/alsa/ALSA-Configuration.txt' and they do not seem to have the module name for my codec

Codec: Analog Devices ID 194a
Codec: Generic 11c1 ID 1040

I have tried

options snd-hda-intel model=mobile
options snd-hda-intel model=hp
options snd-hda-intel model=laptop

but the speakers still stay on.

I have only got Master and PCM controls in my volume control (alsamixer). I suspect I should also have headphones, mic, line etc?

Also, is it ok that I add these commands (options snd-hda-intel model=mobile) using nano rather than gedit?

If anyone can help me with this I would be extremely grateful.

Hi ZachariaFire,

This thread is already set to status "solved". Please create a separate thread for your question.

Thanks,

Regards,

Mark