Ubuntu
alsa-driver package

Skype webcam audio not working since 17.04 upgrade

Asked by trigeek

Since upgrading my Xubuntu desktop to 17.04 a week ago my Webcam C310 mic is no longer recognized by Skype, either the old or the Skype for Linux Beta versions. A headset does work, however.

The output of alsa-info.sh is at
http://www.alsa-project.org/db/?f=5d9c17c9ad8bd0ec6ebb9d145471953ea7c930d2

lsusb:
Bus 001 Device 004: ID 046d:081b Logitech, Inc. Webcam C310

lspci|grep -i audio:
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01)
My desktop is an HP Pavilion p7-1247c with 64 bit AMD cpu.

uname -a:
Linux civet 4.10.0-19-generic #21-Ubuntu SMP Thu Apr 6 17:04:57 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -r
Release: 17.04

Strangely, my old 32 bit Dell, which I upgraded to Lubuntu 17.04, does work with Skype.

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trigeek (kjaspan) said : 		#1

I reran tests with both the HP and my old 32 bit Dell, using the Webcams C310 and E2500. Here are the results:
Dell (32 bit with Lubuntu 17.04):
Neither webcam works.
Dell with Windows 10:
Both webcams work.
HP Pavilion (64 bit with Xubuntu 17.04):
Neither webcam works in Skype, though the microphone is clearly detecting my voice, as shown on Pulse Audio Volume Control.
HP with Windows 10:
Both webcams work.

Revision history for this message
trigeek (kjaspan) said : 		#2

Webcam C310 works with Xubuntu 16.04.2 on my HP.

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Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.