Ubuntu
alsa-driver package

no sound on laptop with Ubuntu 8.10

Asked by Ribbie

First, I'm pretty new to Ubuntu.
The problem is that sound on my Gateway Solo laptop worked fine with previous installation of Windows XP Professional but since installing Ubuntu, I have not been able to get sound to work at all. Sometimes the icon is crossed out with a red X and sometimes it appears, but in either case, there is no sound - even when the sound mixer is at its highest.
If anyone can help, I would be grateful.

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Tom (tom6) said : 		#1

Hopefully it's just one of the many sound channels that has somehow got itself muted or turned right down low. Right-click on the speaker icon by the clock and "Open Volume Control". In the mixer click on the preferences button and add in a few channels at a time to make sure that likely ones aren't muted and try nudging the various levels up quite a lot

Good luck and regards from
Tom :)

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Hi,

If Tom's suggestion does not help, then please try the following PulseAudio configuration guide:

http://ubuntuforums.org/showthread.php?t=789578

If the PulseAudio procedure does not solve the audio issue, then please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy-paste each line into the Terminal and then hit <enter> after each line)

lspci -nn
lsmod | grep snd
aplay -l
find /lib/modules/`uname -r` | grep snd
uname -a
cat /proc/asound/modules

Step 3: Post results (cut/paste terminal output from each command) here

Regards,

Mark

Revision history for this message
Ribbie (ribbie) said : 		#3

Thanks Tom for your suggestion. I wish it was as easy as that :-)

Mark: I followed the instructions on the link - this is what I received after following through parts A and C and then following instructions in appendix A:

**** List of PLAYBACK Hardware Devices ****
card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: AudioPCI [Ensoniq AudioPCI], device 1: ES1371/2 [ES1371 DAC1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
***@****-laptop:~$ pkill pulseaudio; sleep 2; pulseaudio -vv
I: main.c: PolicyKit refuses acquire-high-priority privilige.
I: main.c: Called SUID root and real-time/high-priority scheduling was requested in the configuration. However, we lack the necessary priviliges:
I: main.c: We are not in group 'pulse-rt' and PolicyKit refuse to grant us priviliges. Dropping SUID again.
I: main.c: For enabling real-time scheduling please acquire the appropriate PolicyKit priviliges, or become a member of 'pulse-rt', or increase the RLIMIT_NICE/RLIMIT_RTPRIO resource limits for this user.
I: main.c: Note that real-time/high-priority scheduling is NOT normally required. If you experience crackling or other sound anomalies, consider one or more of the above solutions.
I: main.c: High-priority scheduling enabled in configuration but now allowed by policy. Disabling forcibly.
W: ltdl-bind-now.c: Failed to find original dlopen loader.
W: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
W: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: main.c: This is PulseAudio 0.9.10
I: main.c: Page size is 4096 bytes
I: main.c: Dude, your kernel stinks! The chef's recommendation today is Linux with high-resolution timers enabled!
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-hal-detect.so': success
I: module-hal-detect.c: Trying capability alsa
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_timer
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_sequencer
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_1102_8938_sound_card_0_alsa_playback_1
D: module-hal-detect.c: Loading module-alsa-sink with arguments 'device_id=0 sink_name=alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0'
D: alsa-util.c: Trying front:0...
I: module-alsa-sink.c: Successfully opened device front:0.
I: module-alsa-sink.c: Successfully enabled mmap() mode.
ALSA lib control.c:909:(snd_ctl_open_noupdate) Invalid CTL front:0
I: alsa-util.c: Unable to attach to mixer front:0: No such file or directory
I: alsa-util.c: Successfully attached to mixer 'hw:0'
I: alsa-util.c: Using mixer control "Master".
I: sink.c: Created sink 0 "alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0" with sample spec "s16le 2ch 44100Hz"
I: source.c: Created source 0 "alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0.monitor" with sample spec "s16le 2ch 44100Hz"
I: module-alsa-sink.c: Using 8 fragments of size 1760 bytes.
I: alsa-util.c: All 2 channels can be mapped to mixer channels. Using hardware volume control.
D: module-alsa-sink.c: Thread starting up
D: rtpoll.c: Acquired POSIX realtime signal SIGRTMIN+29
I: module-alsa-sink.c: Starting playback.
I: module.c: Loaded "module-alsa-sink" (index: #0; argument: "device_id=0 sink_name=alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0").
D: module-hal-detect.c: Loading module-alsa-source with arguments 'device_id=0 source_name=alsa_input.pci_1102_8938_sound_card_0_alsa_capture_0'
D: alsa-util.c: Trying front:0...
W: alsa-util.c: Device front:0 doesn't support 44100 Hz, changed to 44099 Hz.
I: module-alsa-source.c: Successfully opened device front:0.
I: module-alsa-source.c: Successfully enabled mmap() mode.
ALSA lib control.c:909:(snd_ctl_open_noupdate) Invalid CTL front:0
I: alsa-util.c: Unable to attach to mixer front:0: No such file or directory
I: alsa-util.c: Successfully attached to mixer 'hw:0'
I: alsa-util.c: Using mixer control "Capture".
I: source.c: Created source 1 "alsa_input.pci_1102_8938_sound_card_0_alsa_capture_0" with sample spec "s16le 2ch 44100Hz"
I: module-alsa-source.c: Using 8 fragments of size 1760 bytes.
I: alsa-util.c: All 2 channels can be mapped to mixer channels. Using hardware volume control.
D: module-alsa-source.c: Thread starting up
D: rtpoll.c: Acquired POSIX realtime signal SIGRTMIN+28
I: module.c: Loaded "module-alsa-source" (index: #1; argument: "device_id=0 source_name=alsa_input.pci_1102_8938_sound_card_0_alsa_capture_0").
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_1102_8938_sound_card_0_alsa_midi_0
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_1102_8938_sound_card_0_alsa_control__1
I: module-hal-detect.c: Loaded 2 modules.
I: module.c: Loaded "module-hal-detect" (index: #2; argument: "").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-esound-protocol-unix.so': success
I: module.c: Loaded "module-esound-protocol-unix" (index: #3; argument: "").
I: protocol-native.c: loading cookie from disk.
I: module.c: Loaded "module-native-protocol-unix" (index: #4; argument: "").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-gconf.so': success
I: module.c: Loaded "module-gconf" (index: #5; argument: "").
I: module.c: Loaded "module-volume-restore" (index: #6; argument: "").
D: module-default-device-restore.c: Restored default sink 'alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0'.
D: module-default-device-restore.c: No previous default source setting, ignoring.
I: module.c: Loaded "module-default-device-restore" (index: #7; argument: "").
I: module.c: Loaded "module-rescue-streams" (index: #8; argument: "").
D: module-suspend-on-idle.c: Sink alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0 becomes idle.
D: module-suspend-on-idle.c: Source alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0.monitor becomes idle.
D: module-suspend-on-idle.c: Source alsa_input.pci_1102_8938_sound_card_0_alsa_capture_0 becomes idle.
I: module.c: Loaded "module-suspend-on-idle" (index: #9; argument: "").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-x11-publish.so': success
D: module-x11-publish.c: using already loaded auth cookie.
I: module.c: Loaded "module-x11-publish" (index: #10; argument: "").
I: main.c: Daemon startup complete.
D: module-hal-detect.c: dbus: interface=org.freedesktop.DBus, path=/org/freedesktop/DBus, member=NameAcquired
I: module-suspend-on-idle.c: Source alsa_input.pci_1102_8938_sound_card_0_alsa_capture_0 idle for too long, suspending ...
I: module-alsa-source.c: Device suspended...
I: module-suspend-on-idle.c: Source alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0.monitor idle for too long, suspending ...
I: module-suspend-on-idle.c: Sink alsa_output.pci_1102_8938_sound_card_0_alsa_playback_0 idle for too long, suspending ...
I: module-alsa-sink.c: Device suspended...

This is what I got after following your instructions:

$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge [8086:7190] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge [8086:7191] (rev 03)
00:07.0 ISA bridge [0601]: Intel Corporation 82371AB/EB/MB PIIX4 ISA [8086:7110] (rev 02)
00:07.1 IDE interface [0101]: Intel Corporation 82371AB/EB/MB PIIX4 IDE [8086:7111] (rev 01)
00:07.2 USB Controller [0c03]: Intel Corporation 82371AB/EB/MB PIIX4 USB [8086:7112] (rev 01)
00:07.3 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ACPI [8086:7113] (rev 03)
00:08.0 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
00:08.1 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
00:09.0 Multimedia audio controller [0401]: Creative Labs Ectiva EV1938 [1102:8938]
00:0a.0 Communication controller [0780]: Agere Systems WinModem 56k [11c1:0448] (rev 01)
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Rage Mobility P/M AGP 2x [1002:4c4d] (rev 64)
06:00.0 Network controller [0280]: RaLink RT2561/RT61 802.11g PCI [1814:0301]

$ lsmod | grep snd
snd_ens1371 30880 3
gameport 19468 1 snd_ens1371
snd_ac97_codec 111652 1 snd_ens1371
ac97_bus 9856 1 snd_ac97_codec
snd_pcm_oss 46848 0
snd_mixer_oss 22784 1 snd_pcm_oss
snd_pcm 83204 3 snd_ens1371,snd_ac97_codec,snd_pcm_oss
snd_seq_dummy 10884 0
snd_seq_oss 38528 0
snd_seq_midi 14336 0
snd_rawmidi 29824 2 snd_ens1371,snd_seq_midi
snd_seq_midi_event 15232 2 snd_seq_oss,snd_seq_midi
snd_seq 57776 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29960 2 snd_pcm,snd_seq
snd_seq_device 15116 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 63268 16 snd_ens1371,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15328 1 snd
snd_page_alloc 16136 1 snd_pcm

$ aplay -|
> find/lib/modules/`uname -r` | grep snd
 bash: find/lib/modules/2.6.27-11-generic: No such file or directory
uname -a
cat/proc/asound/modules
Playing raw data 'stdin' : Unsigned 8 bit, Rate 8000 Hz, Mono

Revision history for this message
Ribbie (ribbie) said : 		#4

All this did not solve the problem... Am I doing something wrong or should I just be doing something else?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

Hi,

Please try the solution from forumuser wsmoser2004 at the following location:

http://ubuntu-utah.ubuntuforums.org/showthread.php?t=347398

Regards,

Mark

Revision history for this message
Tom (tom6) said : 		#6

If you are still having trouble with this then please post it as a new question. Only the most recent questions tend to get looked at so posting/reposting a question just before america arrives online after work/school gives the best chance of getting a good few answers.
https://answers.launchpad.net/ubuntu/+addquestion

If the problem has been resolved then please follow the link to the forum thread and mark it as Solved.

Good luck and many regards from
Tom :)

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