Dell Studio no sound Ubuntu 8.10

Asked by Exposure101

I have a brand new Dell Studio 17 laptop and I can't for the life of me get the sound to work. Everything looks like its fine, I haven't gotten one error, and the sound worked when i got it out of the box when vista was on it. Of course I had to get rid of Vista, but now I have a $1800 laptop that plays perfect Blue ray DVDs with no sound....kinda embarrassing when company comes over. Not to mention really annoying. I have tried everything I can think of, reinstalled ALSA, tried using OSS, used the backports in synaptic to see if theres a beta version that worked, played with the sound settings, hit it a few times, tried headphones, even tried rebuilding the drivers myself....no luck. Please help me, its really getting on my nerves.

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Exposure101
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Revision history for this message
Guillermo Belli (glock24) said :
#1

Do you get no sound at all or only in a specific program(s)?

You can try the following, open up a Terminal, and type this:

sudo killall pulseaudio

sudo alsa force-reload

and then go to System>Preferences>Sound and change everything to ALSA

If that doesn't fix it, in a Terminal type "alsamixer" and play with all the settings there, mute and unmute every item you find there, hopefuly it was just a misconfiguration. This has worked with some computers I've had.

Revision history for this message
Exposure101 (tyler-exposure) said :
#2

thanks for the response but i saw some one post there somewhere else on here and ive tried all of that. Every setting I can find dealing with sound I have messed with and no luck.

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Charles Profitt (cprofitt) said :
#3

Can you post the output of:

lspci

I have a feeling you might be on the new X45 or X35 chipset, but would like to verify that with the output of the command above.

Revision history for this message
Exposure101 (tyler-exposure) said :
#4

00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3650
01:00.1 Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]
03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
03:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
03:01.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
03:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
03:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
09:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10)
0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

Revision history for this message
Exposure101 (tyler-exposure) said :
#5

when i run alsa mixer it doesn't give me any options but it says my card and my playback are "Pulse Audio" which im pretty sure they are not....

Revision history for this message
Exposure101 (tyler-exposure) said :
#6

I downloaded Gnome Alsa mixer and started playing with the "Digital Audio Input"s and "Analog Loopbacks" and I got it to work!!!!!!!!!!!!!!!! IM SO STOKED... SO ALL YOU DELL STUDIO USERS OUT THERE, THERE IS A FIX!!!!!!!!!!!!!!

Revision history for this message
Charles Profitt (cprofitt) said :
#7

Cool... yeah your chipset is a 965, but you have an ATI audio device.

Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]

With that device people should be able to do the following:

sudo apt-get install module-assistant (useless cause you already have it if it's not the first time you do the trick)
sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa

Revision history for this message
Bill Harrower (billhar) said :
#8

I upgraded from hardy 8.04 to 8.10 ibex yesterday. Everything ok but no sound - getting this message

audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink: Could not open audio device for playback.

tried a few things to no avail. came here for some more things to try and the suggestion above by Guillermo Belli

sudo killall pulseaudio

sudo alsa force-reload

 worked beautifully. Many thanks Guillermo

lenny horowitz

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marie (marie-j-newman) said :
#9

i a really sorry this will sound so stupid, but when i type any of this in it asks for my [sudo] password..but i cannot type...and what password?

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marie (marie-j-newman) said :
#10

ok soz suzzed that but says no sound drivers to reload

Revision history for this message
Charles Profitt (cprofitt) said :
#11

marie: you are able to type but you see no characters on the screen.

Revision history for this message
likNo1 (iram00234) said :
#12

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
hai this is my output
i can get sound frm headphone but not frm the speaker
im using ubuntu 8.10

Revision history for this message
likNo1 (iram00234) said :
#13

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
hai this is my output
i can get sound frm headphone but not frm the speaker
im using ubuntu 8.10

Revision history for this message
serban (eugen-shr) said :
#14

hi! thanks for the tip with gnome-alsamixer.
i have a studio 1535.
now i have another problem. I have two outputs for speakers. the firt one works fine, but when i insert my speakers in the second one the sound stops. i'd tried messing with the settings, but no luck

lspci.
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#15

Ubuntu 8.10 audio trouble:

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
Dell Studio https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862

Then open a terminal and type:
sudo killall pulseaudio
sudo alsa force-reload

and them go to System>Preferences>Sound and change everything to ALSA

By the way in the future please don't append new question on a already answered, and mark as solved question...!

Than you

Revision history for this message
EV0L1 (evol1) said :
#16

Thank you very much marcobra your fix worked perfectly for my dell studio 1535.....I am a very new to linux about three days and I know just enough about windows to get into .....well lets just say big messes..... alot. I have to reinstall vista about every other week..... wanabe hacker lol I realy like ubuntu i am duel booting it with vista only because I need vista to zune music to my xbox ....well anyways thanks again i will be spending alot of time here =}