Dell Studio no sound Ubuntu 8.10

Asked by Exposure101 on 2008-11-19

I have a brand new Dell Studio 17 laptop and I can't for the life of me get the sound to work. Everything looks like its fine, I haven't gotten one error, and the sound worked when i got it out of the box when vista was on it. Of course I had to get rid of Vista, but now I have a $1800 laptop that plays perfect Blue ray DVDs with no sound....kinda embarrassing when company comes over. Not to mention really annoying. I have tried everything I can think of, reinstalled ALSA, tried using OSS, used the backports in synaptic to see if theres a beta version that worked, played with the sound settings, hit it a few times, tried headphones, even tried rebuilding the drivers myself....no luck. Please help me, its really getting on my nerves.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Exposure101
Solved:
2008-11-20
Last query:
2008-11-20
Last reply:
2008-11-20
Guillermo Belli (glock24) said : #1

Do you get no sound at all or only in a specific program(s)?

You can try the following, open up a Terminal, and type this:

sudo killall pulseaudio

sudo alsa force-reload

and then go to System>Preferences>Sound and change everything to ALSA

If that doesn't fix it, in a Terminal type "alsamixer" and play with all the settings there, mute and unmute every item you find there, hopefuly it was just a misconfiguration. This has worked with some computers I've had.

Exposure101 (tyler-exposure) said : #2

thanks for the response but i saw some one post there somewhere else on here and ive tried all of that. Every setting I can find dealing with sound I have messed with and no luck.

Charles Profitt (cprofitt) said : #3

Can you post the output of:

lspci

I have a feeling you might be on the new X45 or X35 chipset, but would like to verify that with the output of the command above.

Exposure101 (tyler-exposure) said : #4

00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3650
01:00.1 Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]
03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
03:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
03:01.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
03:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
03:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
09:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10)
0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

Exposure101 (tyler-exposure) said : #5

when i run alsa mixer it doesn't give me any options but it says my card and my playback are "Pulse Audio" which im pretty sure they are not....

Exposure101 (tyler-exposure) said : #6

I downloaded Gnome Alsa mixer and started playing with the "Digital Audio Input"s and "Analog Loopbacks" and I got it to work!!!!!!!!!!!!!!!! IM SO STOKED... SO ALL YOU DELL STUDIO USERS OUT THERE, THERE IS A FIX!!!!!!!!!!!!!!

Charles Profitt (cprofitt) said : #7

Cool... yeah your chipset is a 965, but you have an ATI audio device.

Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]

With that device people should be able to do the following:

sudo apt-get install module-assistant (useless cause you already have it if it's not the first time you do the trick)
sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa

Bill Harrower (billhar) said : #8

I upgraded from hardy 8.04 to 8.10 ibex yesterday. Everything ok but no sound - getting this message

audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink: Could not open audio device for playback.

tried a few things to no avail. came here for some more things to try and the suggestion above by Guillermo Belli

sudo killall pulseaudio

sudo alsa force-reload

 worked beautifully. Many thanks Guillermo

lenny horowitz

marie (marie-j-newman) said : #9

i a really sorry this will sound so stupid, but when i type any of this in it asks for my [sudo] password..but i cannot type...and what password?

marie (marie-j-newman) said : #10

ok soz suzzed that but says no sound drivers to reload

Charles Profitt (cprofitt) said : #11

marie: you are able to type but you see no characters on the screen.

likNo1 (iram00234) said : #12

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
hai this is my output
i can get sound frm headphone but not frm the speaker
im using ubuntu 8.10

likNo1 (iram00234) said : #13

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
hai this is my output
i can get sound frm headphone but not frm the speaker
im using ubuntu 8.10

serban (eugen-shr) said : #14

hi! thanks for the tip with gnome-alsamixer.
i have a studio 1535.
now i have another problem. I have two outputs for speakers. the firt one works fine, but when i insert my speakers in the second one the sound stops. i'd tried messing with the settings, but no luck

lspci.
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

Ubuntu 8.10 audio trouble:

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
Dell Studio https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862

Then open a terminal and type:
sudo killall pulseaudio
sudo alsa force-reload

and them go to System>Preferences>Sound and change everything to ALSA

By the way in the future please don't append new question on a already answered, and mark as solved question...!

Than you

EV0L1 (evol1) said : #16

Thank you very much marcobra your fix worked perfectly for my dell studio 1535.....I am a very new to linux about three days and I know just enough about windows to get into .....well lets just say big messes..... alot. I have to reinstall vista about every other week..... wanabe hacker lol I realy like ubuntu i am duel booting it with vista only because I need vista to zune music to my xbox ....well anyways thanks again i will be spending alot of time here =}