Sound problem

Please inform the person helping you.

pankaj@pankaj-Inspiron-5559:~$ ^C
pankaj@pankaj-Inspiron-5559:~$ bash alsa-info.sh --stdout
/usr/sbin/alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.7A07uGT6ko/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Sun Feb 26 14:45:26 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: Dell Inc.
Product Name: Inspiron 5559
Product Version:
Firmware Version: 1.2.0
Board Vendor: Dell Inc.
Board Name: 07JM0H

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/DELLABCE:00/status 15
/sys/bus/acpi/devices/DLLC6B2:00/status 15
/sys/bus/acpi/devices/DLLK06B2:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT33D0:00/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT344B:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 1
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:03/status 3
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/device:4e/status 15
/sys/bus/acpi/devices/device:4f/status 15
/sys/bus/acpi/devices/device:53/status 15
/sys/bus/acpi/devices/device:66/status 11

!!Kernel Information
!!------------------

Kernel release: 4.4.0-64-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-64-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1f.3 0403: 8086:9d70 (rev 21)
 Subsystem: 1028:06b2

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: jackpoll_ms=500

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Feb 26 20:02 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Feb 26 20:02 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
nvram
msr
uas
usb_storage
drbg
ansi_cprng
ctr
ccm
rfcomm
bnep
binfmt_misc
nls_iso8859_1
rtsx_usb_ms
memstick
hid_multitouch
uvcvideo
videobuf2_vmalloc
videobuf2_memops
i2c_designware_platform
videobuf2_v4l2
i2c_designware_core
videobuf2_core
v4l2_common
dell_laptop
dell_wmi
sparse_keymap
dcdbas
dell_smm_hwmon
videodev
media
snd_hwdep
arc4
snd_soc_sst_ipc
snd_soc_sst_dsp
snd_soc_core
snd_compress
iwlmvm
ac97_bus
snd_pcm_dmaengine
intel_rapl
mac80211
btusb
snd_pcm
x86_pkg_temp_thermal
intel_powerclamp
btrtl
coretemp
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
kvm_intel
snd_seq
kvm
snd_seq_device
irqbypass
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
snd_timer
iwlwifi
hci_uart
aesni_intel
aes_x86_64
cfg80211
snd
lrw
gf128mul
glue_helper
soundcore
btbcm
btqca
btintel
ablk_helper
bluetooth
cryptd
joydev
input_leds
serio_raw
dw_dmac_core
acpi_als
kfifo_buf
mei_me
mei
industrialio
mac_hid
acpi_pad
idma64
virt_dma
intel_lpss_acpi
intel_lpss_pci
shpchp
intel_lpss
parport_pc
ppdev
lp
parport
autofs4
btrfs
xor
raid6_pq
rtsx_usb_sdmmc
rtsx_usb
i915_bpo
intel_ips
i2c_algo_bit
drm_kms_helper
syscopyarea
psmouse
sysfillrect
sysimgblt
fb_sys_fops
r8169
drm
ahci
mii
libahci
wmi
i2c_hid
hid
pinctrl_sunrisepoint
video
pinctrl_intel
fjes

!!ALSA/HDA dmesg
!!--------------

Try:

killall pulseaudio; rm -r ~/.config/pulse* ~/.pulse*

Wait 10 seconds then reboot

pankaj@pankaj-Inspiron-5559:~$ kill pulseaudio; rm -r ~/.config/pulse* ~/.pulse*bash: kill: pulseaudio: arguments must be process or job IDs
rm: cannot remove '/home/pankaj/.pulse*': No such file or directory

You didn't run the command I gave. Read what you ran and read what I said...