No sound

Asked by awooga

trying to get sound on Surface 3 running 1404 LTS

awooga@awooga-Surface-3:~$ bash alsa-info.sh --stdout
/usr/sbin/alsactl: save_state:1590: No soundcards found...
cat: /tmp/alsa-info.2d4mUNxvdf/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Fri Feb 24 22:45:09 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 14.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: Microsoft Corporation
Product Name: Surface 3
Product Version: B30D1SW1C4G1X1
Firmware Version: 1.51116.178
Board Vendor: Microsoft Corporation
Board Name: Surface 3

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/10EC5640:00/status 15
/sys/bus/acpi/devices/80860F14:00/status 15
/sys/bus/acpi/devices/80860F14:01/status 15
/sys/bus/acpi/devices/8086228A:00/status 15
/sys/bus/acpi/devices/8086228A:01/status 15
/sys/bus/acpi/devices/8086228E:00/status 15
/sys/bus/acpi/devices/8086228E:01/status 15
/sys/bus/acpi/devices/8086228E:02/status 15
/sys/bus/acpi/devices/808622A8:00/status 15
/sys/bus/acpi/devices/808622C1:00/status 15
/sys/bus/acpi/devices/808622C1:01/status 15
/sys/bus/acpi/devices/808622C1:02/status 15
/sys/bus/acpi/devices/808622C1:03/status 15
/sys/bus/acpi/devices/808622C1:04/status 15
/sys/bus/acpi/devices/808622C1:05/status 15
/sys/bus/acpi/devices/808622C1:06/status 15
/sys/bus/acpi/devices/APTA0330:00/status 15
/sys/bus/acpi/devices/INT3396:00/status 15
/sys/bus/acpi/devices/INT33FD:00/status 15
/sys/bus/acpi/devices/INT33FF:00/status 15
/sys/bus/acpi/devices/INT33FF:01/status 15
/sys/bus/acpi/devices/INT33FF:02/status 15
/sys/bus/acpi/devices/INT33FF:03/status 15
/sys/bus/acpi/devices/INT33FF:04/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:05/status 15
/sys/bus/acpi/devices/INT3407:00/status 15
/sys/bus/acpi/devices/INTL9C60:00/status 15
/sys/bus/acpi/devices/INTL9C60:01/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 15
/sys/bus/acpi/devices/LNXPOWER:01/status 15
/sys/bus/acpi/devices/LNXPOWER:02/status 15
/sys/bus/acpi/devices/LNXPOWER:04/status 2
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXPOWER:06/status 1
/sys/bus/acpi/devices/MSHW0028:00/status 15
/sys/bus/acpi/devices/MSHW0102:00/status 15
/sys/bus/acpi/devices/OVTI8835:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 15
/sys/bus/acpi/devices/PNP0C0D:00/status 15
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PNP0C40:00/status 15
/sys/bus/acpi/devices/device:1c/status 15
/sys/bus/acpi/devices/device:21/status 15
/sys/bus/acpi/devices/device:44/status 15

!!Kernel Information
!!------------------

Kernel release: 4.4.0-64-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-64-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:03.0 Multimedia controller: Intel Corporation Device 22b8 (rev 20)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Feb 24 14:40 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Feb 24 14:40 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
hid_sensor_accel_3d
hid_sensor_als
hid_sensor_gyro_3d
hid_sensor_rotation
hid_sensor_trigger
industrialio_triggered_buffer
kfifo_buf
industrialio
hid_sensor_iio_common
input_leds
hid_sensor_hub
intel_rapl
intel_powerclamp
coretemp
kvm_intel
hid_apple
hid_generic
kvm
irqbypass
punit_atom_debug
mwifiex_pcie
crct10dif_pclmul
mwifiex
crc32_pclmul
cfg80211
ghash_clmulni_intel
aesni_intel
aes_x86_64
lrw
gf128mul
glue_helper
ablk_helper
cryptd
cdc_ether
usbnet
r8152
mii
snd_intel_sst_acpi
snd_soc_rt5640
snd_intel_sst_core
i2c_hid
snd_soc_sst_mfld_platform
snd_soc_rl6231
snd_soc_core
snd_compress
lpc_ich
ac97_bus
shpchp
snd_pcm_dmaengine
soc_button_array
mac_hid
snd_pcm
snd_seq_midi
snd_seq_midi_event
bnep
rfcomm
snd_rawmidi
bluetooth
i915
snd_seq
snd_seq_device
8250_fintek
snd_timer
snd
dw_dmac
dw_dmac_core
video
dwc3
udc_core
drm_kms_helper
soundcore
ulpi
i2c_designware_platform
usbhid
hid
i2c_designware_core
spi_pxa2xx_platform
pwm_lpss_platform
drm
8250_dw
pwm_lpss
wmi
surfacepro3_button
int3402_thermal
i2c_algo_bit
int3400_thermal
processor_thermal_device
fb_sys_fops
int3403_thermal
syscopyarea
sysfillrect
sysimgblt
acpi_thermal_rel
int340x_thermal_zone
intel_soc_dts_iosf
mei_txe
acpi_pad
mei
parport_pc
nls_iso8859_1
ppdev
lp
parport
mmc_block
fjes
sdhci_acpi
sdhci

!!ALSA/HDA dmesg
!!--------------

[ 4.312137] WARN_ON(clock->n == 0 || clock->p == 0)
[ 4.312140] Modules linked in: cdc_ether usbnet r8152 mii snd_intel_sst_acpi(+) snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich(+) ac97_bus shpchp(+) snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915(+) snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 4.312215] CPU: 0 PID: 394 Comm: systemd-udevd Not tainted 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.841385] attached crtc is active, but connector isn't
[ 5.841387] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.841484] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.844099] DPIO read pipe B reg 0x8080 == 0xffffffff
[ 5.844108] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.844238] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.848107] DPIO read pipe B reg 0x8180 == 0xffffffff
[ 5.848117] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.848234] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.852106] DPIO read pipe B reg 0x8184 == 0xffffffff
[ 5.852115] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.852237] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.856108] DPIO read pipe B reg 0x8188 == 0xffffffff
[ 5.856117] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.856256] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.860107] DPIO read pipe B reg 0x818c == 0xffffffff
[ 5.860117] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.860240] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.860689] [ENCODER:46] active 0 with crtc active 1
[ 5.860691] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.860768] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu
--
[ 5.861214] pipe state doesn't match!
[ 5.861216] Modules linked in: hid_sensor_accel_3d hid_sensor_als hid_sensor_gyro_3d hid_sensor_rotation hid_sensor_trigger industrialio_triggered_buffer kfifo_buf industrialio hid_sensor_iio_common input_leds hid_sensor_hub intel_rapl intel_powerclamp coretemp kvm_intel hid_apple hid_generic kvm irqbypass punit_atom_debug mwifiex_pcie crct10dif_pclmul mwifiex crc32_pclmul cfg80211 ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd cdc_ether usbnet r8152 mii snd_intel_sst_acpi snd_soc_rt5640 snd_intel_sst_core i2c_hid snd_soc_sst_mfld_platform snd_soc_rl6231 snd_soc_core snd_compress lpc_ich ac97_bus shpchp snd_pcm_dmaengine soc_button_array mac_hid snd_pcm snd_seq_midi snd_seq_midi_event bnep rfcomm snd_rawmidi bluetooth i915 snd_seq snd_seq_device 8250_fintek snd_timer snd dw_dmac dw_dmac_core video dwc3 udc_core drm_kms_helper soundcore ulpi i2c_designware_platform usbhid hid i2c_designware_core spi_pxa2xx_platform pwm_lpss_platform drm 8250_dw pwm_lpss wmi surfacepro3_button int3402_thermal i2c_algo_bit int3400_thermal processor_thermal_device fb_sys_fops int3403_thermal syscopyarea sysfillrect sysimgblt acpi_thermal_rel int340x_thermal_zone intel_soc_dts_iosf mei_txe acpi_pad mei parport_pc nls_iso8859_1 ppdev lp parport mmc_block fjes sdhci_acpi sdhci
[ 5.861285] CPU: 1 PID: 219 Comm: plymouthd Tainted: G W 4.4.0-64-generic #85~14.04.1-Ubuntu

awooga@awooga-Surface-3:~$
step 4 output /8888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888

 Release Date: 03/09/2015
 Manufacturer: Microsoft Corporation
 Product Name: Surface 3
 Serial Number: 020873151652
 Manufacturer: Microsoft Corporation
 Product Name: Surface 3
 Serial Number: A68893110148516A
 Manufacturer: Microsoft Corporation
 Serial Number: 020873151652
 Manufacturer: Intel
 Serial Number: Not Specified
 Manufacturer: 0000
 Serial Number: 00000000
 Manufacturer: 0000
 Serial Number: 00000000
snd_seq_dummy 16384 0
usbnet 45056 1 cdc_ether
mii 16384 2 r8152,usbnet
snd_intel_sst_acpi 16384 0
snd_soc_rt5640 114688 0
snd_intel_sst_core 73728 1 snd_intel_sst_acpi
snd_soc_sst_mfld_platform 90112 1 snd_intel_sst_core
snd_soc_rl6231 16384 1 snd_soc_rt5640
snd_soc_core 212992 2 snd_soc_rt5640,snd_soc_sst_mfld_platform
snd_compress 20480 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_pcm 106496 4 snd_soc_rt5640,snd_soc_core,snd_soc_sst_mfld_platform,snd_pcm_dmaengine
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 69632 3 snd_seq_midi_event,snd_seq_dummy,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_pcm,snd_seq
snd 81920 8 snd_soc_core,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_soc_sst_mfld_platform,snd_seq_device,snd_compress
soundcore 16384 1 snd
usbhid 49152 0
hid 118784 5 i2c_hid,hid_generic,hid_sensor_hub,usbhid,hid_apple
Welcome to PulseAudio! Use "help" for usage information.
>>> 1 sink(s) available.
  * index: 0
 name: <auto_null>
 driver: <module-null-sink.c>
 flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
 state: SUSPENDED
 suspend cause: IDLE
 priority: 1000
 volume: 0: 100% 1: 100%
         0: 0.00 dB 1: 0.00 dB
         balance 0.00
 base volume: 100%
              0.00 dB
 volume steps: 65537
 muted: no
 current latency: 0.00 ms
 max request: 344 KiB
 max rewind: 344 KiB
 monitor source: 0
 sample spec: s16le 2ch 44100Hz
 channel map: front-left,front-right
              Stereo
 used by: 0
 linked by: 0
 configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
 module: 11
 properties:
  device.description = "Dummy Output"
  device.class = "abstract"
  device.icon_name = "audio-card"
>>> aplay: device_list:268: no soundcards found...
Unloading ALSA sound driver modules: snd-seq-dummy snd-intel-sst-acpi snd-soc-rt5640 snd-intel-sst-core snd-soc-sst-mfld-platform snd-soc-rl6231 snd-soc-core snd-compress snd-pcm-dmaengine snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
Loading ALSA sound driver modules: snd-seq-dummy snd-intel-sst-acpi snd-soc-rt5640 snd-intel-sst-core snd-soc-sst-mfld-platform snd-soc-rl6231 snd-soc-core snd-compress snd-pcm-dmaengine snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
Support status summary of 'awooga-Surface-3':

You have 4 packages (0.2%) supported until May 2017 (3y)
You have 1662 packages (95.6%) supported until May 2019 (5y)
You have 1 packages (0.1%) supported until November 2017 (9m)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 72 packages (4.1%) that are unsupported

Your Hardware Enablement Stack (HWE) is supported until April 2019.

Run with --show-unsupported, --show-supported or --show-all to see more details
  *-multimedia UNCLAIMED
       description: Multimedia controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 3
       bus info: pci@0000:00:03.0
       version: 20
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi cap_list
       configuration: latency=0

Question information

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Status:
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Ubuntu alsa-driver Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

You may want to try the 4.10 kernel. It may help.

Also use alsamixer to check volume levels

Do you get sound in headphones?

Revision history for this message
Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.