No sound either through laptop speakers or headphones

Asked by Ken Gannon

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Fri Feb 24 02:59:43 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: LENOVO
Product Name: 4334
Product Version: Lenovo G570
Firmware Version: 40CN31WW(V2.17)
Board Vendor: LENOVO
Board Name: Base Board Product Name

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXVIDEO:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SYN0730:00/status 15
/sys/bus/acpi/devices/VPC2004:00/status 15

!!Kernel Information
!!------------------

Kernel release: 4.4.0-64-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-64-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xd0600000 irq 27

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1c20 (rev 05)
 Subsystem: 17aa:3975

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Conexant Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x14f1506e
Subsystem Id: 0x17aac013
Revision Id: 0x100003
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 2 Feb 23 2017 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 3 Feb 23 2017 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 1 Feb 23 2017 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Feb 23 2017 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Feb 23 2017 .
drwxr-xr-x 3 root root 140 Feb 23 2017 ..
lrwxrwxrwx 1 root root 12 Feb 23 2017 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xd0600000 irq 27'
  Mixer name : 'Conexant Generic'
  Components : 'HDA:14f1506e,17aac013,00100003'
  Controls : 0
  Simple ctrls : 0

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control {
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
snd_hda_codec_conexant
snd_hda_codec_generic
rtsx_usb_ms
memstick
binfmt_misc
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
irqbypass
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
wl
aesni_intel
aes_x86_64
lrw
gf128mul
glue_helper
snd_hda_intel
ablk_helper
cryptd
snd_hda_codec
uvcvideo
videobuf2_vmalloc
snd_hda_core
videobuf2_memops
snd_hwdep
videobuf2_v4l2
snd_pcm
videobuf2_core
v4l2_common
videodev
joydev
snd_seq_midi
input_leds
media
snd_seq_midi_event
snd_rawmidi
serio_raw
cfg80211
snd_seq
snd_seq_device
snd_timer
snd
mei_me
soundcore
mei
shpchp
lpc_ich
ideapad_laptop
sparse_keymap
wmi
mac_hid
parport_pc
ppdev
lp
parport
autofs4
hid_logitech_hidpp
hid_logitech_dj
usbhid
hid
rtsx_usb_sdmmc
rtsx_usb
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
psmouse
sysfillrect
sysimgblt
fb_sys_fops
ahci
drm
atl1c
libahci
video
fjes

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x19 0x04214040
0x1a 0x95a70120
0x1b 0x04a19030
0x1c 0x400001f0
0x1d 0x400001f0
0x1e 0x400001f0
0x1f 0x92170110
0x20 0x400001f0
0x22 0x400001f0
0x23 0x400001f0

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

!!ALSA/HDA dmesg
!!--------------

[ 10.432407] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 11.817884] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x001f0500
[ 12.825792] snd_hda_intel 0000:00:1b.0: No response from codec, disabling MSI: last cmd=0x001f0500
[ 13.833705] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x001f0500
[ 13.858638] hdaudio hdaudioC0D3: no AFG or MFG node found
[ 13.864842] snd_hda_codec_conexant hdaudioC0D0: CX20590: BIOS auto-probing.
[ 13.865784] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20590: line_outs=1 (0x1f/0x0/0x0/0x0/0x0) type:speaker
[ 13.865787] snd_hda_codec_conexant hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 13.865790] snd_hda_codec_conexant hdaudioC0D0: hp_outs=1 (0x19/0x0/0x0/0x0/0x0)
[ 13.865792] snd_hda_codec_conexant hdaudioC0D0: mono: mono_out=0x0
[ 13.865794] snd_hda_codec_conexant hdaudioC0D0: inputs:
[ 13.865797] snd_hda_codec_conexant hdaudioC0D0: Mic=0x1b
[ 13.865799] snd_hda_codec_conexant hdaudioC0D0: Internal Mic=0x1a
[ 13.870273] snd_hda_codec_conexant hdaudioC0D0: Enable sync_write for stable communication
[ 13.870741] snd_hda_codec_conexant hdaudioC0D0: rates == 0 (nid=0x14, val=0x0, ovrd=1)
[ 13.870743] snd_hda_codec_conexant hdaudioC0D0: fail to setup default for PCM CX20590 Analog
[ 13.870757] snd_hda_codec_conexant: probe of hdaudioC0D0 failed with error -5
[ 13.870990] snd_hda_codec_conexant hdaudioC0D0: CX20590: BIOS auto-probing.
[ 13.871931] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20590: line_outs=1 (0x1f/0x0/0x0/0x0/0x0) type:speaker
[ 13.871933] snd_hda_codec_conexant hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 13.871935] snd_hda_codec_conexant hdaudioC0D0: hp_outs=1 (0x19/0x0/0x0/0x0/0x0)
[ 13.871936] snd_hda_codec_conexant hdaudioC0D0: mono: mono_out=0x0
[ 13.871937] snd_hda_codec_conexant hdaudioC0D0: inputs:
[ 13.871939] snd_hda_codec_conexant hdaudioC0D0: Mic=0x1b
[ 13.871940] snd_hda_codec_conexant hdaudioC0D0: Internal Mic=0x1a
[ 13.876771] snd_hda_codec_conexant hdaudioC0D0: rates == 0 (nid=0x14, val=0x0, ovrd=1)
[ 13.876773] snd_hda_codec_conexant hdaudioC0D0: fail to setup default for PCM CX20590 Analog
[ 13.876787] snd_hda_codec_conexant: probe of hdaudioC0D0 failed with error -5
[ 13.878189] snd_hda_codec_generic hdaudioC0D0: autoconfig for Generic: line_outs=1 (0x1f/0x0/0x0/0x0/0x0) type:speaker
[ 13.878192] snd_hda_codec_generic hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 13.878193] snd_hda_codec_generic hdaudioC0D0: hp_outs=1 (0x19/0x0/0x0/0x0/0x0)
[ 13.878195] snd_hda_codec_generic hdaudioC0D0: mono: mono_out=0x0
[ 13.878196] snd_hda_codec_generic hdaudioC0D0: inputs:
[ 13.878198] snd_hda_codec_generic hdaudioC0D0: Mic=0x1b
[ 13.878199] snd_hda_codec_generic hdaudioC0D0: Internal Mic=0x1a
[ 13.883099] snd_hda_codec_generic hdaudioC0D0: rates == 0 (nid=0x14, val=0x0, ovrd=1)
[ 13.883101] snd_hda_codec_generic hdaudioC0D0: fail to setup default for PCM Generic Analog
[ 13.883115] snd_hda_codec_generic: probe of hdaudioC0D0 failed with error -5
[ 13.883117] hdaudio hdaudioC0D0: Unable to bind the codec

Question information

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For:
Ubuntu alsa-driver Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

If you use alsamixer in a terminal are all levels maxed and unmuted? Use ESC to exit and F6 to change the device manipulated. Use M to un/mute and cursor keys as you expect. Scroll hard to the right as there may be more channels to check

Can you help with this problem?

Provide an answer of your own, or ask Ken Gannon for more information if necessary.

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