Ubuntu
alsa-driver package

Gateway Notebook Model 7322GZ No Sound

Asked by Daniel Paul

Hello,

I have just installed Ubuntu on my Gateway Notebook Model 7322GZ. Everything is working great except the sound does not work at all. This is my first try with Ubuntu so I am not sure what to do. Any help or advice would be appreciated.

Here are the specs:
  *-multimedia
       description: Multimedia audio controller
       product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller
       vendor: Intel Corporation
       physical id: 1f.5
       bus info: pci@0000:00:1f.5
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=Intel ICH latency=0 module=snd_intel8x0

I put all volumes all the way up, and I tried to play mp3, mpg, audio CD, also ran sound test, and still no sound at all.
I also tried to restart the system, this had no effect either.

Thanks,

Dan

Question information

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Ubuntu alsa-driver Edit question
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Daniel Paul
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Revision history for this message
Rolando Blanco (rolando) said : 		#1

Daniel, I still triyin to help you a find a solution, but please, don't open another case with the same problem, the other one still open/

Revision history for this message
Daniel Paul (danimal-p) said : 		#2

OK, sorry, I looked for your name and you were gone so I was trying to find someone else to help. Glad you are still here.

Dan

Revision history for this message
Rolando Blanco (rolando) said : 		#3

NP. I did send you a solution to the other Answer, if it fix your problem, please close booth Answers

:D Cheers

Revision history for this message
Daniel Paul (danimal-p) said : 		#4

I have awesome news I got the sound working.

I went here http://ubuntuforums.org/archive/index.php/t-75045.html and followed these simple instructions

To all you guys struggling with the Conexant AC-Link Audio audio card. Phantom, a friend who has a Gateway Laptop (7330GZ model). In his quest of moving Ubuntu to his laptop (not just his desktop). He was able to cure his no sound blues on his laptop by doing the following:

1. Open up the volume control.

2. Go to Edit.

3. Go to Preferences.

4. Scroll down list to Extrenal Amplifier. (check it)

5. Once it is check - close that out.

6. Go back to the volume control panel.

7. You should now see a Switches TAB at top. (select it)

8. Search for the External Amplifier on the list you see.

9. Uncheck the External Amplifier.

10. Now close out and go test your sound.

Phantom and I hope this will help everyone who is having no sound issues with the Conexant AC-Link Audio.

*Please understand that it is very hard to cover every nook and cranny with all the items that Linux covers, especially when the main maufactures of these devices don't help out much if any with the creation of drivers or software for linux.

A big thanks to the very hard working Open Source community, because of them, we are able to benefit with such a great OS like Linux. Share or help when you can!

Thanks for all of your efforts. I am excited to have a fully functional Linux OS on my Gateway.

Dan

Revision history for this message
klohitash (klohitash) said : 		#5

Great! Thanks for the fix. This solved my Conexant AC-Link Audio audio card issues.

Gateway 7322GZ, Ubuntu 8.1 release.

loki

Revision history for this message
Chris (gosnellcg) said : 		#6

YES!!! Thank you so much, i've been trying to fix this for a long while!!

chris

Revision history for this message
Garthhh (gchoyman) said : 		#7

I'm on the same model computer gateway 7330gz & same sound card info
the choices are no longer recognizable to me here in july of 2010, running ubuntu 10.04 lts & or mint 9
I can open up sound preferences & select one of these choices:
off
analog stereo input
digital stereo duplex IEC 958
digital stereo output [IEC 958] + analog stereo input
analog stereo output
analog stereo duplex

I tried them all, no joy
went to alsamixer
& can find the external setting, but can't make it change states
went to lord raiden's comprehensive sound problem guide
http://ubuntuforums.org/showthread.php?t=205449&page=24
went to the alsa project page & there is no driver for this particular sound card...
ran this in terminal
 ~ $ grep 'audio' /etc/group
audio:x:29:pulse

the interesting thing is I had sound on mint until I did a clean install, I don't know exactly how I got it working , but I was using the same resources.
This time I'm documenting as I go...
Thank you