Ubuntu
alsa-driver package

No Sound Card Detected Ubuntu 16.10

Asked by theozzlives

I was told to run a script and post the output as a new question so here goes:

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue Jan 24 21:02:53 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.10" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.10" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="http://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=yakkety

!!DMI Information
!!---------------

Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: GA-78LMT-USB3 6.0
Product Version:
Firmware Version: F2
Board Vendor: Gigabyte Technology Co., Ltd.
Board Name: GA-78LMT-USB3 6.0

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0A03:00/status 15
/sys/bus/acpi/devices/PNP0C0C:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/device:0b/status 15
/sys/bus/acpi/devices/device:0e/status 15

!!Kernel Information
!!------------------

Kernel release: 4.8.0-34-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.0.14
Utilities version: 1.1.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)
01:05.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RS780 HDMI Audio [Radeon 3000/3100 / HD 3200/3300]

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:14.2 0403: 1002:4383
 Subsystem: 1458:a182
--
01:05.1 0403: 1002:960f
 Subsystem: 1002:960f

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Jan 24 15:00 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jan 24 15:00 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
kvm_amd
kvm
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
irqbypass
input_leds
videodev
crct10dif_pclmul
crc32_pclmul
joydev
ghash_clmulni_intel
media
aesni_intel
aes_x86_64
lrw
glue_helper
ablk_helper
cryptd
fam15h_power
serio_raw
k10temp
i2c_piix4
shpchp
mac_hid
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
pata_acpi
hid_generic
usbhid
hid
amdkfd
amd_iommu_v2
radeon
i2c_algo_bit
ttm
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
drm
r8169
pata_atiixp
ahci
libahci
mii
wmi
fjes

!!ALSA/HDA dmesg
!!--------------

I just want my sound to work. I get sound off of the live cd so I'm stumped.

Question information

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

It is detected. It's right here in your own output:

!!PCI Soundcards installed in the system
!!--------------------------------------

00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)
01:05.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RS780 HDMI Audio [Radeon 3000/3100 / HD 3200/3300]

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Your output shows this issue:

Driver version:
Library version: 1.0.14
Utilities version: 1.1.2

ALSA driver is not installed.

Library and utilities versions are not equal, but should be equal....

Revision history for this message
theozzlives (theozzlives) said : 		#3

[quote]
APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...[/qoute]

I realize you can see a soundcard, but other parts of alsa say it's not. In the sound settings it says "Dummy Output".

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#4

See post #2......

Revision history for this message
theozzlives (theozzlives) said : 		#5

Post #2 isn't helping me. all that is stated is what's wrong. No info on how to fix it.

Revision history for this message
Manfred Hampl (m-hampl) said : 		#6

Try step 1 of https://help.ubuntu.com/community/SoundTroubleshootingProcedure

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