No sound playback devices detected - DZ77SL-50K Intel motherboard - Ubuntu 16.04 x64
I followed step 3 of this troubleshoot: https:/
Output of the script: http://
Any help would be much appreciated.
Question information
- Language:
- English Edit question
- Status:
- Answered
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Revision history for this message
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#1 |
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Mon Jan 23 13:42:11 UTC 2017
!!Linux Distribution
!!-----
Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer:
Product Name:
Product Version:
Firmware Version: SLZ7710H.
Board Vendor: Intel Corporation
Board Name: DZ77SL-50K
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: 4.4.0-59-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.4.0-59-generic
Library version: 1.1.0
Utilities version: 1.1.0
!!Loaded ALSA modules
!!-----
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
1 [NVidia ]: HDA-Intel - HDA NVidia
!!PCI Soundcards installed in the system
!!-----
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
01:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1)
!!Advanced information - PCI Vendor/
!!-----
00:1b.0 0403: 8086:1e20 (rev 04)
DeviceName: Intel High Definition Audio Device
--
01:00.1 0403: 10de:0e08 (rev a1)
Subsystem: 1458:3546
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : 1,32,-1,
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : (null),
patch : (null),
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : N
snoop : -1
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Nvidia GPU 1c HDMI/DP
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x10de001c
Subsystem Id: 0x14583546
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x04 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Control: name="IEC958 Playback Con Mask", index=0, device=0
Control: name="IEC958 Playback Pro Mask", index=0, device=0
Control: name="IEC958 Playback Default", index=0, device=0
Control: name="IEC958 Playback Switch", index=0, device=0
Control: name="ELD", index=0, device=3
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=01, enabled=1
Connection: 2
0x08* 0x09
Node 0x05 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Control: name="IEC958 Playback Con Mask", index=1, device=0
Control: name="IEC958 Playback Pro Mask", index=1, device=0
Control: name="IEC958 Playback Default", index=1, device=0
Control: name="IEC958 Playback Switch", index=1, device=0
Control: name="ELD", index=0, device=7
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=02, enabled=1
Connection: 2
0x08* 0x09
Node 0x06 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 2
0x08* 0x09
Node 0x07 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 2
0x08* 0x09
Node 0x08 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=5, channel=0
Digital: Enabled
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x09 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 2 Jan 23 11:36 /dev/snd/controlC1
crw-rw---- 1 root audio 116, 5 Jan 23 11:36 /dev/snd/hwC1D0
crw-rw---- 1 root audio 116, 3 Jan 23 11:36 /dev/snd/pcmC1D3p
crw-rw---- 1 root audio 116, 4 Jan 23 11:36 /dev/snd/pcmC1D7p
crw-rw---- 1 root audio 116, 1 Jan 23 11:36 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jan 23 11:36 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jan 23 11:36 .
drwxr-xr-x 3 root root 180 Jan 23 11:36 ..
lrwxrwxrwx 1 root root 12 Jan 23 11:36 pci-0000:01:00.1 -> ../controlC1
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
!!Amixer output
!!-------------
!!-------Mixer controls for card 1 [NVidia]
Card hw:1 'NVidia'/'HDA NVidia at 0xf7080000 irq 17'
Mixer name : 'Nvidia GPU 1c HDMI/DP'
Components : 'HDA:10de001c,
Controls : 14
Simple ctrls : 2
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
!!Alsactl output
!!--------------
--startcollapse--
state.NVidia {
control.1 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.2 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.3 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.4 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.5 {
iface MIXER
name 'IEC958 Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.6 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.7 {
iface CARD
name 'HDMI/DP,pcm=7 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.8 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 1
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.9 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 1
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.10 {
iface MIXER
name 'IEC958 Playback Default'
index 1
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.11 {
iface MIXER
name 'IEC958 Playback Switch'
index 1
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.12 {
iface PCM
device 7
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.13 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.14 {
iface PCM
device 7
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
rpcsec_gss_krb5
auth_rpcgss
nfsv4
nfs
lockd
grace
fscache
snd_hda_codec_hdmi
intel_rapl
x86_pkg_
intel_powerclamp
coretemp
kvm_intel
kvm
irqbypass
crct10dif_pclmul
crc32_pclmul
snd_hda_intel
snd_hda_codec
ghash_clmulni_intel
snd_seq_midi
snd_hda_core
snd_seq_midi_event
snd_hwdep
snd_pcm
aesni_intel
snd_rawmidi
aes_x86_64
lrw
gf128mul
snd_seq
glue_helper
ablk_helper
cryptd
snd_seq_device
input_leds
snd_timer
joydev
serio_raw
snd
soundcore
ie31200_edac
mei_me
shpchp
mei
edac_core
lpc_ich
nuvoton_cir
rc_core
mac_hid
parport_pc
sunrpc
ppdev
lp
parport
autofs4
hid_generic
usbhid
hid
nouveau
mxm_wmi
wmi
psmouse
i2c_algo_bit
ttm
ahci
drm_kms_helper
libahci
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
e1000e
drm
ptp
pps_core
fjes
video
!!Sysfs Files
!!-----------
/sys/class/
0x04 0x185600f0
0x05 0x185600f0
0x06 0x585600f0
0x07 0x585600f0
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 2.410059] AES CTR mode by8 optimization enabled
[ 2.424507] snd_hda_intel 0000:01:00.1: Disabling MSI
[ 2.424512] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[ 2.428657] snd_hda_intel 0000:00:1b.0: no codecs found!
[ 2.449172] audit: type=1400 audit(148517858
--
[ 2.606359] Adding 8351740k swap on /dev/sda5. Priority:-1 extents:1 across:8351740k SSFS
[ 2.803847] input: HDA NVidia HDMI/DP,pcm=3 as /devices/
[ 2.804936] input: HDA NVidia HDMI/DP,pcm=7 as /devices/
[ 2.874403] IPv6: ADDRCONF(
Revision history for this message
|
#2 |
Do you get sound in headphones?
Thanks
Revision history for this message
|
#3 |
No, I don`t get sound on any output, since there aren`t any detected playback devices.
Revision history for this message
|
#4 |
The system has. Theynare right there in your own output:
!!Soundcards recognised by ALSA
!!-----
1 [NVidia ]: HDA-Intel - HDA NVidia
!!PCI Soundcards installed in the system
!!-----
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
01:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1)
Revision history for this message
|
#5 |
Interesting, because in the sound configuration window they don't appear.
Revision history for this message
|
#6 |
Anyone could help with this issue?
Can you help with this problem?
Provide an answer of your own, or ask Rodrigo Cassiari Martinho for more information if necessary.