Ubuntu
alsa-driver package

dummy output ubuntu

Asked by fernando

ferran@ferran-OptiPlex-7040:~$ bash alsa-info.sh --stdout
/usr/sbin/alsactl: save_state:1590: No soundcards found...
cat: /tmp/alsa-info.VmZGGXou22/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Fri Sep 23 08:39:16 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 14.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: Dell Inc.
Product Name: OptiPlex 7040
Product Version:
Firmware Version: 1.2.8

!!Kernel Information
!!------------------

Kernel release: 3.19.0-69-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k3.19.0-69-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1f.3 0403: 8086:a170 (rev 31)
 Subsystem: 1028:06b9

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=auto
snd_hda_intel: jackpoll_ms=500

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Sep 23 10:35 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Sep 23 10:35 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
snd_pcm
snd_seq_dummy
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
snd
soundcore
nvram
msr
rfcomm
bnep
bluetooth
nls_iso8859_1
joydev
dell_wmi
sparse_keymap
dcdbas
dm_multipath
scsi_dh
x86_pkg_temp_thermal
coretemp
kvm_intel
kvm
crct10dif_pclmul
i915_bpo
crc32_pclmul
aesni_intel
aes_x86_64
lrw
gf128mul
intel_ips
glue_helper
ablk_helper
drm_kms_helper
cryptd
drm
serio_raw
shpchp
i2c_algo_bit
8250_fintek
i2c_hid
mac_hid
acpi_pad
parport_pc
ppdev
lp
parport
btrfs
xor
raid6_pq
dm_mirror
dm_region_hash
dm_log
hid_generic
usbhid
hid
e1000e
psmouse
ahci
ptp
pps_core
libahci
wmi
video

!!ALSA/HDA dmesg
!!--------------

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Revision history for this message
fernando (fgarcia1) said : 		#1

Run with --show-unsupported, --show-supported or --show-all to see more details
  *-multimedia UNCLAIMED
       description: Audio device
       product: Sunrise Point-H HD Audio
       vendor: Intel Corporation
       physical id: 1f.3
       bus info: pci@0000:00:1f.3
       version: 31
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi cap_list
       configuration: latency=32
       resources: memory:f7040000-f7043fff memory:f7020000-f702ffff

Revision history for this message
fernando (fgarcia1) said : 		#2

I would like to generate an ouptut via headphones...

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

I suspect that your computer is too new, maybe based on Skylake.

I suggest booting Ubuntu 16.04.1 in a LiveUSB session.

If sound works out-of-the-box in Ubuntu 16.04.1, please install it after performing a full backup of your personal data.

Can you help with this problem?

Provide an answer of your own, or ask fernando for more information if necessary.

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