No sound on Ubuntu 16.04 on Dell XPS 2710

Asked by Robert Mann

I have been unable to get sound to work on a new install of Ubunto 16.04 on a Dell 2710. Any help you can provide is GREATLY appreciated. Here is the log I received by running the command "wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh":

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Wed Sep 21 20:47:47 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.1 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: Dell Inc.
Product Name: XPS One 2710
Product Version: 00
Firmware Version: A09

!!Kernel Information
!!------------------

Kernel release: 4.4.0-38-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-38-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7c10000 irq 41

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 1028:054b

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC3260
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0275
Subsystem Id: 0x1028054b
Revision Id: 0x100008
No Modem Function Group found
Default PCM:
    rates [0x5f0]: 32000 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D1 D2 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=4, o=0, i=0, unsolicited=1, wake=1
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC3260 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x3f, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x3f, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x34 0x34]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5f0]: 32000 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
Node 0x07 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC3260 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x11, nsteps=0x2e, stepsize=0x03, mute=1
  Amp-In vals: [0x2b 0x2b]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 1
     0x24
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x11, nsteps=0x2e, stepsize=0x03, mute=1
  Amp-In vals: [0x90 0x90]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 1
     0x23
Node 0x09 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Control: name="Beep Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=4, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 5
     0x18 0x19 0x1a 0x1b 0x1d
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x03 0x0b
Node 0x0e [Audio Mixer] wcaps 0x20010a: Mono Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00] [0x80]
  Connection: 2
     0x0c 0x0d
Node 0x0f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x11, nsteps=0x2e, stepsize=0x03, mute=1
  Amp-In vals: [0x2b 0x2b]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x22
Node 0x12 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x99a30930: [Fixed] Mic at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x13 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
Node 0x14 [Pin Complex] wcaps 0x40050d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010050: OUT EAPD Balanced
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x0c 0x0d*
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x0321441f: [Jack] HP Out at Ext Left
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x0c* 0x0d
Node 0x16 [Pin Complex] wcaps 0x40050c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 1
     0x0e
Node 0x17 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x18 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x03a19820: [Jack] Mic at Ext Left
    Conn = 1/8, Color = Pink
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x0c* 0x0d
Node 0x19 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x0c* 0x0d
Node 0x1a [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000373c: IN OUT HP Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x0c* 0x0d
Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 2
     0x0c* 0x0d
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
  Pincap 0x00000020: IN
  Pin Default 0x4016862d: [N/A] Speaker at Ext N/A
    Conn = Digital, Color = Purple
    DefAssociation = 0x2, Sequence = 0xd
  Pin-ctls: 0x20: IN
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
Node 0x1e [Pin Complex] wcaps 0x400701: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D3, actual=D3
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=64
Node 0x21 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x22 [Audio Selector] wcaps 0x300101: Stereo
  Connection: 2
     0x12* 0x13
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 6
     0x18 0x19 0x1a 0x1b 0x1d 0x0b
Node 0x24 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 6
     0x18 0x19 0x1a 0x1b 0x1d 0x0b
Codec: Intel PantherPoint HDMI
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862806
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="ELD", index=0, device=3
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=01, enabled=1
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560020: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560030: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Sep 21 15:46 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Sep 21 15:46 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 7 Sep 21 15:46 /dev/snd/hwC0D3
crw-rw---- 1 root audio 116, 4 Sep 21 15:46 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Sep 21 15:46 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 Sep 21 15:46 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Sep 21 15:46 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Sep 21 15:46 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Sep 21 15:46 .
drwxr-xr-x 3 root root 220 Sep 21 15:46 ..
lrwxrwxrwx 1 root root 12 Sep 21 15:46 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3260 Analog [ALC3260 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3260 Analog [ALC3260 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c10000 irq 41'
  Mixer name : 'Realtek ALC3260'
  Components : 'HDA:10ec0275,1028054b,00100008 HDA:80862806,80860101,00100000'
  Controls : 30
  Simple ctrls : 12
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 64
  Mono: Playback 53 [83%] [-11.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-63.00dB] [off]
  Front Right: Playback 0 [0%] [-63.00dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 63 [98%] [0.00dB] [on]
  Front Right: Playback 63 [98%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 46
  Front Left: Capture 43 [93%] [26.00dB] [on]
  Front Right: Capture 43 [93%] [26.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 64'
   dbmin -6300
   dbmax 100
   dbvalue.0 -6300
   dbvalue.1 -6300
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 63
  value.1 63
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 64'
   dbmin -6300
   dbmax 100
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Loopback Mixing'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.7 {
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.9 {
  iface MIXER
  name 'Capture Volume'
  value.0 43
  value.1 43
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 46'
   dbmin -1700
   dbmax 2900
   dbvalue.0 2600
   dbvalue.1 2600
  }
 }
 control.10 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.11 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.12 {
  iface MIXER
  name 'Internal Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.13 {
  iface MIXER
  name 'Master Playback Volume'
  value 53
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 64'
   dbmin -6400
   dbmax 0
   dbvalue.0 -1100
  }
 }
 control.14 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.15 {
  iface CARD
  name 'Mic Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.16 {
  iface CARD
  name 'Internal Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.17 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.18 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'Beep Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.20 {
  iface MIXER
  name 'Beep Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.21 {
  iface PCM
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.22 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.23 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.24 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.25 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.26 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.27 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.28 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.29 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.30 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
ip6table_filter
ip6_tables
iptable_filter
ip_tables
x_tables
ctr
ccm
bnep
nls_iso8859_1
uvcvideo
arc4
videobuf2_vmalloc
videobuf2_memops
snd_hda_codec_hdmi
videobuf2_v4l2
snd_hda_codec_realtek
snd_hda_codec_generic
snd_hda_intel
snd_hda_codec
ath9k
videobuf2_core
ath9k_common
v4l2_common
snd_hda_core
videodev
ath9k_hw
snd_hwdep
media
snd_pcm
joydev
hid_multitouch
dell_wmi_aio
input_leds
intel_rapl
sparse_keymap
x86_pkg_temp_thermal
ath
mac80211
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
ath3k
btusb
intel_powerclamp
dcdbas
coretemp
snd_seq_device
btrtl
btbcm
btintel
cfg80211
kvm_intel
rtsx_pci_ms
bluetooth
kvm
mei_me
memstick
ie31200_edac
snd_timer
snd
mei
edac_core
irqbypass
soundcore
shpchp
lpc_ich
ir_lirc_codec
ir_sanyo_decoder
lirc_dev
ir_nec_decoder
ir_sony_decoder
ir_sharp_decoder
ir_xmp_decoder
ir_rc5_decoder
ir_mce_kbd_decoder
ir_jvc_decoder
ir_rc6_decoder
serio_raw
8250_fintek
rc_rc6_mce
fintek_cir
rc_core
mac_hid
parport_pc
ppdev
lp
parport
autofs4
drbg
ansi_cprng
algif_skcipher
af_alg
dm_crypt
hid_generic
hid_logitech_hidpp
hid_logitech_dj
usbhid
hid
rtsx_pci_sdmmc
nouveau
crct10dif_pclmul
crc32_pclmul
i915
mxm_wmi
aesni_intel
ttm
aes_x86_64
lrw
i2c_algo_bit
gf128mul
glue_helper
drm_kms_helper
ablk_helper
cryptd
syscopyarea
sysfillrect
psmouse
sysimgblt
fb_sys_fops
ahci
drm
libahci
alx
sdhci_pci
mdio
sdhci
rtsx_pci
wmi
floppy
fjes
video

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x99a30930
0x13 0x411111f0
0x14 0x90170110
0x15 0x0321441f
0x16 0x411111f0
0x18 0x03a19820
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x4016862d
0x1e 0x411111f0

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D3/init_pin_configs:
0x05 0x18560010
0x06 0x58560020
0x07 0x58560030

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

/sys/class/sound/hwC0D3/hints:

!!ALSA/HDA dmesg
!!--------------

[ 15.711765] ath: Regpair used: 0x60
[ 15.732099] snd_hda_intel 0000:00:1b.0: enabling device (0000 -> 0002)
[ 15.748257] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3260: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 15.748259] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 15.748261] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
[ 15.748261] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 15.748262] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 15.748264] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
[ 15.748265] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 15.759310] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
[ 15.759354] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input17
[ 15.759393] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input18
[ 15.797045] cfg80211: World regulatory domain updated:

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu alsa-driver Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Do you get sound in headphones?

Thanks

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

Your ALSA info output shows several muted channels.

Please run alsamixer in a Terminal and unmute and increase volume to
100% on the following mixer channels:

Use the M key to toggle mute/unmute for each channel.

Simple mixer control 'Headphone',0
Simple mixer control 'Mic',0
Simple mixer control 'Mic Boost',0
Simple mixer control 'IEC958',0
Simple mixer control 'Beep',0
Simple mixer control 'Internal Mic Boost',0

Then retest sound output using headphones and speakers.

Test all audio jacks at the front and the back of your PC.

Can you help with this problem?

Provide an answer of your own, or ask Robert Mann for more information if necessary.

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