Sound not working

Asked by john h haskins

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Mon Sep 19 14:19:19 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.1 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: YIFANG
Product Name: NXW116QC264
Product Version: Type1 - TBD by OEM
Firmware Version: NX1106.1.08.019

!!Kernel Information
!!------------------

Kernel release: 4.4.0-36-lowlatency
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-36-lowlatency
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Sep 19 09:07 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Sep 19 09:07 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
drbg
ansi_cprng
ctr
ccm
arc4
ath9k_htc
ath9k_common
ath9k_hw
ath
mac80211
cfg80211
intel_rapl
intel_soc_dts_thermal
joydev
intel_powerclamp
coretemp
kvm_intel
snd_soc_sst_baytrail_pcm
gpio_keys
axp288_adc
kvm
snd_soc_sst_ipc
axp20x_pek
nls_iso8859_1
snd_soc_sst_dsp
irqbypass
hid_multitouch
punit_atom_debug
snd_soc_sst_byt_rt5640_mach
crct10dif_pclmul
crc32_pclmul
input_leds
mac_hid
aesni_intel
aes_x86_64
lrw
gf128mul
glue_helper
ablk_helper
cryptd
mei_txe
mei
lpc_ich
8250_fintek
dw_dmac
kxcjk_1013
jsa1212
industrialio_triggered_buffer
dw_dmac_core
snd_soc_rt5640
tpm_crb
kfifo_buf
soc_button_array
snd_intel_sst_acpi
industrialio
snd_intel_sst_core
snd_soc_rl6231
rfkill_gpio
snd_soc_sst_mfld_platform
snd_soc_core
snd_compress
ac97_bus
snd_pcm_dmaengine
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
snd
soundcore
int3402_thermal
int3400_thermal
acpi_thermal_rel
int3403_thermal
8250_dw
processor_thermal_device
snd_soc_sst_acpi
int340x_thermal_zone
intel_soc_dts_iosf
i2c_designware_platform
acpi_pad
spi_pxa2xx_platform
pwm_lpss_platform
i2c_designware_core
pwm_lpss
cuse
parport_pc
ppdev
lp
parport
autofs4
mmc_block
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
drm
fjes
video
i2c_hid
sdhci_acpi
sdhci
hid_generic
usbhid
hid

!!ALSA/HDA dmesg
!!--------------

Question information

Language:
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Status:
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For:
Ubuntu alsa-driver Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Can you please expand on "not working"

Thanks

Revision history for this message
Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.