sound issues changing from windows 10 to ubuntu 16.04 lts

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu Aug 25 11:49:17 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.1 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: HP
Product Name: HP Pavilion x2 Detachable
Product Version: Type1ProductConfigId
Firmware Version: F.11

!!Kernel Information
!!------------------

Kernel release: 4.4.0-34-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-34-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:03.0 Multimedia controller: Intel Corporation Device 22b8 (rev 22)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Aug 25 12:42 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Aug 25 12:42 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
rfcomm
ctr
ccm
bnep
hid_multitouch
hp_wmi
sparse_keymap
intel_rapl
intel_powerclamp
coretemp
kvm
irqbypass
punit_atom_debug
arc4
iwlmvm
nls_iso8859_1
mac80211
iwlwifi
cfg80211
snd_soc_rt5640
snd_soc_rt5670
snd_soc_rt5645
snd_soc_rl6231
joydev
input_leds
btusb
btrtl
shpchp
lpc_ich
mei_txe
mei
snd_intel_sst_acpi
snd_intel_sst_core
snd_soc_sst_mfld_platform
snd_soc_core
processor_thermal_device
intel_soc_dts_iosf
snd_compress
ac97_bus
snd_pcm_dmaengine
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
8250_fintek
snd_seq_device
hci_uart
snd_timer
btbcm
btqca
btintel
dw_dmac
bluetooth
dw_dmac_core
snd
soundcore
rfkill_gpio
i2c_designware_platform
i2c_designware_core
pwm_lpss_platform
spi_pxa2xx_platform
pwm_lpss
8250_dw
tpm_crb
soc_button_array
int3400_thermal
int3403_thermal
int340x_thermal_zone
acpi_thermal_rel
acpi_pad
mac_hid
parport_pc
ppdev
lp
parport
autofs4
drbg
ansi_cprng
algif_skcipher
af_alg
dm_crypt
hid_generic
usbhid
mmc_block
crct10dif_pclmul
crc32_pclmul
aesni_intel
aes_x86_64
lrw
gf128mul
glue_helper
ablk_helper
cryptd
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
drm
i2c_hid
hid
fjes
video
wmi
sdhci_acpi
sdhci
pinctrl_cherryview

!!ALSA/HDA dmesg
!!--------------

[ 15.719083] WARNING: CPU: 3 PID: 1207 at /build/linux-5vkMGy/linux-4.4.0/drivers/i2c/busses/i2c-designware-baytrail.c:112 baytrail_i2c_acquire 0x139/0x1e0 [i2c_designware_platform]()
[ 15.719086] Modules linked in: joydev input_leds btusb btrtl shpchp( ) lpc_ich( ) mei_txe( ) mei snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_core processor_thermal_device intel_soc_dts_iosf snd_compress ac97_bus snd_pcm_dmaengine snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq 8250_fintek snd_seq_device hci_uart snd_timer btbcm btqca btintel dw_dmac bluetooth dw_dmac_core snd soundcore rfkill_gpio i2c_designware_platform( ) i2c_designware_core pwm_lpss_platform spi_pxa2xx_platform pwm_lpss 8250_dw tpm_crb soc_button_array int3400_thermal int3403_thermal int340x_thermal_zone acpi_thermal_rel acpi_pad mac_hid parport_pc ppdev lp parport autofs4 drbg ansi_cprng algif_skcipher af_alg dm_crypt hid_generic usbhid mmc_block crct10dif_pclmul crc32_pclmul aesni_intel
[ 15.719158] aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm i2c_hid hid fjes video wmi sdhci_acpi sdhci pinctrl_cherryview

What sound issue are you having? Without this, the above text is useless.

hi, sorry. ive just installed ubuntu and my sound settings are showing
dummy output. ive run a check through terminal and it reported that
there's no soundcard. which isn't the case. thanks for your help!!

On 25/08/16 14:37, actionparsnip wrote:
> Your question #364029 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/364029
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What sound issue are you having? Without this, the above text is
> useless.
>

This question was expired because it remained in the 'Open' state without activity for the last 15 days.