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alsa-driver package

no sound with creative sound blaster audigy in Ubuntu 16.04

Asked by Phrank

I have an ancient sound card, the creative sound blaster audigy.

In Ubuntu 16.04, there is no sound with speakers or headphones. Any guidance would be greatly appreciated.

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

Thanks

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Phrank (e-canonicalstore) said : 		#2

Here it is,

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2016-08-11 13:57:18-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 77.48.224.243
Connecting to www.alsa-project.org (www.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2016-08-11 13:57:19-- http://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 77.48.224.243
Connecting to git.alsa-project.org (git.alsa-project.org)|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 27.22K --.-KB/s in 0.1s

2016-08-11 13:57:19 (182 KB/s) - ‘alsa-info.sh’ saved [27872]

ALSA Information Script v 0.4.64
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

Automatically upload ALSA information to www.alsa-project.org? [y/N] :

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actionparsnip (andrew-woodhead666) said : 		#3

OK, say yes and a URL will be generated. What is the URL please?

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Phrank (e-canonicalstore) said : 		#4

http://www.alsa-project.org/db/?f=df2988272bd4748bf1d1005dcf86f9d66b76e151

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Phrank (e-canonicalstore) said : 		#5

I physically pulled out my sound card. Next, I put it back in. Now, there is no problem with sound.

Thanks,

Phrank

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Mark Rijckenberg (markrijckenberg) said : 		#6

@Phrank: that solution is actually step 12 in the following procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Thanks for letting us know how you solved it :-)