Sound stopped coming from speakers after using HDMI cable to watch a movie in tv

Asked by José Pereira

I had no problems with Ubuntu 16.04 LTS until yesterday. For the first time, I plugged my laptop to the tv using a HDMI cable and watched a movie with my girlfriend. Today, when I woke up and turned on the pc I was surprised because no sound is coming from the speakers.
I tried doing everything advised on the Ubuntu forums after searching for the same problem in google and nothing worked. I also followed the advice in the troubleshooting guide and still not working.

Strangely, sound is working in the guest account and also via hdmi (on my admin account) and I also hear the drum sound when ubuntu main menu starts up.

My terminal output after following the advice on sound troubleshooting is the following:

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu May 12 10:50:43 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 16.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: K56CB
Product Version: 1.0
Firmware Version: K56CB.205

!!Kernel Information
!!------------------

Kernel release: 4.4.0-22-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-22-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7a18000 irq 34

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 1043:1587

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC270
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0270
Subsystem Id: 0x10431587
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D1 D2 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=2, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC270 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x57 0x57]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x211: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x07 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x08 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC270 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x13 0x13]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x8b 0x8b]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 5
     0x18 0x19 0x1a 0x1b 0x1d
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x03 0x0b
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Audio Mixer] wcaps 0x20010a: Mono Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00] [0x80]
  Connection: 2
     0x02 0x0b
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40000b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010014: OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c 0x0d*
Node 0x15 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x16 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x17 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Connection: 1
     0x0f
Node 0x18 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00001734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0d
Node 0x19 [Pin Complex] wcaps 0x40008b: Stereo Amp-In
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00001724: IN Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x90a70930: [Fixed] Mic at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000003c: IN OUT HP Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1b [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00000034: IN OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400000: Mono
  Pincap 0x00000020: IN
  Pin Default 0x40089b2d: [N/A] Line Out at Ext N/A
    Conn = DIN, Color = Pink
    DefAssociation = 0x2, Sequence = 0xd
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x1e [Pin Complex] wcaps 0x400381: Stereo Digital
  Pincap 0x00000014: OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=25
Node 0x21 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x04211020: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Connection: 2
     0x0c* 0x0d
Node 0x22 [Audio Selector] wcaps 0x30010b: Stereo Amp-In
  Amp-In caps: N/A
  Amp-In vals: [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00]
  Connection: 7
     0x18* 0x19 0x1a 0x1b 0x1d 0x0b 0x12
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x80 0x80] [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 6
     0x18 0x19 0x1a 0x1b 0x1d 0x0b
Codec: Intel PantherPoint HDMI
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862806
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Device: name="HDMI 0", type="HDMI", device=3
  Converter: stream=5, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560010: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="ELD", index=0, device=3
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560020: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=01, enabled=1
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560030: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 May 12 11:46 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 May 12 11:46 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 7 May 12 11:46 /dev/snd/hwC0D3
crw-rw---- 1 root audio 116, 4 May 12 11:47 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 May 12 11:47 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 5 May 12 11:49 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 May 12 11:46 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 May 12 11:46 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 May 12 11:46 .
drwxr-xr-x 3 root root 220 May 12 11:46 ..
lrwxrwxrwx 1 root root 12 May 12 11:46 pci-0000:00:1b.0 -> ../controlC0

!!ALSA configuration files
!!------------------------

!!User specific config file (~/.asoundrc)

defaults.pcm.device 3

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a18000 irq 34'
  Mixer name : 'Realtek ALC270'
  Components : 'HDA:10ec0270,10431587,00100100 HDA:80862806,80860101,00100000'
  Controls : 26
  Simple ctrls : 10
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 19 [61%] [12.00dB] [on]
  Front Right: Capture 19 [61%] [12.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -6525
   dbvalue.1 -6525
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Loopback Mixing'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.7 {
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Enabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.9 {
  iface MIXER
  name 'Capture Volume'
  value.0 19
  value.1 19
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -1650
   dbmax 3000
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.10 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.11 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3600
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.12 {
  iface MIXER
  name 'Master Playback Volume'
  value 87
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
  }
 }
 control.13 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface CARD
  name 'Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.15 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.16 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.17 {
  iface PCM
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.18 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.19 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.21 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.22 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.23 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.24 {
  iface PCM
  device 3
  name ELD
  value '100008006a100000000000000000000052620801544f53484942412d54560907070000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read volatile'
   type BYTES
   count 83
  }
 }
 control.25 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 3
  value.1 4
  value.2 0
  value.3 0
  value.4 0
  value.5 0
  value.6 0
  value.7 0
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 36'
  }
 }
 control.26 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
drbg
ansi_cprng
ctr
ccm
nls_iso8859_1
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
snd_hda_codec_hdmi
kvm_intel
snd_hda_codec_realtek
snd_hda_codec_generic
kvm
snd_hda_intel
irqbypass
snd_hda_codec
snd_hda_core
crct10dif_pclmul
snd_hwdep
crc32_pclmul
snd_pcm
aesni_intel
uvcvideo
aes_x86_64
snd_seq_midi
lrw
gf128mul
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
snd_seq_midi_event
v4l2_common
snd_rawmidi
arc4
videodev
snd_seq
asus_nb_wmi
snd_seq_device
ath9k
glue_helper
asus_wmi
media
ablk_helper
snd_timer
sparse_keymap
ath9k_common
ath9k_hw
ath
mac80211
cryptd
snd
soundcore
cfg80211
rtsx_pci_ms
mei_me
memstick
input_leds
joydev
serio_raw
mei
shpchp
int3402_thermal
lpc_ich
int3403_thermal
int340x_thermal_zone
int3400_thermal
acpi_thermal_rel
mac_hid
parport_pc
ppdev
lp
parport
autofs4
hid_generic
usbhid
hid
rtsx_pci_sdmmc
psmouse
nouveau
i915
mxm_wmi
ttm
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
ahci
r8169
fb_sys_fops
libahci
mii
drm
rtsx_pci
wmi
video
fjes

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x411111f0
0x14 0x90170110
0x17 0x411111f0
0x18 0x411111f0
0x19 0x90a70930
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40089b2d
0x1e 0x411111f0
0x21 0x04211020

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D3/init_pin_configs:
0x05 0x58560010
0x06 0x18560020
0x07 0x58560030

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

/sys/class/sound/hwC0D3/hints:

!!ALSA/HDA dmesg
!!--------------

[ 9.914876] ath9k 0000:03:00.0 wlp3s0: renamed from wlan0
[ 9.978041] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC270: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.978044] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 9.978046] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 9.978047] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 9.978048] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.978049] snd_hda_codec_realtek hdaudioC0D0: Mic=0x19
[ 10.101504] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input17
[ 10.101563] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input18
[ 10.349003] cfg80211: World regulatory domain updated:

Thanks in advance for any help on solving this problem

Question information

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Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.