Ubuntu
alsa-driver package

Sound Problem, diagnosed with ALSA, output as following

Asked by Linhe Xu

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Fri Apr 29 05:11:00 UTC 2016

!!Linux Distribution
!!------------------

Ubuntu 14.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.4 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: Acer
Product Name: Aspire 3830TG
Product Version: V1.02
Firmware Version: V1.02

!!Kernel Information
!!------------------

Kernel release: 4.2.0-35-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.2.0-35-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xd1c00000 irq 34

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1c20 (rev 04)
 Subsystem: 1025:054c

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : generic,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : -1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel ID 2805
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862805
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states: D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560020: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560030: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Apr 29 01:03 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 3 Apr 29 01:03 /dev/snd/hwC0D3
crw-rw---- 1 root audio 116, 1 Apr 29 01:03 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Apr 29 01:03 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Apr 29 01:03 .
drwxr-xr-x 3 root root 140 Apr 29 01:03 ..
lrwxrwxrwx 1 root root 12 Apr 29 01:03 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xd1c00000 irq 34'
  Mixer name : ''
  Components : 'HDA:80862805,80860101,00100000'
  Controls : 0
  Simple ctrls : 0

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control {
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
drbg
ansi_cprng
ctr
ccm
bnep
rfcomm
uvcvideo
btusb
videobuf2_vmalloc
acer_wmi
videobuf2_memops
sparse_keymap
btrtl
btbcm
btintel
arc4
ath9k
videobuf2_core
snd_hda_codec_hdmi
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
ath9k_common
v4l2_common
nouveau
snd_hda_intel
snd_hda_codec
i915
snd_hda_core
videodev
ath9k_hw
media
snd_hwdep
kvm_intel
kvm
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
ath3k
snd_seq_device
ath
mxm_wmi
mac80211
crct10dif_pclmul
ttm
cfg80211
bluetooth
crc32_pclmul
mei_me
input_leds
snd_timer
joydev
drm_kms_helper
drm
mei
serio_raw
snd
rtsx_pci_ms
memstick
cryptd
soundcore
lpc_ich
i2c_algo_bit
shpchp
mac_hid
video
wmi
parport_pc
ppdev
lp
parport
rtsx_pci_sdmmc
ahci
libahci
psmouse
atl1c
rtsx_pci

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D3/init_pin_configs:
0x05 0x18560010
0x06 0x58560020
0x07 0x58560030

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

/sys/class/sound/hwC0D3/hints:

!!ALSA/HDA dmesg
!!--------------

Question information

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Status:
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For:
Ubuntu alsa-driver Edit question
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Revision history for this message
Linhe Xu (lxu16) said : 		#1

 description: Audio device
       product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=snd_hda_intel latency=0

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

Do you get sound in headphones?

Revision history for this message
Linhe Xu (lxu16) said : 		#3

I cannot hear things from the headphone through the audio plug. I haven't tried a usb headphone yet, since I don't have one

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#4

Please try the solution at the end of the following thread:

https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/231976

This means replacing model=generic with model=auto in your /etc/modprobe.d/alsa-base.conf file.

Then reboot and retest sound output using headphones and speakers.

Then use alsamixer in a Terminal session to unmute and increase volume on all mixer channels.

Test all audio jacks at the front and the back of your PC.

Also test sound output while keeping all external USB devices (including a USB mouse) disconnected.

Revision history for this message
Linhe Xu (lxu16) said : 		#5

I tried the the auto model, but still no sound. Also, in the sound setting, now there is nothing listed under output->Play sound through. It seems that the system doesn't even recognize the embedded speaker now?

Revision history for this message
Linhe Xu (lxu16) said : 		#6

I tried the the auto model, but still no sound. Also, in the sound setting, now there is nothing listed under output->Play sound through. It seems that the system doesn't even recognize the embedded speaker now?

Revision history for this message
Launchpad Janitor (janitor) said : 		#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.