Ubuntu
alsa-driver package

Ubuntu 15.10 probook 4510s intel sound card troble

Asked by Ndog

I'm about three weeks new to Ubuntu and this is my first distro. Appreciate any help. I've installed the latest alsa packet for hda and tried everything in the trouble shooting steps.

I think this is the output of :
wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

http://www.alsa-project.org/db/?f=f86721f43202a54cadd04b73a9e7ef4a5f4f9550

output of: sudo aplay -l

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD1984A Analog [AD1984A Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: AD1984A Alt Analog [AD1984A Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Sound modules from: find /lib/modules/`uname -r` | grep snd

appear to be installed

output of: lspci -v | grep -A7 -i "audio"

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
 Subsystem: Hewlett-Packard Company Device 3073
 Flags: bus master, fast devsel, latency 0, IRQ 17
 Memory at d8900000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: snd_hda_intel

........ and I've done a few other checks I can't remember. Let me know what I'm missing here. I used to have win7 and the sound worked there on this laptop. I can't verify it still does because I accidentally compressed bootmgr and can't make a new ISO because I seem to be having problems getting my dvd drive to work in ubuntu as well. I may try making a recovery for win through a usb and go back and verify it's not a hardware problem. Thanks again

Question information

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Status:
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For:
Ubuntu alsa-driver Edit question
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Solved by:
Mark Rijckenberg
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Do you get sound in headphones?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Your ALSA Terminal output shows that the following mixer channels are muted in the alsamixer Terminal application:

Simple mixer control 'Speaker',0
Simple mixer control 'Front Mic',0
Simple mixer control 'Front Mic Boost',0
Simple mixer control 'Line',0
Simple mixer control 'IEC958',0
Simple mixer control 'Capture',1
Simple mixer control 'Auto-Mute Mode',0 -> set to disabled
Simple mixer control 'Internal Mic',0
Simple mixer control 'Internal Mic Boost',0
Simple mixer control 'Loopback Mixing',0 -> set to enabled

You can toggle between muted and unmuted in alsamixer by pressing the M key.

After unmuting all channels and increasing the volume to 100% on ALL channels, please retest sound output using headphones and speakers.

Test all audio jacks at the front and the back of your PC.

Revision history for this message
Ndog (psnewcombiv) said : 		#3

Thanks for the replies. Unfortunately that didn't help though. I have set channels to 100 and checked the headphone jack but no luck.

Here though I wasn't sure what to do so I selected "stereo mix"

Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Internal Mic' 'Front Mic' 'Line' 'Stereo Mix'
  Item0: 'Stereo Mix'
Simple mixer control 'Input Source',1
  Capabilities: cenum
  Items: 'Internal Mic' 'Front Mic' 'Line' 'Stereo Mix'
  Item0: 'Stereo Mix'

updated alsa terminal output

http://www.alsa-project.org/db/?f=48731c76b3ad0e837e2be353332e5ada8797c34d

Revision history for this message
Ndog (psnewcombiv) said : 		#4

Ubuntu is fun. I just did a update and restarted at which point my laptop proceeded to give me hearing damage. Apparently the gain on the internal mic was too high. Once I figured that out I plugged in my headphones and heard sound....... but it was only me typing. I changed the input sources both back to stereo mix and now I have sound! Thanks ubuntu I have tinnitus now but it was worth it.

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#5

Please set the thread status to "solved", if the sound output issue is solved.

Thanks.

Revision history for this message
Ndog (psnewcombiv) said : 		#6

Thanks Mark Rijckenberg, that solved my question.