Can't get sound working on HP Pavilion - 550-164ng Computer
I want to generate analog output via desktop speakers on HP Pavilion - 550-164ng Computer.
I can run "aplay /usr/share/
This is a dual boot machine (Windows 10 and Ubuntu 14.04), and Sound works on Windows. So I can confirm that on the hardware side, everything is ok: Speakers turned on, connected properly, not muted, etc.
I am following the guide on https:/
I ran alsa-info.sh, it's output can be found here: http://
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
- Last reply:
Revision history for this message
|
#1 |
Do you get sound through headphones?
Revision history for this message
|
#2 |
Hello actionparsnip, thanks for your answer.
There is no sound through headphones either. I checked that on windows: headphones work there, so it's no issue with the hardware.
This is the output of step 4:
$ cat /proc/asound/
Advanced Linux Sound Architecture Driver Version k3.19.0-33-generic.
1 [NVidia ]: HDA-Intel - HDA NVidia
1: : sequencer
2: [ 1] : control
3: [ 1- 3]: digital audio playback
4: [ 1- 7]: digital audio playback
5: [ 1- 0]: hardware dependent
33: : timer
01-00: HDA Codec 0
01-03: HDMI 0 : HDMI 0 : playback 1
01-07: HDMI 1 : HDMI 1 : playback 1
Client info
cur clients : 2
peak clients : 2
max clients : 192
Client 0 : "System" [Kernel]
Port 0 : "Timer" (Rwe-)
Port 1 : "Announce" (R-e-)
Client 14 : "Midi Through" [Kernel]
Port 0 : "Midi Through Port-0" (RWe-)
[sudo] password for sulai:
rm: das Entfernen von »/etc/asound.conf“ ist nicht möglich: Datei oder Verzeichnis nicht gefunden
rm: das Entfernen von »/home/
rm: das Entfernen von »/home/
rm: das Entfernen von »/home/
OK http://
OK http://
Ign http://
Ign http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
Ign http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
Ign http://
Ign http://
OK http://
Ign http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
OK http://
Ign http://
Ign http://
Ign http://
Ign http://
Paketlisten werden gelesen... Fertig
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.
Statusinformationen werden eingelesen.... Fertig
aptitude ist schon die neueste Version.
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
Kein Installationska
Kein Installationska
Es werden keine Pakete installiert, aktualisiert oder entfernt.
0 Pakete aktualisiert, 0 zusätzlich installiert, 0 werden entfernt und 0 nicht aktualisiert.
0 B an Archiven müssen heruntergeladen werden. Nach dem Entpacken werden 0 B zusätzlich belegt sein.
H/W-Pfad Gerät Klasse Beschreibung
=======
/0 bus 2B47
/0/0 memory 64KiB BIOS
/0/14 memory 128KiB L1 Cache
/0/15 memory 128KiB L1 Cache
/0/16 memory 1MiB L2 Cache
/0/17 memory 6MiB L3 Cache
/0/18 processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GH
/0/19 memory 8GiB Systemspeicher
/0/19/0 memory DIMMProject-
/0/19/1 memory 8GiB DIMM DDR3 Synchron 1600 MHz (0,6
/0/100 bridge Intel Corporation
/0/100/1 bridge Intel Corporation
/0/100/1/0 display GM107 [GeForce GTX 745]
/0/100/1/0.1 multimedia NVIDIA Corporation
/0/100/14 bus Intel Corporation
/0/100/16 communication Intel Corporation
/0/100/17 storage Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c.6 bridge Intel Corporation
/0/100/1c.6/0 eth0 network RTL8111/8168/8411 PCI Express Gigabit
/0/100/1f bridge Intel Corporation
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Intel Corporation
/0/100/1f.4 bus Intel Corporation
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 128GB SAMSUNG MZ7TE128
/0/1/0.0.0/1 volume 359MiB Windows FAT Laufwerk
/0/1/0.0.0/2 /dev/sda2 volume 127MiB reserved partition
/0/1/0.0.0/3 /dev/sda3 volume 52GiB Windows NTFS Laufwerk
/0/1/0.0.0/4 /dev/sda4 volume 841MiB Windows NTFS Laufwerk
/0/1/0.0.0/5 /dev/sda5 volume 65GiB EXT4-Laufwerk
/0/2 scsi1 storage
/0/2/0.0.0 /dev/sdb disk 1TB WDC WD10EZEX-60M
/0/2/0.0.0/1 /dev/sdb1 volume 127MiB reserved partition
/0/2/0.0.0/2 /dev/sdb2 volume 372GiB Windows NTFS Laufwerk
/0/2/0.0.0/3 /dev/sdb3 volume 540GiB EXT4-Laufwerk
/0/2/0.0.0/4 /dev/sdb4 volume 18GiB Linux swap Laufwerk
/0/3 scsi2 storage
/0/3/0.0.0 /dev/cdrom disk DVDRW GUD0N
/0/4 scsi4 storage
/0/4/0.0.0 /dev/sdc disk SD/MMC/MS PRO
/0/4/0.0.0/0 /dev/sdc disk
/1 power Standard Efficiency
insgesamt 0
crw-rw----+ 1 root audio 116, 33 Nov 30 15:07 timer
crw-rw----+ 1 root audio 116, 5 Nov 30 15:07 hwC1D0
crw-rw----+ 1 root audio 116, 2 Nov 30 15:07 controlC1
drwxr-xr-x 2 root root 60 Nov 30 15:07 by-path
drwxr-xr-x 3 root root 180 Nov 30 15:07 .
crw-rw----+ 1 root audio 116, 4 Nov 30 15:07 pcmC1D7p
crw-rw----+ 1 root audio 116, 3 Nov 30 15:21 pcmC1D3p
crw-rw----+ 1 root audio 116, 1 Nov 30 15:25 seq
drwxr-xr-x 16 root root 4440 Nov 30 15:27 ..
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
/lib/modules/
cat: /dev/sndstat: Datei oder Verzeichnis nicht gefunden
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:191f] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Device [8086:1901] (rev 07)
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:a12f] (rev 31)
00:16.0 Communication controller [0780]: Intel Corporation Device [8086:a13a] (rev 31)
00:17.0 SATA controller [0106]: Intel Corporation Device [8086:a102] (rev 31)
00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:a114] (rev f1)
00:1c.6 PCI bridge [0604]: Intel Corporation Device [8086:a116] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:a143] (rev 31)
00:1f.2 Memory controller [0580]: Intel Corporation Device [8086:a121] (rev 31)
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a170] (rev 31)
00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:a123] (rev 31)
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GM107 [GeForce GTX 745] [10de:1382] (rev a2)
01:00.1 Audio device [0403]: NVIDIA Corporation Device [10de:0fbc] (rev a1)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0153 Realtek Semiconductor Corp. Mass Storage Device
Bus 001 Device 003: ID 0461:0010 Primax Electronics, Ltd HP Keyboard
Bus 001 Device 002: ID 0461:4d0f Primax Electronics, Ltd HP Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
/usr/sbin/alsactl
Angegebener Dateiname /dev/dsp existiert nicht.
/dev/snd/controlC1: sulai 1996 F.... pulseaudio
dpkg-query: Kein Pfad gefunden, der auf Muster *bin/slmodemd* passt
[ 0.000000] AGP: No AGP bridge found
[ 0.000000] No NUMA configuration found
[ 0.000000] AGP: No AGP bridge found
[ 0.167649] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.241688] pnp: PnP ACPI: found 9 devices
[ 0.476566] audit: initializing netlink subsys (disabled)
[ 0.476576] audit: type=2000 audit(144889606
[ 0.521439] [Firmware Bug]: No valid trip found
[ 0.548409] libphy: Fixed MDIO Bus: probed
[ 0.548933] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.549072] hub 1-0:1.0: USB hub found
[ 0.553031] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 0.553168] hub 2-0:1.0: USB hub found
[ 0.554846] i8042: PNP: No PS/2 controller found. Probing ports directly.
[ 0.598870] PCCT header not found.
[ 0.598871] ACPI PCC probe failed.
[ 0.608422] ima: No TPM chip found, activating TPM-bypass!
[ 0.610840] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.997114] usb 1-1: New USB device found, idVendor=0461, idProduct=4d0f
[ 0.997354] usb 1-1: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.298926] usb 1-2: New USB device found, idVendor=0461, idProduct=0010
[ 1.299165] usb 1-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.299169] usb 1-2: ep 0x82 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.720427] usb 1-4: New USB device found, idVendor=0bda, idProduct=0153
[ 2.065651] lp: driver loaded but no devices found
[ 2.203307] audit: type=1400 audit(144889246
[ 2.203311] audit: type=1400 audit(144889246
[ 2.203313] audit: type=1400 audit(144889246
[ 2.203553] audit: type=1400 audit(144889246
[ 2.203556] audit: type=1400 audit(144889246
[ 2.203680] audit: type=1400 audit(144889246
[ 2.263805] snd_hda_intel 0000:00:1f.3: enabling device (0100 -> 0102)
[ 2.264122] snd_hda_intel 0000:01:00.1: enabling device (0100 -> 0102)
[ 2.264240] snd_hda_intel 0000:01:00.1: Disabling MSI
[ 2.264243] snd_hda_intel 0000:01:00.1: Handle VGA-switcheroo audio client
[ 2.282017] snd_hda_intel 0000:00:1f.3: failed to add i915_bpo component master (-19)
[ 2.563801] audit: type=1400 audit(144889246
[ 2.563805] audit: type=1400 audit(144889246
[ 2.564163] audit: type=1400 audit(144889246
[ 2.672551] input: HDA NVidia HDMI/DP,pcm=3 as /devices/
[ 2.674209] input: HDA NVidia HDMI/DP,pcm=7 as /devices/
[ 295.447364] usb 1-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 295.447366] usb 1-2: ep 0x82 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 295.982242] usb 1-1: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
sudo: /etc/init.
/etc/modprobe.
/etc/modprobe.
Release Date: 09/24/2015
Serial services are supported (int 14h)
Manufacturer: HP
Product Name: 550-164ng
Serial Number: CZC54521SK
Manufacturer: HP
Product Name: 2B47
Serial Number:
Manufacturer: HP
Serial Number:
Manufacturer: NULL
Serial Number: NULL
Manufacturer: Intel(R) Corporation
Serial Number:
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer: Samsung
Serial Number: 19251441
Debug Use USB(Disabled:
snd_seq_dummy 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 3 snd_seq_
snd_seq_device 16384 4 snd_seq,
snd_hda_codec_hdmi 53248 1
snd_hda_intel 36864 3 snd_hda_codec_hdmi
snd_hda_controller 32768 1 snd_hda_intel
snd_hda_codec 143360 3 snd_hda_
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 106496 4 snd_hda_
snd_timer 32768 2 snd_pcm,snd_seq
snd 86016 13 snd_hwdep,
soundcore 16384 2 snd,snd_hda_codec
usb_storage 69632 1 uas
usbhid 53248 0
hid 110592 3 i2c_hid,
Welcome to PulseAudio! Use "help" for usage information.
>>> 1 sink(s) available.
* index: 0
name: <alsa_output.
driver: <module-
flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9050
volume: 0: 100% 1: 100%
0: 0,00 dB 1: 0,00 dB
balance 0,00
base volume: 100%
0,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
card: 0 <alsa_card.
module: 5
properties:
alsa.
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "HDMI 0"
alsa.id = "HDMI 0"
alsa.subdevice = "0"
alsa.
alsa.device = "3"
alsa.card = "1"
alsa.card_name = "HDA NVidia"
alsa.
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:01:00.1"
sysfs.path = "/devices/
device.bus = "pci"
device.vendor.id = "10de"
device.
device.product.id = "0fbc"
device.string = "hdmi:1"
device.
device.
device.
device.
device.
device.
alsa.mixer_name = "Nvidia GPU 60 HDMI/DP"
alsa.components = "HDA:10de0060,
module-
device.icon_name = "audio-card-pci"
ports:
hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
properties:
device.
active port: <hdmi-output-0>
>>> **** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 1: NVidia [HDA NVidia], Gerät 3: HDMI 0 [HDMI 0]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: NVidia [HDA NVidia], Gerät 7: HDMI 1 [HDMI 1]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Unloading ALSA sound driver modules: snd-seq-dummy snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-hda-codec-hdmi snd-hda-intel snd-hda-controller snd-hda-codec snd-hwdep snd-pcm snd-timer (failed: modules still loaded: snd-hda-codec-hdmi snd-hda-intel snd-hda-controller snd-hda-codec snd-hwdep snd-pcm snd-timer).
Loading ALSA sound driver modules: snd-seq-dummy snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-hda-codec-hdmi snd-hda-intel snd-hda-controller snd-hda-codec snd-hwdep snd-pcm snd-timer.
Traceback (most recent call last):
File "/usr/bin/
pkg.name, support_tag)
File "/usr/bin/
raise Exception("No date tag found")
Exception: No date tag found
*-multimedia
Produkt: NVIDIA Corporation
Hersteller: NVIDIA Corporation
Physische ID: 0.1
Version: a1
Breite: 32 bits
Takt: 33MHz
Fähigkeiten: pm msi pciexpress bus_master cap_list
Ressourcen: irq:17 memory:
*-multimedia
Produkt: Intel Corporation
Hersteller: Intel Corporation
Physische ID: 1f.3
Version: 31
Breite: 64 bits
Takt: 33MHz
Fähigkeiten: pm msi cap_list
Ressourcen: irq:16 memory:
Revision history for this message
|
#3 |
I finished all steps in https:/
Revision history for this message
|
#4 |
I think the problem is the following Terminal output:
Release Date: 09/24/2015
Serial services are supported (int 14h)
Manufacturer: HP
Product Name: 550-164ng
Your PC is extremely new and not fully supported yet by GNU/Linux or at least not supported by kernel version 3.19.0-33-generic.
Best advice I can give you is to install the newest Ubuntu mainline kernel and hope it provides support.
You can install the newest kernel using this bash shell script:
sudo apt-get update
sudo apt-get install python-bs4
cd /tmp
rm -rf medigeek-kmp*
wget --no-check-
tar xzf kmpd.tar.gz
cd medigeek-*
python kmpd.py -d
If not supported by the newest mainline Ubuntu kernel, you will need to wait until the Linux kernel developers write the necessary code to start supporting your very new hardware....
Revision history for this message
|
#5 |
Thank you mark, this solved my problem.
Updating to the kernel 3.19.8 did not solve the problem, but installing Ubuntu 15.10 (kernel 4.2) makes the sound work. I'm very happy with that :)
I had other issues with that kernel, but got them solved:
- http://
- proprietary nvidia drivers cause problems
Revision history for this message
|
#6 |
Thanks Mark Rijckenberg, that solved my question.