after upgrading to 14.10 from 14.04 the sound disappear

Windows drivers are of zero value to you.

Try:

killall pulseaudio; rm -r ~/.config/pulse* ~/.pulse*

Wait ten seconds then try some sound things

This is the message that can see rm: cannot remove ‘/home/daniel/.pulse*’:
No such file or directory when run killall pulseaudio; rm -r
~/.config/pulse* ~/.pulse* thanks for fast respond.

On Wed, Apr 22, 2015 at 3:36 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #265726 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Windows drivers are of zero value to you.
>
> Try:
>
> killall pulseaudio; rm -r ~/.config/pulse* ~/.pulse*
>
> Wait ten seconds then try some sound things
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> You received this question notification because you asked the question.
>

--
Daniel A. Dietsch MBA, ACC/TM

Try the steps shown in https://help.ubuntu.com/community/SoundTroubleshootingProcedure

I fallow the instruction but tell me that the sound card no exist, I use
dual boot and verify the column in the windows partition right now is 100%,
after booting many times try to install driver using wine there do not
install. Thanks for help me.

On Thu, Apr 23, 2015 at 9:11 AM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #265726 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Try the steps shown in
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> You received this question notification because you asked the question.
>

--
Daniel A. Dietsch MBA, ACC/TM

What is the output of the alsa-info script (step 3)?

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu Apr 23 16:31:12 UTC 2015

!!Linux Distribution
!!------------------

Ubuntu 14.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.10"
NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.10" HOME_URL="
http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: Gateway
Product Name: MX6920
Product Version: 3402688
Firmware Version: 77.04

!!Kernel Information
!!------------------

Kernel release: 3.16.0-34-generic
Operating System: GNU/Linux
Architecture: i686
Processor: i686
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k3.16.0-34-generic
Library version: 1.0.28
Utilities version: 1.0.28

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition
Audio Controller (rev 02)
04:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card
Reader (SD/MMC/MS/MS PRO/xD)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:27d8 (rev 02)
Subsystem: 107b:0366

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 33 Apr 23 11:48 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
xt_tcpudp
ip6t_rpfilter
ip6t_REJECT
ipt_REJECT
xt_conntrack
ebtable_nat
ebtable_broute
bridge
stp
llc
ebtable_filter
ebtables
ip6table_nat
nf_conntrack_ipv6
nf_defrag_ipv6
nf_nat_ipv6
ip6table_mangle
ip6table_security
ip6table_raw
ip6table_filter
ip6_tables
iptable_nat
nf_conntrack_ipv4
nf_defrag_ipv4
nf_nat_ipv4
nf_nat
nf_conntrack
iptable_mangle
iptable_security
iptable_raw
iptable_filter
ip_tables
x_tables
snd_atiixp_modem
snd_via82xx_modem
snd_intel8x0m
snd_ac97_codec
ac97_bus
snd_pcm
snd_timer
snd
soundcore
bnep
rfcomm
bluetooth
6lowpan_iphc
binfmt_misc
pcmcia
coretemp
arc4
joydev
serio_raw
iwl3945
iwlegacy
mac80211
lpc_ich
yenta_socket
tifm_7xx1
pcmcia_rsrc
tifm_core
pcmcia_core
cfg80211
parport_pc
ppdev
lp
parport
mac_hid
shpchp
hid_generic
usbhid
hid
firewire_ohci
firewire_core
psmouse
ahci
pata_acpi
i915
libahci
crc_itu_t
video
i2c_algo_bit
drm_kms_helper
sky2
drm

!!ALSA/HDA dmesg
!!--------------

On Thu, Apr 23, 2015 at 12:07 PM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #265726 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What is the output of the alsa-info script (step 3)?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> You received this question notification because you asked the question.
>

--
Daniel A. Dietsch MBA, ACC/TM

What is the output of the command

cat /proc/asound/cards
cat /proc/asound/modules
sudo modprobe snd-hda-intel
cat /proc/asound/cards
cat /proc/asound/modules

This is the output that observe after run in terminal

daniel@daniel-MX6920:~$ cat /proc/asound/cards
--- no soundcards ---
daniel@daniel-MX6920:~$ cat /proc/asound/modules
daniel@daniel-MX6920:~$ sudo modprobe snd-hda-intel
[sudo] password for daniel:
daniel@daniel-MX6920:~$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xd8240000 irq 45
daniel@daniel-MX6920:~$ cat /proc/asound/modules
 0 snd_hda_intel

On Fri, Apr 24, 2015 at 2:56 AM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #265726 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What is the output of the command
>
> cat /proc/asound/cards
> cat /proc/asound/modules
> sudo modprobe snd-hda-intel
> cat /proc/asound/cards
> cat /proc/asound/modules
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> You received this question notification because you asked the question.
>

--
Daniel A. Dietsch MBA, ACC/TM

Today, I upgrade to 15.04 version and have sound in my computer, thanks for
help me with this problems.

On Fri, Apr 24, 2015 at 12:36 PM, Daniel A. Dietsch <
<email address hidden>> wrote:

> Your question #265726 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
>
> Status: Needs information => Open
>
> You gave more information on the question:
> This is the output that observe after run in terminal
>
> daniel@daniel-MX6920:~$ cat /proc/asound/cards
> --- no soundcards ---
> daniel@daniel-MX6920:~$ cat /proc/asound/modules
> daniel@daniel-MX6920:~$ sudo modprobe snd-hda-intel
> [sudo] password for daniel:
> daniel@daniel-MX6920:~$ cat /proc/asound/cards
> 0 [Intel ]: HDA-Intel - HDA Intel
> HDA Intel at 0xd8240000 irq 45
> daniel@daniel-MX6920:~$ cat /proc/asound/modules
> 0 snd_hda_intel
>
>
> On Fri, Apr 24, 2015 at 2:56 AM, Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #265726 on alsa-driver in Ubuntu changed:
> >
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
> >
> > Status: Open => Needs information
> >
> > Manfred Hampl requested more information:
> > What is the output of the command
> >
> > cat /proc/asound/cards
> > cat /proc/asound/modules
> > sudo modprobe snd-hda-intel
> > cat /proc/asound/cards
> > cat /proc/asound/modules
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> >
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265726
> >
> > You received this question notification because you asked the question.
> >
>
>
> --
> Daniel A. Dietsch MBA, ACC/TM
>
> You received this question notification because you asked the question.
>

--
Daniel A. Dietsch MBA, ACC/TM

This question was expired because it remained in the 'Open' state without activity for the last 15 days.