Ubuntu
alsa-driver package

I can't get sound - This is a new problem. i've had sound for a long time. Speakers plugged in and powered. Nothing

Asked by Edward Smith-Rowland

I can't get sound - This is a new problem. I've had sound for a long time over several Ubuntu releases. Speakers plugged in and powered. Nothing. Configure sound - test - nothing.

I'm going through https://help.ubuntu.com/community/SoundTroubleshootingProcedure.

i'm about to reboot after
sudo killall pulseaudio; rm -r ~/.config/pulse/* ; rm -rf ~/.pulse*; rm -rf ~/.config/pulse

Any other ideas though?

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Mark Rijckenberg (markrijckenberg) said : 		#1

We cannot see your system. So you need to give us the technical details first....

Please send us the full Terminal output from step 3 and step 4 from the following procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

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actionparsnip (andrew-woodhead666) said : 		#2

The link doesn't say "sudo killall" at all, it is to be ran as your user (without sudo).... why are you adding sudo when the guide CLEARLY shows it without....?

What is the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh -upload

Do NOT add sudo.

Thanks

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Edward Smith-Rowland (3dw4rd) said : 		#3

On 04/16/2015 10:41 AM, Mark Rijckenberg wrote:
> Your question #265306 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265306
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested more information:
> We cannot see your system. So you need to give us the technical details
> first....
>
> Please send us the full Terminal output from step 3 and step 4 from the
> following procedure:
>
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
 Thanks for looking at this...

Ed

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actionparsnip (andrew-woodhead666) said : 		#4

The command will generate a URL. Please post the URL as an update on:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/265306

Thanks.

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Launchpad Janitor (janitor) said : 		#5

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.